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Recensioni su Rooftop City Residence with Underground Parking 3 stelle

1076 Budapest, Garay tér 20. /D 6. em. 1., Ungheria

  • Amato

    Data recensione: 19 ottobre 2025 · Soggiorno nel mese di ottobre 2025

    Recensione verificata
  • Valentina

    Data recensione: 6 ottobre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata

    La colazione, il terrazzo nella stanza e la terrazza dell'hotel

    Ho dovuto chiedere per cambiare la federa del cuscino nonostante fosse evidentemente sporca

    Risposta della struttura:

    Dear Valentina, Thank you very much for sharing your thoughts with us. We truly appreciate all feedback, as it helps us improve our service and ensure that every guest has a comfortable stay. We would like to take a moment to explain our approach regarding bed linens. Out of environmental consideration, we do not automatically change sheets or pillowcases during a guest’s stay. This is because, in most cases, our guests keep the bedding clean, and we aim to reduce unnecessary water and energy usage. That said, we completely understand that small accidents or spills can happen, and we are always more than happy to provide fresh linens or replace pillowcases immediately whenever a guest requests it. We also want to reassure you that all our sheets and pillowcases are freshly cleaned and prepared in our own private in-house laundry room, so every item is hygienic and carefully maintained for our guests’ comfort. We apologize if this caused any inconvenience during your stay. Your comfort is very important to us, and we truly appreciate your understanding and consideration of our environmentally conscious practices. We hope this explanation helps, and we would be delighted to welcome you again in the future. Warm regards, Rooftop City Residence

    Dear Valentina, Thank you very much for sharing your thoughts with us. We truly appreciate all feedback, as it helps us improve our service and ensure that every guest has a comfortable stay. We would like to take a moment to explain our … Mostra altro

    Rooftop City Residence with Underground Parking
    6 ottobre 2025
  • Andrea

    Data recensione: 29 settembre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata

    Una camera ordinata e pulitissima, lo staff gentile e paziente con noi che non parliamo inglese, e poi... Una colazione eccellente, davvero eccezionale. Lo Skyline molto suggestivo. La posizione: cinque minuti da Kelety, metro che ti porta in tre fermate al cuore di Budapest (che è bellissima). Ritorneremo volentieri.

    Il vicino di camera che è tornato alle due e parlava come se fosse stato in piazza, erano italiani purtroppo, ma il Rooftop non c'entra affatto.

    Risposta della struttura:

    Dear Andrea, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our clean and comfortable rooms, friendly staff, excellent breakfast, and the beautiful skyline views. We’re also glad our location near Keleti Station made exploring Budapest easy and convenient. Regarding the noise from other guests, unfortunately, sometimes guests may not always consider others. However, please don’t hesitate to let us know next time, and we will politely ask them to keep the noise down to ensure a more peaceful stay. We look forward to welcoming you back to Rooftop City Residence! Best regards, Rooftop City Residence

    Dear Andrea, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our clean and comfortable rooms, friendly staff, excellent breakfast, and the beautiful skyline views. We’re also glad our location near … Mostra altro

    Rooftop City Residence with Underground Parking
    3 ottobre 2025
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  • Ambra

    Data recensione: 3 settembre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata

    camera spaziosa, doppio servizio, bella vista

    la zona, nessuna pulizia in camera

    Risposta della struttura:

    Dear Ambra, Thank you for your review. We’re glad you appreciated the spacious room, the two bathrooms, and the beautiful view. Just to clarify, as many other guests have mentioned, the area is very safe and has everything you need nearby. Our team also carried out daily cleaning during your stay. Of course, we never move or touch personal belongings left on the floor or on the bed, so please don’t expect items to be packed away - this is to ensure your privacy and the safety of your things. Could you kindly let us know what you felt was missing? This would help us improve even further. Kind regards, Rooftop City Residence

    Dear Ambra, Thank you for your review. We’re glad you appreciated the spacious room, the two bathrooms, and the beautiful view. Just to clarify, as many other guests have mentioned, the area is very safe and has everything you need nearb… Mostra altro

    Rooftop City Residence with Underground Parking
    3 settembre 2025
  • Barbara

    Data recensione: 24 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Terrazza spettacolare, dove potersi rilassare e fare colazione. Colazione OTTIMA! Prodotti del loro orto. Con una ventina, massimo mezz'ora si raggiungono tutti i luoghi da visitare

