Reviews of Airis Luxury Villas and Spa 4 stars
Jl Raya Uluwatu Km 23, 80361 Uluwatu, Indonesia
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Reviewed: 30 October 2025 · Stayed in October 2025
Verified reviewThey charge fall small damages Even if it is a glass broken Very poor hotel
Dear Anshul, Thank you for sharing your feedback. We’re truly sorry to hear about your experience regarding the damage charge. Our policy is intended to cover the cost of replacing damaged items, such as glassware, and to keep our facilities well-maintained for everyone’s comfort. We always aim to provide a comfortable and positive experience for all our guests and appreciate your understanding. Kind regards, Dian Airis Villa & Spa
Dear Anshul, Thank you for sharing your feedback. We’re truly sorry to hear about your experience regarding the damage charge. Our policy is intended to cover the cost of replacing damaged items, such as glassware, and to keep our facilitie… Show more
Reviewed: 27 October 2025 · Stayed in September 2025
Verified reviewReviewed: 18 October 2025 · Stayed in October 2025
Verified reviewBreakfast buffet was repetitive and had very limited options
Dear Daniel, Thank you for sharing your feedback. We’re glad to know you took the time to enjoy our breakfast, and we appreciate your comments regarding the menu variety. Your feedback is valuable and will help us improve our selection to better meet guest expectations in the future. Kind regards, Dian Airis Villa & Spa
Dear Daniel, Thank you for sharing your feedback. We’re glad to know you took the time to enjoy our breakfast, and we appreciate your comments regarding the menu variety. Your feedback is valuable and will help us improve our selection to b… Show more
Reviewed: 14 October 2025 · Stayed in September 2025
Verified reviewReviewed: 4 October 2025 · Stayed in September 2025
Verified reviewProper 5 star villas. Amazing
Food was average
Reviewed: 1 October 2025 · Stayed in September 2025
Verified reviewIt’s delicious and the staff are very friendly
Reviewed: 1 October 2025 · Stayed in October 2025
Verified reviewThe staff were very helpful. Private pool was great. Water stoked fridge was very thoughtful.
The restaurant was average
Reviewed: 1 October 2025 · Stayed in September 2025
Verified reviewReviewed: 25 September 2025 · Stayed in September 2025
Verified reviewBest villa
Reviewed: 14 September 2025 · Stayed in September 2025
Verified reviewThe room was nice. Breakfast was pretty good
Location was not great. WiFi did not work and tv was horrible.
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewAbsolutely the best accommodation with a large private swimming pool. They offer a great breakfast. They have a high level of security, you will feel really safe at the property.
Unfortunately Bali Helicopter tours made some noise during the days.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWar alles Super ❤️🩷 Thank you
Dear Bayrem, Vielen Dank für Ihre lieben Worte ❤️🩷 We’re so happy you enjoyed your stay with us and we look forward to welcoming you back again soon! Warm regards Afen Airis Villa & Spa, Bali
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewVery clean, well maintained and professionalnstaff
Far from any restaurant or activity. You need a transportation each time
Dear Tuna, Thank you for sharing your feedback. We are delighted to hear that you found our property very clean and well-maintained, and that our staff provided professional service. We also appreciate your note regarding the location. While our tranquil and secluded setting offers peace and privacy, we understand that guests may require transportation to nearby restaurants and activities. Your comments are valuable to us, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Afen Airis Villa & Spa
Dear Tuna, Thank you for sharing your feedback. We are delighted to hear that you found our property very clean and well-maintained, and that our staff provided professional service. We also appreciate your note regarding the location. Wh… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewThe beds were big and the room the same. The pool did get some sunlight in the morning so was a nice place to cool down.
The restaurant was set up badly, with half the seat being with the back to the view. One evening there was a private show at the restaurant, very noisy and probably a nice show, however it did make other guests feel unwelcome in the only restaurant on site and there was no advance notice. The food was horrible. Very touristy and bland, not many options for either food or drinks. After first night we decided to order from outside for everything apart from breakfast. The food was by far the most expensive of any of the 7 hotels we stayed at in Bali - and the worst. The view from most windows was a wall, only 1 window at the front room had any view. While it technically was a sea view it was only visible from that room, not from the bedroom or the pool. We booked a message, which was nice. It was however the bath package, which ended with a shared bath - which for a mother and teenage daughter is just weird. We had expected that as 2 people booking 2 different packages, we would get separate rooms, especially since the hotel was well aware that we were not a couple. The jet bathtub in the room was very disgusting, when we started it it spewed mucky and very foul-smelling water out, so we have to empty the bath and fill it again. It definitely hadn't been properly cleaned in a while.
