Hodnocení – Danubius Hotel Helia 4 hvězdiček

Dear Tomas, Thank you for your feedback and for highlighting the aspects you enjoyed during your stay. We’re thrilled to hear that you appreciated the location by the Danube, with its beautiful view of the Buda Hills and Margaret Island, as well as the convenient access to our bistro, restaurant, and spa facilities. We sincerely apologize for the issues you encountered with the bed configuration and the mattress comfort. We understand how important a good night’s rest is, and we will look into offering firmer mattress options for guests who prefer them. Regarding the bedframes with wheels, we will address this concern with our housekeeping and maintenance teams to ensure that beds are more stable for future stays. We also regret that the pool water was not up to your expectations, and we will ensure that it is checked and properly maintained to meet our usual standards. Thank you for bringing these matters to our attention. Your feedback is valuable to us, and we hope to welcome you back in the future with a more comfortable experience. Warm regards, Rita Danubius Hotel Helia

Dear Tomas, Thank you for your feedback and for highlighting the aspects you enjoyed during your stay. We’re thrilled to hear that you appreciated the location by the Danube, with its beautiful view of the Buda Hills and Margaret Island, a… Zobrazit více

Dear Jana, Thank you for sharing your thoughts with us. We are delighted to hear that you appreciated the beautiful environment and excellent services during your stay. We truly value your opinion and hope to welcome you back to Danubius Hotel Helia in the future for another enjoyable experience. Warm regards, Dóra Danubius Hotel Helia

Dear Jana, Thank you for sharing your thoughts with us. We are delighted to hear that you appreciated the beautiful environment and excellent services during your stay. We truly value your opinion and hope to welcome you back to Danubius … Zobrazit více

Dear Veronika, Thank you for sharing your thoughts with us. We appreciate your kind words about our friendly staff and the lovely rooms. We regret to hear about the issues you encountered with the mattress, refrigerator cleanliness, and dust in your room. Your feedback is valuable to us, and we will take it into consideration for future improvements. We look forward to welcoming you back to Danubius Hotel Helia. Warm regards, Dóra Danubius Hotel Helia

Dear Veronika, Thank you for sharing your thoughts with us. We appreciate your kind words about our friendly staff and the lovely rooms. We regret to hear about the issues you encountered with the mattress, refrigerator cleanliness, and d… Zobrazit více

Dear Radmila, Thank you for sharing your thoughts with us. We appreciate your kind words regarding our excellent location and the pleasantness of our staff. We regret to hear about the outdated pool facilities and the noise disturbances from other guests. Your feedback is valuable to us, and we will take it into consideration as we strive to enhance our services. We look forward to welcoming you back in the future for a more enjoyable stay. Warm regards, Dóra Danubius Hotel Helia

Dear Radmila, Thank you for sharing your thoughts with us. We appreciate your kind words regarding our excellent location and the pleasantness of our staff. We regret to hear about the outdated pool facilities and the noise disturbances f… Zobrazit více

Dear Guest, Thank you for sharing your thoughts with us. We are pleased to hear that you appreciated our excellent location, cleanliness, and the helpfulness of our staff, as well as the quality of the meals provided. We regret to learn about your discomfort with the mattress softness. Your feedback is important and we hope that we can make future improvements. We hope to welcome you back soon for another enjoyable stay. Best regards, Katalin H. Danubius Hotel Helia

Dear Guest, Thank you for sharing your thoughts with us. We are pleased to hear that you appreciated our excellent location, cleanliness, and the helpfulness of our staff, as well as the quality of the meals provided. We regret to learn… Zobrazit více

Dear Zdeněk, Thank you for sharing your thoughts about your recent stay at Danubius Hotel Helia. We are delighted to hear that you appreciated the hotel's excellent location by the Danube, the proximity to public transport. However, we regret that you were not satisfied with the softness of the mattress. We periodically replace mattresses throughout our hotel, trying to ensure maximum comfort. We hope to welcome you back soon! Best regards, Tímea B. Danubius Hotel Helia

Dear Zdeněk, Thank you for sharing your thoughts about your recent stay at Danubius Hotel Helia. We are delighted to hear that you appreciated the hotel's excellent location by the Danube, the proximity to public transport. However, we … Zobrazit více

Dear Vladimír, Thank you for sharing your thoughts with us. We are delighted to hear that you had a wonderful experience at Danubius Hotel Helia, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable stay. Best regards, Tímea B. Danubius Hotel Helia

Dear Vladimír, Thank you for sharing your thoughts with us. We are delighted to hear that you had a wonderful experience at Danubius Hotel Helia, and we appreciate your positive feedback. We look forward to welcoming you back for another … Zobrazit více

Dear Ladislav, Thank you for sharing your thoughts about your recent stay at Danubius Hotel Helia. We are delighted to hear that you appreciated the extensive selection and quality of our breakfast offerings. However, we regret to learn about your experience with the noise in the thermal pools during designated quiet hours. We understand how important a peaceful environment is for our guests, and we value your feedback on this matter. We hope to welcome you back soon for another enjoyable stay. Best regards, Réka K. Danubius Hotel Helia

Dear Ladislav, Thank you for sharing your thoughts about your recent stay at Danubius Hotel Helia. We are delighted to hear that you appreciated the extensive selection and quality of our breakfast offerings. However, we regret to learn … Zobrazit více