    Risposta della struttura:

    Dear Barbara, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our spectacular terrace as a place to relax and start the day. It’s also a pleasure to know that you appreciated the breakfast, especially the products from our own garden - we love sharing fresh and genuine flavours with our guests. We’re glad that our location made it easy for you to reach the main sights within 20–30 minutes. It was a joy to host you, and we truly hope to welcome you back again soon! Kind regards, Rooftop City Residence

    Dear Barbara, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our spectacular terrace as a place to relax and start the day. It’s also a pleasure to know that you appreciated the breakfast, especial… Mostra altro

    Rooftop City Residence with Underground Parking
    27 agosto 2025
  • Emma

    Data recensione: 22 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
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  • Mauro

    Data recensione: 21 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Struttura molto pulita.Staff organizzatissimo disponibile e cordiale. Inoltre dispone di tavoli all’esterno dove si può cenare “al sacco”. La colazione che nelle altre recensioni è tanto decantata… non è strabiliante ma onesta…. Brave le due ragazze che cucinano al momento. Dispongono di ottimo garage interrato sotto alla struttura.

    La posizione non è delle migliori…. E il quartiere lascia molto a desiderare in termini di sicurezza. L’ingresso della struttura (che è un palazzo dove l’ultimo piano è a servizio del Rooftop) non è delle più invitanti… anzi…. Non è proprio invitante… ma non è colpa loro.

    Risposta della struttura:

    Dear Mauro, Thank you very much for sharing your thoughtful feedback and for choosing to stay with us during your impressive journey through Monaco, Prague, Vienna, Budapest, and Istria. We appreciate your kind words about our cleanliness, well-organized and friendly staff, as well as the availability of outdoor tables where guests can enjoy their meals. We’re also glad you enjoyed the freshly prepared breakfast by our two dedicated team members. Regarding the building and neighborhood, I’d like to mention that I’ve just uploaded a photo taken today of our building and it is nice. It was constructed in 2010 and, as you can see, it is in good condition and well maintained. We understand that the entrance did not look the best (it will have a retouch soon) but the area with playgrounds, square and parks are pretty good and safe too. Since we are here (more than 2 years) no incident happaned. But whatever you see in the city, please rest assured that this is not a reflection of the quality of service we provide inside. Many guests often refer to the beautiful garden full of citrus trees, flowers, and the lovely views of the surrounding rooftops - and we agree, it truly is a charming and peaceful spot. As for safety concerns, it is just as safe as the rest of Budapest. One of our female colleagues actually lives on the next street and she has never experienced any issues. Thank you again for your honest review. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards, Rooftop City Residence

    Dear Mauro, Thank you very much for sharing your thoughtful feedback and for choosing to stay with us during your impressive journey through Monaco, Prague, Vienna, Budapest, and Istria. We appreciate your kind words about our cleanlines… Mostra altro

    Rooftop City Residence with Underground Parking
    23 agosto 2025
  • Cavadini

    Data recensione: 20 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata

    Struttura accogliente e molto pulita. Ottima qualità-prezzo. Colazione molto variata e buona. Personale cordiale e disponibile. Ci ritornerei sicuramente!

    Posizione, un po’ distante da raggiungere a piedi.

    Risposta della struttura:

    Dear Cavadini, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our property welcoming and very clean, appreciated the good value for money, and enjoyed the varied and tasty breakfast. It’s also wonderful to know that our friendly and helpful staff made a positive impression on your stay - we’ll be sure to pass along your compliments to the team! Regarding the location: while we understand it might feel a little distant on foot depending on your route, we’d like to highlight that we are actually in a very convenient spot - right between Keleti Railway Station and Heroes’ Square. This makes it easy to access public transport, as well as some of Budapest’s most iconic attractions. We’re truly happy to hear that you would return, and we would be glad to welcome you again anytime you're in Budapest. Warm regards, Rooftop City Residence

    Dear Cavadini, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our property welcoming and very clean, appreciated the good value for money, and enjoy… Mostra altro

    Rooftop City Residence with Underground Parking
    23 agosto 2025
  • Marco

    Data recensione: 7 agosto 2025 · Soggiorno nel mese di agosto 2025

    Recensione verificata
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  • Vera

    Data recensione: 25 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    camera spaziosa, climatizzata, circondata da balcone Pulita Bella terrazza

    Risposta della struttura:

