9.4

Reviews of B&B Dell'Olio

Piazza Dell' Olio 3, Santa Maria Novella, 50123 Florence, Italy

  • Shing

    Reviewed: 31 October 2025 · Stayed in October 2025

    Verified review

    Alex was super helpful with recommendations for restaurants in Florence! Location was excellent - everything was within a short walking distance and we were able HK go back to our room for a short break in between different sightseeing spots.

  • Rojas

    Reviewed: 31 October 2025 · Stayed in October 2025

    Verified review

    Staff were very friendly and inviting. There were laundry machines for free that we really appreciated. The staff kept our room clean and provided fresh towels daily. AC was also available which we desperately needed after staying in Milan and Lake Como where it was still relatively warm during day but only had heating available. The hotel is centrally located. Everything was within a 5-10 minute walk. Room and shower were spacious and bed was so comfortable. Free water bottles were restocked daily. I would recommend this to anyone visiting Florence!!

    Honestly, nothing about this hotel was bad.

  • Philip

    Reviewed: 28 October 2025 · Stayed in October 2025

    Verified review

    Location is great. Close to train station and many of the most important historic and tourist sites.

    We don’t usually do B&B type lodging, but this was a good experience.

    Property response:

    Thank you very much Philip for the high review I hope see you again Alessandro

    B&B Dell'Olio
    29 October 2025
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  • Catherine

    Reviewed: 23 October 2025 · Stayed in October 2025

    Verified review

    The breakfast was excellent. The location was also great - very close to the Duomo.

    Nothing

  • Richard

    Reviewed: 20 October 2025 · Stayed in October 2025

    Verified review

    Excellent location in the heart of old town a block from the Duomo cathedral, and a short walk to museums and other attractions. Convenient parking in Garage Giglio, about 10-minute walk away (€26/day), it’s right before the gate on the left, don’t enter the ZTL like we did. Very friendly host/owner Alessandro, very large room and bathroom with walk-in shower, large comfortable king-size bed and pillows. WIFI, A/C, TV, refrigerator, desk and two luggage racks. Good breakfast at a local café, 2 min. walk, all you can eat buffet with an adequate choice of items.

    Not a big negative but be aware that most Italian B&B’s / hotels air dry their towels, so they are stiff and coarse. Also, typical of most European hotels, they don’t provide wash clothes, we always bring our own. Shampoo and conditioner are limited, or of poor quality.

    Property response:

    Thank you, Richard, for the high rating, and I hope to see you again the next time you return to Florence. Let me take this opportunity to explain: We wash the towels ourselves at 95 degrees Celsius and hang them in the dryer room. They won't be as soft as those in a commercial laundry, but they're certainly much more hygienic, since they use dye to cover up dirt. Upon arrival, you were told to leave your dirty dishes in the sink because we wash everything ourselves every morning. In any case, the kitchen has plenty of cloths, sponges, and soaps for you to use; just open the drawers and cabinets. Every morning, the rooms are cleaned and any missing products are replenished, including shampoo and conditioner. If you need anything else, just ask.

    Thank you, Richard, for the high rating, and I hope to see you again the next time you return to Florence. Let me take this opportunity to explain: We wash the towels ourselves at 95 degrees Celsius and hang them in the dryer room. They wo… Show more

    B&B Dell'Olio
    21 October 2025
  • Merran

    Reviewed: 19 October 2025 · Stayed in October 2025

    Verified review
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  • Estelle

    Reviewed: 15 October 2025 · Stayed in October 2025

    Verified review

    Location was fantastic and great size and modern rooms. Parking was very close.

    Nothing, all great!

    Property response:

    Thank you very much Estelle for the amazing review I hope see you again Alessandro

    B&B Dell'Olio
    20 October 2025
  • Anonymous

    Reviewed: 13 October 2025 · Stayed in October 2025

    Verified review

    Great location very central. Walking distance to train station. Very clean.

