Reviews of Apollo Guest House
VIA NAZIONALE 7, Santa Maria Novella, 50123 Florence, Italy
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Reviewed: 20 October 2025 · Stayed in October 2025
Verified reviewReviewed: 20 October 2025 · Stayed in September 2025
Verified reviewVery close to train station.
Walls a little thin so you can hear people outside if they are not conscious of it.
Thank you so much for the amazing review! We hope to see you again in our guesthouse!
Reviewed: 7 October 2025 · Stayed in August 2025
Verified reviewReviewed: 27 September 2025 · Stayed in September 2025
Verified reviewLocation was excellent close to train station, center of town!
Nothing
Thank you for your kind review! We’re glad you enjoyed our excellent location near the train station and city center. We hope to welcome you again soon!
Reviewed: 27 September 2025 · Stayed in September 2025
Verified reviewThis was a great find. It wasn’t far from the train station and in a great location. There is a lift to the third floor where the rooms are found. Our room was fantastic. Big and roomy and full of light. The balcony was lovely too. Bed was very comfortable and the shower great. The staff were lovely as well. Very recommended.
Thank you so much for your wonderful feedback! We’re delighted you enjoyed our convenient location, the comfort and brightness of your room, and the lovely balcony. It’s great to know that the bed and shower met your expectations and that our staff made your stay even more pleasant. Your recommendation means a lot to us, and we look forward to welcoming you again!
Thank you so much for your wonderful feedback! We’re delighted you enjoyed our convenient location, the comfort and brightness of your room, and the lovely balcony. It’s great to know that the bed and shower met your expectations and that o… Show more
Reviewed: 26 September 2025 · Stayed in September 2025
Verified reviewA fairly spacious but basic room with great location, just 2 mins from the train station, 4 mins from mercato centrale and eateries!
While entire bathroom was spacious, the shower stall was miniscule!! Kept bumping my elbows into the glass when washing my hair. Shower house was also leaking which impacted the water pressure. Bed could be more comfortable.
Thank you for taking the time to share your experience. We're glad you enjoyed the convenience of our location and found the room spacious enough for your stay. We’re sorry to hear that the shower and bed didn’t fully meet your expectations. The shower size reflects the design constraints of some of our rooms, especially in historic city buildings where space is optimized carefully. We’ll certainly look into the issue with the shower hose — thank you for bringing it to our attention. Comfort is important to us, and we’re always working on small improvements to enhance the overall guest experience. We hope to welcome you again in the future!
Thank you for taking the time to share your experience. We're glad you enjoyed the convenience of our location and found the room spacious enough for your stay. We’re sorry to hear that the shower and bed didn’t fully meet your expecta… Show more
Reviewed: 19 September 2025 · Stayed in September 2025
Verified reviewThe place is spacious, comfortable, and clean. It is very near to the train station and also the cathedral and central market. We saw ear plugs provided and were prepared for external noise at night, but to our surprise, it wasn't noisy.
A few more hooks in the bathroom will be helpful to hang the towel or clothes when showering. Jacuzzi didn't seem to be working properly, or perhaps we weren't doing it right (a manual guide will help)
Thank you very much for your detailed feedback! We’re delighted to know you enjoyed the spaciousness, comfort, cleanliness, and our convenient location close to the train station, cathedral, and central market. We’re glad the noise was not an issue and that you found the earplugs thoughtful. We also truly appreciate your suggestions regarding the bathroom hooks and Jacuzzi — your input helps us improve. We hope to welcome you again soon!
Thank you very much for your detailed feedback! We’re delighted to know you enjoyed the spaciousness, comfort, cleanliness, and our convenient location close to the train station, cathedral, and central market. We’re glad the noise was not … Show more
Reviewed: 19 September 2025 · Stayed in September 2025
Verified reviewReviewed: 18 September 2025 · Stayed in August 2025
Verified reviewReviewed: 12 September 2025 · Stayed in September 2025
Verified reviewIt was truly a pleasant experience The staff showed remarkable respect , kindness And professionalism What stood out the most was their trustworthiness.
Thank you so much for your wonderful words! We’re delighted to know that our staff’s respect, kindness, and professionalism made your stay a pleasant experience. Your recognition of their trustworthiness means a lot to us. We look forward to welcoming you again!
Thank you so much for your wonderful words! We’re delighted to know that our staff’s respect, kindness, and professionalism made your stay a pleasant experience. Your recognition of their trustworthiness means a lot to us. We look forward t… Show more
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewFantastic location - so close to the train station but so quiet. Great communication with hosts for all the information you needed to check in. Very secure and we were able to leave our bags all day.
thank you so much for your wonderful review! We’re delighted that you enjoyed our central yet quiet location, the smooth communication at check-in, and the convenience of our luggage service. It would be a pleasure to welcome you back anytime!
thank you so much for your wonderful review! We’re delighted that you enjoyed our central yet quiet location, the smooth communication at check-in, and the convenience of our luggage service. It would be a pleasure to welcome you back anyti… Show more
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVery close to train station and central area.