    Dear VERA, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed the spacious, air-conditioned room and the beautiful, clean balcony. Creating a comfortable and relaxing environment for our guests is always our top priority, so it’s wonderful to know that you appreciated these details. We truly value your kind words and your support. We hope that your stay was a memorable one and that you were able to fully enjoy the atmosphere and surroundings. It would be our pleasure to welcome you back again in the future for another enjoyable stay. Kind regards, Rooftop City Residence

    Dear VERA, Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed the spacious, air-conditioned room and the beautiful, clean balcony. Creating a comfortable and relaxing environment for ou… Mostra altro

    Rooftop City Residence with Underground Parking
    26 luglio 2025
  • Leonardo

    Data recensione: 3 luglio 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata
  • Laura

    Data recensione: 22 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Accogliente essenziale Discreto

    Zona

    Risposta della struttura:

    Dear Laura S, Thank you for your wonderful review! We are delighted to hear that you were pleased with our kind and welcoming staff. We never understand comments regarding the location in any of the properties, since all future guests see the whole city, and you make the reservation with a purpose to one of the hotels. Our location is really good to start exploring the city: City Park (where the popular Széchenyi Thermal Bath, Vajdahunyad Castle, Balloon Fly, City Park Ice Rink, boating lake, Heroes’ Square, ZOO, House of Music, Museum of Fine Arts, Museum of Ethnography, and Circus are located) is also within a short 15-minute walk from us. That is like 2 days of programmes and within a 15-20 minute walk. Keleti Railway Station is the closest Metro station (5 minutes’ walk), where Metro line 2 (M2), 4 (M4) and also the buses, trams, and trolleybuses are running. If you book accommodation near Deák Square, you will still need to travel to visit many of the main sights, as Budapest is a large city divided into three primary areas of interest: (1) the area near Keleti Railway Station and City Park (where we are located), (2) the Buda Castle District, and (3) the city center around Deák Square. These areas are not within walking distance of each other. Kind regards, Rooftop City Residence

    Dear Laura S, Thank you for your wonderful review! We are delighted to hear that you were pleased with our kind and welcoming staff. We never understand comments regarding the location in any of the properties, since all future guests s… Mostra altro

    Rooftop City Residence with Underground Parking
    22 giugno 2025
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  • Sara

    Data recensione: 4 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Posizione ottima: 5 minuti a piedi dalla stazione ferroviaria e dalla fermata della metro. Struttura molto carina e accogliente , personale gentilissimo! Ci sono venuti a prendere in aereoporto come concordato anche se il nostro volo ha subito un ritardo e siamo arrivate alle 2 di notte. Carinissima la colazione in terrazza con vista sui tetti della città.

    Risposta della struttura:

    Dear Sara, Thank you for your wonderful review! We're a bit disappointed to see an 8 out of 10 rating, especially since you mentioned everything was excellent. Scores mean the most to us, so in this way, we don't really understand what we could do more, and we strive to have the best ratings! We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location, the welcoming atmosphere, and our friendly staff. We are glad that our airport pick-up service met your expectations despite the delay in your flight. It's great to know that you enjoyed the breakfast on the terrace, taking in the city views. Kind regards, Rooftop City Residence

    Dear Sara, Thank you for your wonderful review! We're a bit disappointed to see an 8 out of 10 rating, especially since you mentioned everything was excellent. Scores mean the most to us, so in this way, we don't really understan… Mostra altro

    Rooftop City Residence with Underground Parking
    5 giugno 2025
  • Antonella

    Data recensione: 2 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Avrei forse preferito una posizione più centrale ma alla fine come rapporto qualità prezzo è un posto fantastico. Lo staff cordiale mi hanno accontentata in tutto. La struttura è pulita, le camere non sono ben insonorizzate quindi ho sentito i miei vicini rientrare ma nulla di grave. Si può suggerire agli ospiti di essere silenziosi la notta e parlare sottovoce. L area è tranquilla e con la metro vicino si arriva dove si vuole. Tornerei volentieri

    Risposta della struttura:

