Commentaires sur l'établissement Rhythm Kumarakom 5 étoiles

Dear Arnaud, We are thrilled to hear you relished the glorious views and the satellite refreshments. Our aim is to provide a rich and diverse experience for our guests and we're glad that you appreciated the daily boat rides ans afternoon tea. Regrettably, we seem to have missed the mark concerning your lost swimsuit. We recognize that rapid and clear communication is an essential component of quality service and are sincerely remorseful for the inconvenience you've experienced. We are implementing stricter measures to improve our lost and found services and thoroughly investigating what led to the communication lapse. Moving forward, we strive to assure you and all our esteemed guests of speedier resolutions to such matters. We value your feedback and look forward to welcoming you back for an unequivocally improved stay in the future. Regards, Jyothish Jayachandran Operations Manager

Dear Arnaud, We are thrilled to hear you relished the glorious views and the satellite refreshments. Our aim is to provide a rich and diverse experience for our guests and we're glad that you appreciated the daily boat rides ans afternoo… Voir plus

Dear Moutawahid, We're thrilled that you had such an enjoyable stay with us and loved the pool, the view, and our friendly staff. We're pleased that you found the restaurant excellent and enjoyed the quiet ambiance. You're correct that noise levels can fluctuate depending on the number of guests; however, we do our best to maintain a peaceful atmosphere for all our guests at all times. We're delighted that you were able to take a sunset boat ride and hope that it was a memorable part of your vacation. It's fantastic to hear such great feedback about your stay and we hope to provide you with another amazing experience in the future. Regards, Jyothish Jayachandran Operations Manager

Dear Moutawahid, We're thrilled that you had such an enjoyable stay with us and loved the pool, the view, and our friendly staff. We're pleased that you found the restaurant excellent and enjoyed the quiet ambiance. You're co… Voir plus

Dear Isabelle, We are delighted to hear that you found our swimming pool magnificent! It's great to know that it stood out to you during your stay. Your feedback is highly valuable to us, and we are taking note of your comments regarding the hotel's condition. We continuously strive to improve and ensure our facilities meet our guests' expectations. Regarding the dining experience, we aim to provide a diverse menu that catifies to a variety of palates, and we regret to hear that our offerings did not meet your preferences, particularly at breakfast. We will certainly look into expanding our menu to include a broader range of options that cater to the tastes of our international guests. We also acknowledge your thoughts about the atmosphere of our establishment. We are always looking for ways to enhance the overall ambience and ensure a comfortable and engaging environment for our guests. Lastly, we understand your concern about our location in relation to Cochin. For future visits, we would be more than happy to assist in arranging transportation or suggesting activities and sights close by that might make the distance more convenient for your plans. Your insights are instrumental in guiding our improvements, and we hope to have the opportunity to better serve you in the future. Thanks & Regards, Shaji Nair General Manager

Dear Isabelle, We are delighted to hear that you found our swimming pool magnificent! It's great to know that it stood out to you during your stay. Your feedback is highly valuable to us, and we are taking note of your comments rega… Voir plus

Dear Richard, We're pleased to hear your appreciation for our large swimming pool, well-kept garden, charming Balinese-style reception decor, and the boat trips we offer. Your valuable feedback regarding hygiene and supervision has been taken seriously. We assure you that maintaining a clean and welcoming environment is a priority for us, and actions are being implemented to address your concerns. The state of cleanliness in our restaurant and the conditions of the cushions are being reviewed with our housekeeping team to ensure our standards are fully upheld. Regarding the pool, we would like to clarify that we follow strict maintenance protocols, including water filtration. We understand the discomfort for guests with sensitivities and will review our procedures to prevent such experiences. We also acknowledge the issue with the soundproofing in the pavilion rooms. Efforts are being made to improve noise insulation to ensure guest privacy and comfort. Meanwhile, we are exploring alternative accommodations that provide a more peaceful experience for our guests. Rest assured, management is also addressing the matters of guests swimming fully clothed and the misuse of railings for laundry to ensure that all hotel policies are respected and that our environment reflects the quality our guests expect. Your feedback is crucial in helping us improve and we are committed to enhancing our facilities and service. We hope to have the opportunity to restore your confidence in our hotel in the future. Thanks & Regards, Shaji Nair General Manager

Dear Richard, We're pleased to hear your appreciation for our large swimming pool, well-kept garden, charming Balinese-style reception decor, and the boat trips we offer. Your valuable feedback regarding hygiene and supervision has … Voir plus

Dear Céline, We are delighted to hear that the verdant surroundings of our hotel and the seamless transition from our pool to the lake provided you with an exceptional experience. It's wonderful to know that the overall ambience enhanced your family's stay. We take note of your comment regarding the buffet options for guests who prefer non-spicy food. Rest assured, we will look into expanding our selection to ensure that all of our guests, regardless of their taste preferences, have a wide variety of choices to enjoy. We hope to welcome you back and impress you with an even more satisfying experience. Thanks & Regards, Shaji Nair General Manager

Dear Céline, We are delighted to hear that the verdant surroundings of our hotel and the seamless transition from our pool to the lake provided you with an exceptional experience. It's wonderful to know that the overall ambience enh… Voir plus

Dear Florent, We're very thankful for you taking the time to leave us this important review. We are delighted to hear that you've had a splendid time enjoying our superb swimming pool and our one-hour boat trip. It's fantastic to learn that these amenities have lived up to your expectations. It is also heartening to know that our hardworking and considerate staff has been successful in providing you with exemplary service. However, we are sorry to hear that our restaurant pricing didn't meet your expectations. We strive to provide the highest level of quality in both our services and our offerings, and part of that involves pricing our menu items accordingly, to maintain consistent quality, freshness of ingredients and to ensure that our culinary team delivers innovative and delicious meals. Nevertheless, we keenly appreciate your feedback. Guest feedback such as yours is instrumental for us as we constantly look for areas of improvement and ways to ensure that all our esteemed guests have a memorable stay. We will take your comments onboard and make a stringent evaluation of our pricing in comparison to the quality of the food we serve. Our main focus is to keep our guests satisfied and happy with all aspects of their stay with us. Thank you once again for your invaluable feedback and we hope to welcome you back in the near future. We're certain that your next experience with us will be even better. Warm regards, Team Rhythm Kumarakom

Dear Florent, We're very thankful for you taking the time to leave us this important review. We are delighted to hear that you've had a splendid time enjoying our superb swimming pool and our one-hour boat trip. It's fantasti… Voir plus

Dear Guests, Thank you so much for taking the time to leave this excellent review. We are really pleased that you enjoyed your stay with us and were able to appreciate our comfortable rooms, exceptional swimming pool, and the high-quality buffet breakfast. Reading your kind words about our staff members fills us with joy and we will surely pass on your kind praise to the entire team for their dedicated service. We appreciate your suggestions about providing bicycles. We always strive to enhance our amenities and services, so your feedback helps us shape our improvements. Thank you again for your feedback and we hope to welcome you back soon. Best regards, Team Rhythm Kumarakom

Dear Guests, Thank you so much for taking the time to leave this excellent review. We are really pleased that you enjoyed your stay with us and were able to appreciate our comfortable rooms, exceptional swimming pool, and the high-qualit… Voir plus