Reviews of Pondok Serayu
Jalan Raya Ubud Gang Pekandelan, 80571 Ubud, Indonesia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewClean property and beautiful rooms, great location (very close to monkey Forrest) and in walking distance of fantastic eateries. Host was super accommodating
Nothing :)
Dear MR and Mrs Jasmine Warmest greeting from Pondok serayu Thank you for review and happy that you enjoy stay here We are looking forward to welcoming you in nearest future Regard Martina
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe host was super friendly and helpful at all times. The room is very clean, comfortable and quiet at night. Highly recommend 😊
Dear Mr and Mrs Danislav Warmest greeting from pondok serayu Thank you for stay with us and happy to hear that you enjoy stay with us Hope will see you in next future Best regard Martina
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewCleanest place we stayed in Indonesia. Spotless. Bathroom was really nice. Small family-run hotel and the family live on-site. It is located right in the middle of Ubud less than 2 min walk from Ubud Palace. Beautiful setting in a temple-style complex.
Nothing. Was great :).
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewProperty is clean. The owner is very kind and accommodating. And the location is at the center, so it’s very convenient when you want to grab some food or anything.
Nothing
Dear Ms Jannella Warmest greeting from Pondok Serayu Thank you for staying here and will see you in next future Best regards Martina
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewWonderful. Place was very clean, great shower (rainfall shower head), perfect location. We had the balcony view, not much to see but still lovely to sit out in our own private space for a morning coffee. The location couldn't be better, 30 seconds walk and youre in the centre. Dont worry if you have a car, the staff lady helped us find parking nearby. She is great and very helpful, an amazing woman. No insects, very very clean. A/C very good. Spacious. Mattress was firm but comfortable. Next time we're visiting Ubud we will definitely book this place again. Highly recommended to anyone wanting to stay in Ubud.
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewFriendly owner and family members. Accommodation was walking distance to Ubud city centre, and generally the area feels safe as it was beside F&B establishments. Many convenience stores in the area to get drinking water etc.
The alley was a little dark in the night, so we had to use a torchlight while heading back. There is a slope on the way out to the main road, which can be steep for bulky luggages.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewI like the vibes and energy during stay, it’s so warm like family.
All good
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLovely homestay, the hostess Martina was very friendly and helpful. Always asked if I needed anything. Excellent location, only a few minutes walk to the Ubud Art Market and restaurants/shops. The room was incredibly clean and appeared to have been recently renovated. While I was staying, the family had a birthday party for their son. Sounded like they had a great time, nice to see a family event!
The noise of roosters and scooters might bother some people, but this is not abnormal for urban Bali and did not affect my stay.
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewVery accessible. Host is very friendly and accommodating. Please Is nice, clean and comfortable. Will book again.
Reviewed: 16 April 2025 · Stayed in April 2025
Verified reviewWe couldn’t have wished for a more lovely stay at Pondok Serayu. Right from booking to when we arrived, Martina was the perfect host. The accommodation was spotlessly clean, smelt fresh and had lovely quality bedding & towels. The location is perfect for visiting the hustle & bustle of Ubud with some really great restaurants and bars within a 5 minute walk. In fact, we didn’t bother with a scooter, we walked everywhere and it was only 25mins or so (short legs!) to the Monkey Forest. I can’t thank Martina enough for her wonderful hospitality and I promise, we’ll be back next time we’re in Ubud 😍
Dear Mr/Mrs Sally Warmest greeting from Pondok Serayu Thank you for your stay with us and happy to hear that you enjoy stay here😇 We are looking forward to welcoming you in nearest future Best regards Martina
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewExcellent location and clean room! In addition reasonable price. So, recommend "Serayu" strongly.
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewLocated in the center of Ubud but tucked away in a quiet spot. Very nice accommodations, new and well-designed and well-constructed. Owner is very pleasant. Just an excellent place to stay.
Dear Mr Michael, Warmest greeting from Pondok Serayu Thank you for your review and happy to hear that you enjoy stay with us. We are looking forward to see you in next future Best regard Martina
Reviewed: 31 March 2025 · Stayed in March 2025
Verified reviewSo near to main stretch but once you get in it's own quiet enclave. Guesthouse landlady Martina is welcoming and service oriented. Do note the last 50-100m or so has no car access.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewExtra clean, big comfortable bed, big room and all these right in the centre! The staff very friendly. Perfect location for Ubud. I highly recommend it.
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewLocation
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewThe room was spacious and clean. The bed was big and comfortable. The bathroom was spacious and well maintained.
The dogs barked at night. There wasn’t a common area.
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewThe room was new, clean and comfortable. The hosts were lovely.
The location is a bit hard to get to, specially if you have luggage. And the dogs outside barking every time you go in and out of the property, letting all the other guests know your moves was not good.
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewWe had an excellent stay at this guest house. Ms Martina was quite welcoming and made us feel comfortable. The room was neat and clean with a big balcony..There were tea coffee facility, towels and toiletries. The wifi was good. Overall it was a lovely experience and it is highly recommended.
Nothing
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewMartina is an amazing person, very thoughtful and really engaged about giving the customers the best experience!