8,4

Recensioni su Divani Caravel 5 stelle

2 Vas. Alexandrou Ave, Atene, 16121, Grecia

  • Francesco

    Data recensione: 1 ottobre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata

    La posizione

    Ogni giorno spostavano mobili e si sentiva sopra al soffitto un rumore fastidioso e non riuscivo a dormire bene

    Risposta della struttura:

    Dear Francesco, thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location and found your stay comfortable. Our Hotel Operations Manager took immediate action after being informed by the reception about your concern. We promptly offered you a room change to ensure a more restful experience; however, this could not be arranged as you preferred to remain in your original room. As part of our daily courtesy calls conducted by the reception team, we also attempted to contact you twice to check whether you had reconsidered the room change or if there was anything else we could do to make your stay more comfortable. Unfortunately, we did not receive a response. This incident serves as a valuable opportunity for us to continue improving and reinforces our commitment to attentively addressing all our guests’ needs to ensure a pleasant and relaxing stay. Your comments are truly appreciated, and we sincerely hope to have the pleasure of welcoming you back soon to experience the high standards of hospitality our hotel has been known for over the years. Kind regards,The Divani Caravel Team.

    Dear Francesco, thank you for taking the time to share your feedback. We’re glad to hear that you appreciated our location and found your stay comfortable. Our Hotel Operations Manager took immediate action after being informed by the recep… Mostra altro

    Divani Caravel
    7 ottobre 2025
  • Enrico

    Data recensione: 12 settembre 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Nulla di che

    Servizio, efficienza e cortesia

    Risposta della struttura:

    Dear Enrico, we sincerely thank you for taking the time to share your feedback regarding your recent stay with us, as well as for your kind comments about our location. However, we were somewhat surprised by your overall evaluation. As a long-standing leader in the hospitality sector, our hotel has always aimed to support our guests and deliver services of the highest standard. In your case, we regret that no concerns were communicated to our team during your stay, as this would have given us the opportunity to address and resolve any potential issues immediately. We also note that your review was submitted two months after your visit, which raises the possibility of a mix-up with another experience. Please rest assured that our staff members are highly trained professionals who regularly attend customer service seminars, and they consistently receive excellent ratings from our valued guests. We sincerely hope to have the pleasure of welcoming you back in the future, so that we may provide you with the exemplary hospitality for which our establishment is widely recognized. Kind regards, The Divani Caravel Team.

    Dear Enrico, we sincerely thank you for taking the time to share your feedback regarding your recent stay with us, as well as for your kind comments about our location. However, we were somewhat surprised by your overall evaluation. As a lo… Mostra altro

    Divani Caravel
    16 settembre 2025
  • Fabio

    Data recensione: 5 settembre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata
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  • Stefania

    Data recensione: 31 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Albergo comodissimo con una location comodissima e una bellissima vista anche e soprattutto dalla terrazza con la piscina breakfast straordinario personale gentilissimo non avremmo potuto scegliere meglio per il nostro soggiorno in Grecia

    Forse i filtri dell’aria condizionata

    Risposta della struttura:

    Dear Stefania, thank you very much for your wonderful review and for rating all categories with the highest score. We are delighted to learn that you enjoyed our convenient location, comfortable facilities, beautiful views from the terrace, and our rich breakfast. It is also rewarding to know that our staff’s kindness contributed positively to your experience. We also appreciate your constructive comment regarding the air conditioning, which has been duly noted and shared with our maintenance team. Your feedback helps us continuously improve. We would be honored to welcome you back to Divani Caravel Hotel on your next visit to Athens. Kind regards,The Divani Caravel Team.

    Dear Stefania, thank you very much for your wonderful review and for rating all categories with the highest score. We are delighted to learn that you enjoyed our convenient location, comfortable facilities, beautiful views from the terrace,… Mostra altro

    Divani Caravel
    1 settembre 2025
  • Stefania

    Data recensione: 25 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Tutto perfetto

    Risposta della struttura:

    Dear Stefania, we sincerely thank you for your excellent review and for rating every aspect of your stay with the highest score. It is truly rewarding for our entire team to know that our efforts contributed to making your experience a perfect one. Your kind words about our staff and services are greatly appreciated, and we will be sure to share your feedback with the whole team. We would be honored to welcome you back on your next visit and to provide you with another exceptional stay. Sincerely, The Divani Caravel Team.

    Dear Stefania, we sincerely thank you for your excellent review and for rating every aspect of your stay with the highest score. It is truly rewarding for our entire team to know that our efforts contributed to making your experience a perf… Mostra altro

    Divani Caravel
    26 agosto 2025
  • Roberto

    Data recensione: 19 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    La terrazza con piscina

    Nulla

    Risposta della struttura:

    Dear Roberto, thank you very much for your review and for rating us so highly in most categories, including staff, cleanliness, location, facilities, and comfort. We are pleased to know that you particularly enjoyed our terrace with the swimming pool. We also appreciate your feedback regarding the bed and value for money. Your observations are important to us, and we will take them into consideration as we continue to enhance the quality of our services. We would be delighted to welcome you again on a future stay. Kind regards, The Divani Caravel Team.

    Dear Roberto, thank you very much for your review and for rating us so highly in most categories, including staff, cleanliness, location, facilities, and comfort. We are pleased to know that you particularly enjoyed our terrace with the swi… Mostra altro

    Divani Caravel
    22 agosto 2025
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  • Simone1095

    Data recensione: 18 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Ci sono tornato a distanza di circa 15 anni. E' grandioso come lo era un tempo. Albergo lussuoso e con una straordinaria vista su Atene.

    Risposta della struttura:

    Dear Simone, we sincerely thank you for sharing your feedback and for honoring us with your return after 15 years. It is most gratifying to learn that you continue to regard our property as grand and luxurious, and that you particularly appreciated the exceptional view of Athens. Your kind recognition is greatly valued by our entire team, and we remain committed to offering our guests an experience of the highest standards. We very much look forward to the privilege of welcoming you back soon for another memorable stay. Yours faithfully, The Divani Caravel Team.

    Dear Simone, we sincerely thank you for sharing your feedback and for honoring us with your return after 15 years. It is most gratifying to learn that you continue to regard our property as grand and luxurious, and that you particularly app… Mostra altro

    Divani Caravel
    19 agosto 2025
  • Enrico

    Data recensione: 16 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
  • Linda

    Data recensione: 14 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
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  • Valerio

    Data recensione: 19 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Accoglienza eccellente

    Risposta della struttura:

    Dear Valerio, thank you very much for taking the time to share your feedback and for awarding us such outstanding ratings across all categories. We are truly pleased to know that your experience with us met your expectations in every respect, and that you felt warmly welcomed. Your kind words are greatly appreciated and serve as a valuable recognition of our teams dedication to providing exceptional service. We would be honored to welcome you again in the future. With sincere thanks and best regards, The Divani Caravel Team.

    Dear Valerio, thank you very much for taking the time to share your feedback and for awarding us such outstanding ratings across all categories. We are truly pleased to know that your experience with us met your expectations in every respec… Mostra altro

    Divani Caravel
    19 luglio 2025
  • Vito

    Data recensione: 25 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata
  • Massimo

    Data recensione: 3 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata
    Risposta della struttura:

    Dear massimo, thank you for your glowing review! We are delighted to hear that you enjoyed your stay at our property. Your compliments on our staff, service and location are greatly appreciated. It is an honor to be considered one of the finest hotels you have ever stayed at. We truly hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Yours sincerely, The Divani Caravel Team.

    Dear massimo, thank you for your glowing review! We are delighted to hear that you enjoyed your stay at our property. Your compliments on our staff, service and location are greatly appreciated. It is an honor to be considered one of the fi… Mostra altro

    Divani Caravel
    4 aprile 2025
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  • Alessandro

    Data recensione: 18 marzo 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata

    Colazione

    Manutenzione camera. Assenza bidet. Per gli ospiti internazionali in un 5 stelle dovrebbero essere previsti almeno come opzione in alcune stanze.