Dear, Sophia, Thank you for sharing your feedback. We’re very sorry that some aspects of your stay, including the restaurant, room views, and bath facilities, did not meet your expectations. Please accept our apologies for the condition of the bath water—sometimes due to seasonal water conditions in our area, this can happen. We also want to assure you that our team thoroughly cleans all sections of the rooms before every stay. Your comments are invaluable, and we’re already working to improve cleanliness, restaurant service, and communication about events. We hope to welcome you back for a more enjoyable stay in the future. Warm regards, Afen Airis Villa & Spa
Dear, Sophia, Thank you for sharing your feedback. We’re very sorry that some aspects of your stay, including the restaurant, room views, and bath facilities, did not meet your expectations. Please accept our apologies for the condition of… Show more
Reviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewStaff and the rooms were Great !
Dear Burcu, tr, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for your kind review, We are truly happy to hear that you enjoyed the room and appreciated our staff. Your kind words mean a lot to us, and we look forward to welcoming you back again in the future. Please do not hesitate to contact us if you need any assistance. Best Regards, Mutia
Dear Burcu, tr, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for your kind review, We are truly happy to hear that you enjoyed the room and appreciated our staff. Your kind words mean a lot to us, and we loo… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe one bedroom villa was beautiful, very spacious with a large private infinity pool. The staff were so friendly, professional and helpful, especially with helping us to book a scooter during our stay. The gardens on the property were stunning and very well kept. We had great views of the sunrise from our room which were stunning.The many complimentary bottles of water in the fridge was a great touch. I highly recommend this property and would stay again!
There was not much I didn't like. The property is a little further away from the main road/action but was not an issue once we hired a scooter. No kitchen with plates or cutlery but you can simply request from the front desk and staff are quick to drop off to you.
Dear Ailing, au, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for your kind and detailed review. We are truly delighted to hear that you enjoyed your stay in our One Bedroom Villa and appreciated the spacious layout, private infinity pool, and beautiful garden surroundings. It is wonderful to know that our team was able to assist you with scooter rental and other needs during your stay — your kind words will certainly motivate them to continue delivering excellent service. We also appreciate your feedback regarding the location and kitchen facilities. While our property is tucked away to offer a peaceful retreat, we’re glad the scooter made it convenient for you to explore the area. And yes, our team is always happy to provide kitchenware upon request to ensure your comfort. Thank you again for your recommendation. We look forward to welcoming you back for another memorable stay in the future. Best Regards, Mutia
Dear Ailing, au, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for your kind and detailed review. We are truly delighted to hear that you enjoyed your stay in our One Bedroom Villa and appreciated the spacious… Show more
Reviewed: 7 July 2025 · Stayed in June 2025
Verified reviewSorry! I wrote the wrong review. I loved this place. Great value. All air coned. Great staff. Quiet location. Lovely.
Not a lot. Maybe plumbing but for price it’s great
Dear Liam, au, Warm greeting from Airis Luxury Villas & Spa ..... Thank you so much for your kind words and for taking the time to update your review. We’re truly happy to hear that you loved your stay with us and appreciated the value, peaceful location, air-conditioned comfort, and especially our team’s service. We also appreciate your feedback regarding the plumbing we’ll definitely take a closer look to improve where we can. Your input helps us grow. We hope to have the pleasure of welcoming you back again soon. Best Regards, Mutia
Dear Liam, au, Warm greeting from Airis Luxury Villas & Spa ..... Thank you so much for your kind words and for taking the time to update your review. We’re truly happy to hear that you loved your stay with us and appreciated the valu… Show more
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewThe villas were totally private. Beautifully appointed, clean and most of your needs were considered. The gardens and surrounds were gorgeous and inviting. The staff could not have been more helpful! Always willing and able to answer questions. We had a problem with our pool on the first night. We were promptly offered another villa which was exactly the same. Would definitely stay there again of we were in that area. If you dont mind being away from the central area of Uluwatu, its a good place to stay. Lovely and quiet. The complimentary breakfast had lots of options.
We could only find one power point to share between us. With two people amd multiple rechargeable devices, this was a little tricky. As we were checking out we found one hidden behind long curtains in a baseboard. Other than this, I cannot fault the facilities :)
Dear Collins, au, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the privacy and comfort of the villa, the beautiful surroundings, and the warm service from our staff. It’s also wonderful to know that the issue with your private pool was quickly resolved to your satisfaction. We truly appreciate your kind words and are pleased that you found our breakfast options enjoyable and the atmosphere peaceful and relaxing. Your feedback about the power point is also very helpful, and we sincerely apologize for the inconvenience. We will take this into consideration to improve our guest experience in the future. It was a pleasure having you with us, and we do hope to welcome you back again whenever you are in Uluwatu. Best Regards, Mutia
Dear Collins, au, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed the privacy and comfort of the villa, the beautif… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewDear abhimitru, in, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for your kind review. We are delighted to hear that you had a good experience during your stay with us. We truly appreciate your support and hope to welcome you back again in the future. Please do not hesitate to contact us if you need any assistance or information. Best regards, Best Regards, Mutia
Dear abhimitru, in, Warm greeting from Airis Luxury Villas & Spa ..... Thank you very much for your kind review. We are delighted to hear that you had a good experience during your stay with us. We truly appreciate your support and ho… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified review