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Reviews of Hotel e Ristorante Cassone 2 stars

Via Gardesana 20, 37018 Malcesine, Italy

#81 of 84 hotels in Malcesine

Guests' Choice

Review score

Based on 83 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.6

  • Value for money

    8.0

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 17 July 2025

    8.0
    Quiet hotel away from the busy, more touristy places
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Our room was quite small, and as the weather was so hot, we couldn't use the terrace which got the full afternoon sun, we closed the shutters and retreated inside. The Wifi is not available in the room which was problematic. We could access it on the terrace or downstairs. The restaurant is not inexpensive, although there are other places to eat within a short walk.

    The hotel has a good location with good parking. The restaurant serves mainly lake fish but has other items on the menu. Our room had a large shared terrace (shared with 2 other rooms). Breakfast had a good selection of items available.

    Stayed in July 2025

  • Reviewed: 22 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very beautiful area

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Our maps for some reason sent us somewhere else - none of the premise problems; we eventually got there, but it was the most tough arrival of the week - folks, it is the Cassone Center, no rocket science! Breakfast was good - posh environs mislead us to expect fruit and vegetable salads. Not sure about the general fashion of the stone-hard buns (not the problem of the premise, we tasted the thing in more places). Checking took a bit longer than expected - probably longest of all we used that week.

    The room was good. The facility users seem to consider the place "posh" - but the service is quite common: friendly yet not exquisite - simply "perfectly human" regardless our German neighbours presumptions. Once you realize it, you shall not expect "haute cuisine" - it is not "just pizza place" (quite a relief after the pizza week), but no "stuffed peacock". Very reasonable!

    Stayed in June 2025

  • Reviewed: 27 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely spot

    Stayed in May 2025

  • Reviewed: 14 April 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    The river next to the hotel with the little waterfall

    Stayed in April 2025

  • Reviewed: 7 October 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Some technical problems should be fixed, but it was no a big issue.

    Very nice hotel with friendly staff, wonderful cuisine.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    In a good location. Delicious breakfast. Clean and comfortable. Staff were lovely.

    Stayed in September 2024

  • Reviewed: 25 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air con didn't circulate in room. Lack of a fridge

    Staff and location

    Stayed in August 2024

  • Reviewed: 19 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    There we no hot water during a stay and air conditioner was not working properly.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms needs more love.. Furniture is too old and stained.. Room was with hairs under the bed and in the bathroom..

    Staf was helpful and friendly

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was simple 🙃

    😀

    Stayed in June 2024

  • Reviewed: 19 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was pretty modest, to my suprise there were no tomatoes or cucumbers for a snadwich

    I really liked the parking and how close the hotel is to the lake.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The place is little bit narrow to parking. You have to be carefully. It is a restaurant too and the guests come with car, so need some logistics at evenings.

    Air-conditioner, breakfast, parking place.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Good localization, close to restaurants and Garda lake.

    Stayed in June 2024

  • Reviewed: 14 May 2024

    7.0
    Normal
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    In the breakfast, got served an expired boiled egg and there were problems with internet and communication (no signal) for my phone

    I liked balcony

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is superb. The staff was perfect. The restaurant was very tasty and affordable.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    A great place to stay and enjoy a break. Brilliant staff and location.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The staff were exceptional, attentive, very friendly and helpful. Check in was easy and quick, room was comfortable and clean. The location and surroundings were magnificent. The food and drink was delicious. A perfect holiday destination.

    Stayed in April 2024

  • Reviewed: 23 March 2024

    8.0
    Would book again if going back to Malcesine
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loved the shared Terrence with lovely view. Staff very helpful and friendly .

    Stayed in March 2024

  • Reviewed: 19 October 2023

    9.0
    Great for 1 night stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    It was a little noise outside as people were celebrating something but not a big deal.

    It was a one night stay over on our way to The Dolomites.

    Stayed in September 2023

  • Reviewed: 3 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    There was no soap dish in the shower.

    Friendly, helpful staff. Quiet region, good location. Safe parking in the hotel yard.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    7.0
    The quality of the restaurant and view makes the stay worth it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Wi-Fi and air-conditioning. While they had Wi-Fi the only place, we could get it was in the breakfast room near the reception desk. When we asked about the air conditioner not working, we were told it needed to be turned on at reception, but it didn't happen and on the second request we were told that work men had been, but the boss needs to ring them again.

    The area to swim in the lake was very close and the restaurant in the garden was a bonus after travelling all day, provided a great meal and drinks. The balcony area from our room had outdoor chairs and a good view.

    Stayed in September 2023

  • Reviewed: 10 June 2023

    9.0
    The best place for visiting the grotto
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was ok

    The location was excellent and the view from our room was suberb. A three minute walk into the grotto and private parking.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    rooms are aging but for the price and beautiful surroundings it is a deal

    location, parking, fabulous restaurant, big terrace connecting to room

    Stayed in May 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was cold inside and the bed could be stronger

    location

    Stayed in May 2023

Showing 1 – 25

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