    Risposta della struttura:

    Dear Alessandro, thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us enhance our guests experience. We are pleased to hear your kind words about our staff, as providing excellent service is always our priority. As part of our commitment to guest satisfaction, we upgraded your reservation from an Essential room to an Executive at no extra cost. Cleanliness and comfort are utmost importance to us. While we generally receive high praise for our Housekeeping services, we take all feedback seriously and will ensure that our standards continue to meet the expectations of all our guests. Regarding the bidet, we understand that this is an important feature for many international travelers. While it is not available in all rooms, we appreciate your suggestion and will consider it for future improvements. We really hope that we will have the pleasure of welcoming you back again in the nearest future. Sincerely, The Divani Caravel Team.

    Dear Alessandro, thank you for taking the time to share your feedback. We truly appreciate your comments, as they help us enhance our guests experience. We are pleased to hear your kind words about our staff, as providing excellent service … Mostra altro

    Divani Caravel
    23 marzo 2025
  • Manuel

    Data recensione: 23 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata
  • Gianluca

    Data recensione: 23 novembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    ottimo hotel, personale freddo non disponibile

    Check in/out, ho chiesto di inviarmi delle ricevute che non mi sono arrivate, non è accettabile da un hotel 5 stelle

    Risposta della struttura:

    Dear Gianluca, thank you for your review and we are really sorry for this unfortunate experience. Please be informed that all the points you have raised are well noted. Regarding our reception staff, we usually get nice comments for them. We apologize for any mishap on our usual high standards of services Your compliments about the Hotel are appreciated. Please be reassured that, further to your feedback, we proceeded with the necessary investigation. My team and I thank you once again for your comments that are very important for us in our continuous efforts to provide enjoyable experiences to our guests and hope to welcome you back in the future. Sincerely The Divani Caravel Team.

    Dear Gianluca, thank you for your review and we are really sorry for this unfortunate experience. Please be informed that all the points you have raised are well noted. Regarding our reception staff, we usually get nice comments for them. W… Mostra altro

    Divani Caravel
    24 novembre 2024
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  • Fabio

    Data recensione: 18 novembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata
  • Silvia

    Data recensione: 28 ottobre 2024 · Soggiorno nel mese di ottobre 2024

    Recensione verificata

    Colazione con tante cose, ma per un 5 stelle la qualita' non era un gran che'. La posizione e' buona, zona tranquilla e servita dai mezzi pubblici con ristoranti e negozi nelle vicinanze. Vista bellissima sull'Acropoli dalla piscina sul tetto che pero' non ho potuto usare perche' c'era tempo brutto

    Bagno troppo buio e con vasca invece di doccia

    Risposta della struttura:

    Dear Silvia, thank you for your kind and detailed review following your recent stay with us. We are pleased to hear that you enjoyed your stay with us and found our location ideal for exploring Athens. We are also glad to hear that the rooftop pool area provided a refreshing escape with the magnificent view of Acropolis. We are grateful for your constructive feedback, as it helps us identify areas for improvement and ensure that we continue to provide a positive experience for our guests. We will look into ways with our Maintenance department to enhance the features in our bathrooms in order to prevent discomfort for our guests. We truly hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Yours sincerely, The Divani Caravel Team.

    Dear Silvia, thank you for your kind and detailed review following your recent stay with us. We are pleased to hear that you enjoyed your stay with us and found our location ideal for exploring Athens. We are also glad to hear that the roo… Mostra altro

    Divani Caravel
    28 ottobre 2024
  • Teresa

    Data recensione: 28 settembre 2024 · Soggiorno nel mese di luglio 2024

    Recensione verificata

    Moderna e stanze molto spaziose.

    La piscina piccola è molto sporca

    Risposta della struttura:

    Dear Teresa, thank you so much for sharing your comments with us after your recent stay at Divani Caravel. We are grateful for your constructive feedback, as it helps us identify areas for improvement and ensure that we continue to provide a positive experience for our guests. We will look into ways with our Maintenance department to enhance the features in our pool in order to prevent discomfort for our guests. Additionally, we are glad to hear about your experience with the rooms accommodation. We truly hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Yours sincerely, The Divani Caravel Team.