As a guest house a kitchenette area would be a great addition but not a deal breaker. Shower is a bit small.
Thank you very much for your valuable feedback! We’re glad you appreciated our location close to the train station and the city center. We truly value your suggestions regarding the kitchenette and the shower, as every comment helps us improve. We hope to welcome you again soon!
Thank you very much for your valuable feedback! We’re glad you appreciated our location close to the train station and the city center. We truly value your suggestions regarding the kitchenette and the shower, as every comment helps us impr… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe customer service and cleanliness of apartment. Extras like the water and being able to store the luggage after our stay was a bonus!
Thank you so much for your kind words! We’re delighted to hear you appreciated our customer service and the cleanliness of the apartment. We’re also glad that the little extras like water and luggage storage made your stay even more comfortable. We look forward to welcoming you again!
Thank you so much for your kind words! We’re delighted to hear you appreciated our customer service and the cleanliness of the apartment. We’re also glad that the little extras like water and luggage storage made your stay even more comfort… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewLocation fantastic, just around the corner from the main train station and easy walking distance to the main centre. Our host Fabrizio was very welcoming great to deal with.
Not much not to like.
Thank you Alessandro so much for your fantastic review and perfect score! We are delighted that you enjoyed our central location and found our hospitality welcoming and pleasant. We look forward to welcoming you back for another wonderful stay in Florence. I hope to come to Australia one day
Thank you Alessandro so much for your fantastic review and perfect score! We are delighted that you enjoyed our central location and found our hospitality welcoming and pleasant. We look forward to welcoming you back for another wonderful … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe location was centrally located and easy to get places from there! The staff was very accommodating and extremely helpful!
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location and that our staff made your stay pleasant with their helpfulness and hospitality. It was a pleasure having you as our guest, and we hope to welcome you back to Florence for another memorable visit.
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our central location and that our staff made your stay pleasant with their helpfulness and hospitality. It was a pleasure having you as our guest, and we hope … Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewThe apartment was modern, pleasant and spotlessly clean. Very helpful hosts. Being able to leave luggage somewhere safe after check-out was super useful. Good location, close to the train station and easy enough to walk to all the main attractions in Florence.
Finding the apartment was a bit stressful- located on a very busy street with narrow footpaths- but once we got in there we were very pleasantly surprised.
Thank you so much for your kind words! We’re delighted to hear you enjoyed the apartment’s comfort, cleanliness, and location, and that you found our luggage storage service helpful. We’re sorry that finding the apartment was a bit stressful due to the busy street, but we’re glad that once inside, you were pleasantly surprised. It was a pleasure hosting you, and we hope to welcome you back to Florence in the future!
Thank you so much for your kind words! We’re delighted to hear you enjoyed the apartment’s comfort, cleanliness, and location, and that you found our luggage storage service helpful. We’re sorry that finding the apartment was a bit stressfu… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewClose to train station and attractions, lovely spacious apartment with great facilities.
Thank you for your lovely review! We’re so happy to hear you enjoyed your stay, even if it was short, and that you found the apartment clean, spacious, and well-equipped. We’re also glad you appreciated the convenient location near the station and main attractions. It was a pleasure hosting you, and we’d be delighted to welcome you back for a longer stay next time!
Thank you for your lovely review! We’re so happy to hear you enjoyed your stay, even if it was short, and that you found the apartment clean, spacious, and well-equipped. We’re also glad you appreciated the convenient location near the stat… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewInside our hotel room it was very clean, modern and well appointed. The common parts of the hotel were also modern and clean.
On arrival there was someone sleeping across the main doorway and there was bag of rubbish there which was a little offputting.
thank you sincerely for sharing your experience at Apollo Guest House. We’re very pleased to hear that you appreciated the cleanliness, modern style, and furnishings of both your room and the common areas – these are aspects we care deeply about and work hard to maintain every day. We’re sorry to hear that the entrance to the building gave you an unpleasant first impression. Please allow us to clarify that the main entrance is located on a public street, and unfortunately, we have no control over what happens outside the property. Situations like the one you described fall under the responsibility of the city administration. That said, we completely understand your initial discomfort and we’re sorry it affected your overall rating. However, we do hope that the high quality of our facilities and service made your stay in Florence an enjoyable one. It would be a pleasure to welcome you again in the future.
thank you sincerely for sharing your experience at Apollo Guest House. We’re very pleased to hear that you appreciated the cleanliness, modern style, and furnishings of both your room and the common areas – these are aspects we care deeply … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGreat location, beautiful clean apartment
The shower was tiny and not great.
Than you for your review. Shower is a cabin standar shower 80 x 80
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location. Apartment was really spacious and had everything we needed
Nothing
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay in Florence and that the apartment met all your needs. It's great to know you appreciated the central location and found our team helpful — that truly means a lot to us. We’d be delighted to welcome you back anytime!
Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay in Florence and that the apartment met all your needs. It's great to know you appreciated the central location and found our team helpful — that tru… Show more