    Streets below are noisy during the night.

    Property response:

    Thank you very much for the high review I write for the other people... No disco bar or night club nearby, only restaurats, the window are very high acustic isolated. All Firenze is full every day and you can find people in all its part, in the limeted of City center also. Thanks Alessandro

    Thank you very much for the high review I write for the other people... No disco bar or night club nearby, only restaurats, the window are very high acustic isolated. All Firenze is full every day and you can find people in all its part, in… Show more

    B&B Dell'Olio
    13 October 2025
  • John

    Reviewed: 11 October 2025 · Stayed in October 2025

    Verified review
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  • Hans

    Reviewed: 11 October 2025 · Stayed in October 2025

    Verified review
  • Peggy

    Reviewed: 6 October 2025 · Stayed in October 2025

    Verified review

    Location, room, view

    Property response:

    Thank you Peggy A big hug Alessandro

    B&B Dell'Olio
    7 October 2025
  • Bendegúz

    Reviewed: 5 October 2025 · Stayed in October 2025

    Verified review

    I liked that it was in downtown. The hosts were super helpful. It was clean and nice.

    The street is super noisy until late night and you can hear everything although windows and blinds are shot. The bed was absolutely uncomfortable, you would feel your side is pushing down with your weight.

    Property response:

    Hello Mina, You stayed with us for one day only, and it's likely you're confusing our place with the accommodation where you stayed the night before. The windows are intact—if they were broken, we would have replaced them. The bed is extremely comfortable, and no one is "pushing" anyone. Perhaps what you really needed was someone to give you a bit of a push... I also noticed you gave a low score for cleanliness, which is usually one of our strongest points, as clearly shown by other reviews. Lately, we've seen cases of people being paid to stay in places and leave negative reviews about other accommodations.

    Hello Mina, You stayed with us for one day only, and it's likely you're confusing our place with the accommodation where you stayed the night before. The windows are intact—if they were broken, we would have replaced them. The bed i… Show more

    B&B Dell'Olio
    5 October 2025
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  • Karen

    Reviewed: 3 October 2025 · Stayed in September 2025

    Verified review

    Fantastic location short stroll to Duomo cafes and restaurants. Our room was very generous, large comfortable bed, very clean, good sized bathroom and very quiet given the location. Alessandro was a great host, informative, helpful and responsive.

    Nothing.

    Property response:

    Thank you very much Karen for the amazing review I hope see you again Alessandro

    B&B Dell'Olio
    3 October 2025
  • Wall

    Reviewed: 1 October 2025 · Stayed in September 2025

    Verified review

    Very cleaned, friendly staff, and close to many attractions.

    It was loud with lots of sirens.

    Property response:

    Thank you Deanna for the high review Thanks for the heads up, just to clarify... The windows are highly insulated from a water perspective, and there are no nightclubs nearby. During the day, sirens and the noise of the city can be heard... we're in Piazza Duomo. I hope see you again Alessandro

    Thank you Deanna for the high review Thanks for the heads up, just to clarify... The windows are highly insulated from a water perspective, and there are no nightclubs nearby. During the day, sirens and the noise of the city can be heard...… Show more

    B&B Dell'Olio
    2 October 2025
  • Val

    Reviewed: 28 September 2025 · Stayed in September 2025

    Verified review

    The location is second to none; a three minute walk from the Duome, still on a quiet street. Close to restaurants, cafes, shopping and all the things that make Florence such a special place. Alessandro is an exceptional host. From the moment I booked the room he stayed in touch, always available to provide information to make our arrival to Florence easier. When we arrived he made us feel welcome and helped us with whatever requests we had. The facilities have been freshly renovated, it is all imacualate clean and brand new. The room has a lot of space; we had a lot of luggage and never had to squeeze in to manage our bags and belongings while staying at the Dell'Olio.

    The fact that our stay came to an end.