    Dear Teresa, thank you so much for sharing your comments with us after your recent stay at Divani Caravel. We are grateful for your constructive feedback, as it helps us identify areas for improvement and ensure that we continue to provide … Mostra altro

    Divani Caravel
    29 settembre 2024
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  • Francesca

    Data recensione: 23 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
  • Francesca

    Data recensione: 11 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Ottimo hotel dove rilassarsi, comodo per raggiungere i luoghi di visita (a piedi o con la metro, una fermata a 500 metri dall’hotel). A pochi passi, la Pinacoteca nazionale greca, locali, negozi e posti per fare colazione o pranzo veloce. Molto piacevole restare in terrazza con piscina, bar e ristorante. Bella vista sulla città, l’Acropoli in lontananza e Licabetto. La sera talvolta è prevista musica dal vivo in terrazza: noi abbiamo ascoltato con piacere un duo (voce e basso) con repertorio internazionale.

    Risposta della struttura:

    Dear Guest, thank you for taking the time to write this wonderful review after your recent stay at Divani Caravel. We were thrilled with your feedback and so glad that you had the opportunity to thoroughly enjoy the hotel, its location and facilities. Such comments are highly motivating and encouraging for us. Providing exceptional service and ensuring our guests feel well taken care of our top priorities for us. We trust that we have surpassed your expectations and look forward to the opportunity of welcoming you back, ensuring another memorable experience. Sincerely, The Divani Caravel Team.

    Dear Guest, thank you for taking the time to write this wonderful review after your recent stay at Divani Caravel. We were thrilled with your feedback and so glad that you had the opportunity to thoroughly enjoy the hotel, its location and … Mostra altro

    Divani Caravel
    11 agosto 2024
  • Franco

    Data recensione: 3 agosto 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata

    Grande livello

    Nulla

    Risposta della struttura:

    Dear Guest, thank you for staying at Divani Caravel and reviewing your experience. It is a true pleasure to hear that you enjoyed our facilities and services and had a relaxing stay with us. We really hope that we will have the pleasure of welcoming you back again in the nearest future. Sincerely, The Divani Caravel.

    Dear Guest, thank you for staying at Divani Caravel and reviewing your experience. It is a true pleasure to hear that you enjoyed our facilities and services and had a relaxing stay with us. We really hope that we will have the pleasur… Mostra altro

    Divani Caravel
    4 agosto 2024
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  • Brenda

    Data recensione: 27 maggio 2024 · Soggiorno nel mese di maggio 2024

    Recensione verificata

    Ho apprezzato molto l’attenzione della struttura nel farci un upgrade di fronte alle nostre disavventure. L’hotel è in una buona posizione, accanto a molti ristoranti molto validi, e ha un rooftop bar con piscina vista acropoli. Colazione ricca

    La struttura è molto corporate e forse le stanze avrebbero bisogno di una rimodernizzata (anche i corridoi) aria condizionata altissima in ogni angolo della struttura

    Risposta della struttura:

    Dear, Brenda, thank you for selecting to stay at the Divani Caravel on your recent trip to Athens and for sharing your experience. It is our pleasure to receive your positive feedback. We are truly delighted to read that you had a nice stay with us and that you enjoyed most of our facilities and services. We appreciate your recommendation and look forward to welcoming you back to our hotel on your next visit to our city for another memorable stay. Yours sincerely, The Divani Caravel Team

    Dear, Brenda, thank you for selecting to stay at the Divani Caravel on your recent trip to Athens and for sharing your experience. It is our pleasure to receive your positive feedback. We are truly delighted to read that you had a nice stay… Mostra altro

    Divani Caravel
    27 maggio 2024
  • Paolom01

    Data recensione: 6 maggio 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
  • Padovan

    Data recensione: 11 aprile 2024 · Soggiorno nel mese di aprile 2024

    Recensione verificata
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  • Visualizzati 1 - 25

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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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