Reviews of Giramondo Guest house

The fact that the hotel is located close to the train station was a great advantage

I was having trouble with What's App, so the communication was limited

Everything was perfect..the apartment is nice and clean. And all daily use things are available for the guests. The location is near to Parco Leonardo train station. The customer service was excellent, they helped us finding location. Special thanks to Matteo. We will definitely book again.

None

Clean and convenient place to stay if you need to depart from the airport.

Not soap or shampoo provided. Empty bottles were left in the bathroom.

Attention to detail good, couldn't fault cleanliness, excellent value for money. Easy access to transport to centre of Rome and rail network

In an almost perfect apartment, the bedroom and bathroom doors were a little stiff, which created unwanted noise, which could have disturbed other guests

Tea and coffee some Italian cakes and biscuits refreshments really enjoyed everything

Attention is very poor. They do not dedicate to customer satisfaction. If we (travelers) do not follow their strict rules then we are in trouble, so do not expect any kindness from them

The total lack of customer support

Location and value were great and check in staff was fantastic

No coffee, no water. The owner charged €35 for a 7-minute taxi ride locals said should cost €20. I mistakenly booked for the wrong day, realized it instantly, and requested a date change within a minute—messaging both the property and Booking.com multiple times with no reply. Instead, the property kept sending automated messages about my stay while ignoring my requests. Even after my Italian cousins called the owner, they deflected responsibility to Booking.com. Booking.com promised a one-time courtesy refund if I canceled and rebooked, which I did. Weeks and three follow-up calls later—still no refund, no response. After years of traveling across Europe, this is the worst host experience I’ve had. Avoid this place.

The cleanliness, the comfort

No coffee, no water. The owner charged €35 for a 7-minute taxi ride locals said should cost €20. Shower doesn't drain well, water everywhere. I mistakenly booked for the wrong day, realized it instantly, and requested a date change within a minute—messaging both the property and Booking.com multiple times with no reply. Instead, the property kept sending automated messages about my stay while ignoring my requests. Even after my Italian cousins called the owner, they deflected responsibility to Booking.com. Booking.com promised a one-time courtesy refund if I canceled and rebooked, which I did. Weeks and three follow-up calls later—still no refund, no response. After years of traveling across Europe, this is the worst host experience I’ve had. Avoid this place.

The host was a great person. We had the pleasure of carrying the bags and he was very polite.

very clean and spacious

small elevator

The location was close to the airport which I needed at the time. The host was extremely helpful and accomodating us when we had issues.

The doors squeaked a lot. When the place is shared by others, it maked it uncomfortable to go in and out of the rooms esp at night if another person was sleeping. When I initially turned on the shower, the water went all over my clothes and the floor there seems to be an issue with the water spout.

There were some restaurants nearby.

Not a great location. Room was fine, but a little bare bones. Fine for a quick overnight layover, but not a place I would want to stay longer than that.

The apartment was in top condition with everything that you will need. Wonderful Italien 🇮🇹 decoration. The host had even set out snacks and refreshments which was a very nice touch. Very clean and very welcoming. Best is that you can walk to the train station with only one stop to the airport.

Nothing came to my mind.

Room and location were nice.

They don't wait for you at all after 12 am to check in. If u dnt get there before 12 am they stop responding. We had a flight delay and there was a probability that we will reach the guest house at 12:05 am. When we contacted the guest house he told us he will not wait at all, no refund, and that he can rent the room to someone else. We reached there at 11:59 pm by miracle and we were able to check in. However, the second night, we found a french couple waiting outside no one is replying to their calls because it was after midnight.

Warning! I sent a booking request with late check-in, received a confirmation for the booking but not for the late check-in. In the end, the hotel stopped responding even though both I and the booking site contacted them. When we arrived a quarter of an hour late, we couldn’t check in. The hotel stopped answering and was generally rude and unwilling to try to solve the problem.

Nothing

The lady was there follow us and whatever we do is not respect even I change my clothes she was there and my kit was left and clothes it’s because we can not do right,, in short bad no respect.

Location,

No light, no electricity in the house