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  • Rosa-anna

    Reviewed: 26 September 2025 · Stayed in September 2025

    Verified review
  • Linda

    Reviewed: 24 September 2025 · Stayed in September 2025

    Verified review

    Modern, clean space with beautiful architectural details.

    Property response:

    Thank you very much Linda for the amazing review I hope see you again Alessandro

    B&B Dell'Olio
    25 September 2025
  • Penelope

    Reviewed: 21 September 2025 · Stayed in September 2025

    Verified review

    Central location, spotlessly clean, modern style rooms, in a older building.

    There wasn’t anything we didn’t like.

    Property response:

    Thank you very much Penelope for the very high review I hope see you again Alessandro

    B&B Dell'Olio
    24 September 2025
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  • Kimberly

    Reviewed: 19 September 2025 · Stayed in September 2025

    Verified review

    Everything about our stay was wonderful — the place was spotless, the rooms were spacious and comfortable, and the location couldn't have been better. The owner was incredibly kind and welcoming, and the entire staff went above and beyond to make our stay enjoyable. Special shoutout to Jackson for going out of his way to meet us 30 minutes before his shift so we could drop our bags before our morning tour — truly appreciated! I highly recommend this B&B and would definitely stay again.

    Nothing everything was great!

    Property response:

    Thank you very much Kimberly for the amazing review I hope see you again Alessandro

    B&B Dell'Olio
    24 September 2025
  • 7.0 Good
    Lara

    Reviewed: 15 September 2025 · Stayed in September 2025

    Verified review

    Location was incredible

    Was extremely loud at night especially on a weekend.

    Property response:

    Hi Lara There are no nightclubs in the area; the entire city is packed with people strolling and staying out until at least 1:00 a.m. You came with a small child, and if you expected absolute silence at 9:00 p.m., you're wrong. Not just in this area, but throughout the entire historic center; low season almost doesn't exist in Florence. I also noticed a less than completely satisfactory rating in other areas, which are usually our strong points. Have a wonderful holiday in Italy! Alessandro

    Hi Lara There are no nightclubs in the area; the entire city is packed with people strolling and staying out until at least 1:00 a.m. You came with a small child, and if you expected absolute silence at 9:00 p.m., you're wrong. Not just… Show more

    B&B Dell'Olio
    16 September 2025
  • Tanya

    Reviewed: 12 September 2025 · Stayed in September 2025

    Verified review

    Property is close to all attractions. Perfect location. The amenities were fantastic.

    Property response:

    Thank you Tanya A big hug all of you I hope see you again Alessandro

    B&B Dell'Olio
    13 September 2025
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  • Anonymous

    Reviewed: 8 September 2025 · Stayed in September 2025

    Verified review

    Room was very nice, printed instructions were Great. Location was very nice as well.

    N/A

    Property response:

    Thank you very much for the high review I hope see you again Alessandro

    B&B Dell'Olio
    9 September 2025
  • John

    Reviewed: 8 September 2025 · Stayed in September 2025

    Verified review

    The host Alessandro was very cordial, kind and helpful. Very much appreciated the clothes washer and dryer being in mid-trip. Location could not be better.

    Property response:

    Thank you John for this high review It was a really pleasure to meet you I hope see you again Alessandro

    B&B Dell'Olio
    8 September 2025
  • Krista

    Reviewed: 6 September 2025 · Stayed in September 2025

    Verified review

    Location is perfect to walk to everything. It’s charming. Staff was very helpful

    Nothing

    Property response:

    Thank you very much Krista for the amazing review A big hug and i hope see you again Alessandro

    B&B Dell'Olio
    6 September 2025
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  • Anonymous

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    The location was perfect. The rooms were quiet, well appointed and very clean. And even more importantly, Alessandro was extremely helpful throughout the process of booking as well as greeting us when we arrived.

    There was nothing we did not like

    Property response:

    Thank you very much for the amazing review A big hug and i hope see you again Alessandro

    B&B Dell'Olio
    5 September 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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