    Dear Antonella, Thank you for your kind review! We are delighted to hear that you found Rooftop City Residence to be a fantastic choice in terms of value for money. Our location is really good to start exploring the city: City Park (where the popular Széchenyi Thermal Bath, Vajdahunyad Castle, Balloon Fly, City Park Ice Rink, boating lake, Heroes’ Square, ZOO, House of Music, Museum of Fine Arts, Museum of Ethnography, and Circus are located) is also within a short 15-minute walk from us. That is like 2 days of programmes and within a 15-20 minute walk. Keleti Railway Station is the closest Metro station (5 minutes’ walk), where Metro line 2 (M2), 4 (M4) and also the buses, trams, and trolleybuses are running. If you book accommodation near Deák Square, you will still need to travel to visit many of the main sights, as Budapest is a large city divided into three primary areas of interest: (1) the area near Keleti Railway Station and City Park (where we are located), (2) the Buda Castle District, and (3) the city center around Deák Square. These areas are not within walking distance of each other. Please note that the exact location of the accommodation is clearly indicated at the time of booking, so choosing this area reflects a deliberate decision on your part. Kind regards, Rooftop City Residence

    Dear Antonella, Thank you for your kind review! We are delighted to hear that you found Rooftop City Residence to be a fantastic choice in terms of value for money. Our location is really good to start exploring the city: City Park (whe… Mostra altro

    Rooftop City Residence with Underground Parking
    3 giugno 2025
  • Anonimo

    Data recensione: 27 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    Vista panoramica da terrazzo

    Durante sistemazione stanza si poteva benissimo mettere cialde x caffè nuove

    Risposta della struttura:

    Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the panoramic view from the terrace. Each room at Rooftop City Residence is equipped with a Nespresso capsule coffee machine, and we strive to ensure that fresh coffee pods are provided as a welcome gesture. Unfortunately, due to a significant increase in expenses, we have had to implement a policy requiring payment for capsule replacements. Kind regards, Rooftop City Residence

    Dear Guest, Thank you for your feedback. We are pleased to hear that you enjoyed the panoramic view from the terrace. Each room at Rooftop City Residence is equipped with a Nespresso capsule coffee machine, and we strive to ensure that fre… Mostra altro

    Rooftop City Residence with Underground Parking
    27 maggio 2025
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  • Ilaria

    Data recensione: 12 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata

    La zona all aperto sul tetto

    La posizione per girare in centro. Vero che è a 10 minuti a piedi dalla stazione e dalla metro ma per arrivare in centro c'era poi sempre bisogno di almeno 1 cambio. Forse per chi ha poco tempo per girare la città consiglierei qualcosa di più centrale.

    Risposta della struttura:

    Dear Ilaria, thank you for your review! Budapest has too many nice places to visit, so if you stay near Deák Square, then these areas will be far, which are just steps from us: City Park, Heroes' Square, Zoo, House of Music, Museums, Puskás Aréna (concerts, football matches), etc. So this place is pretty central. :) Kind regards, Rooftop City Residence

    Dear Ilaria, thank you for your review! Budapest has too many nice places to visit, so if you stay near Deák Square, then these areas will be far, which are just steps from us: City Park, Heroes' Square, Zoo, House of Music, Museums,… Mostra altro

    Rooftop City Residence with Underground Parking
    12 maggio 2025
  • Viviana

    Data recensione: 9 maggio 2025 · Soggiorno nel mese di maggio 2025

    Recensione verificata
  • Silvana

    Data recensione: 29 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    La colazione ottima, varia e di qualità. Lo staff gentile è disponibile. Il parcheggio sotto la struttura, anche se a pagamento.

    Il terrazzo sporco, si vedeva che non veniva pulito da tempo, peccato perché c'erano anche due sedie ed un tavolino, ma pieno di sporcizia.

    Risposta della struttura:

    Dear Silvana, Thank you for your feedback. We are delighted to hear that you enjoyed our breakfast and found our staff friendly and helpful. We also appreciate your comments regarding the parking facilities. We sincerely apologise for the condition of the terrace. Cleanliness is a top priority for us, and we regret that we fell short in this instance. We will address this issue with our housekeeping team to ensure that all areas, including the terrace, are maintained to our high standards - even during a Sahara sand containing rain, when unfortunately this light 'dust' flies from the roof and plants to the terrace, even after cleaning. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience. Kind regards, Rooftop City Residence

    Dear Silvana, Thank you for your feedback. We are delighted to hear that you enjoyed our breakfast and found our staff friendly and helpful. We also appreciate your comments regarding the parking facilities. We sincerely apologise for the… Mostra altro

    Rooftop City Residence with Underground Parking
    29 aprile 2025
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  • Aleksandr

    Data recensione: 19 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata
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