Reviews of Comfort Accommodation Room
Via Borgo Palazzo 108, 24125 Bergamo, Italy

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Reviewed: 27 October 2025 · Stayed in September 2025
Verified reviewEverything great
Reviewed: 4 October 2025 · Stayed in September 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe property was really clean. Each room had its own bathroom (I thought that the bathroom will be for two rooms). The room is really big and beatiful. Also the noise isolation from balcony is really good!
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewVery cozy and clean room
Nothing
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewEverything was great. Laura is a true host—perhaps I can even say the best I’ve had so far. The environment is quiet and clean, and everything is nearby. Public transportation makes it easy to get around. I can only recommend it.
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewFor my boyfriends birthday, we booked the room with the private bathroom. Everything from the check in to the room itself was perfect. It was clean, spacious and very comfortable. The bathroom feels like a luxury hotel and the balcony was very nice too. The bed is very comfy and everything is well equipped and well working. The shared kitchen is nice too. Laura is well organised and even sends you a Google Map with all her best recommendations for your stay. We could even text her on WhatsApp during the day to ask for the best spot to watch the sunset. She truly helped us to make the most of our stay! We could even leave our luggage with her for a few hours on our checkout day. THANK YOU Laura!
More of an information than a negative thing: If you stay here, be prepared to have to walk a little bit. You can always tipe in the adress beforehand to search for the route to your points of interest. However, there is a bus station right near the house so you can always use public transport around the city. We would book the same room for our next stay in Bergamo though, because we dont mind walking a bit and you don‘t find rooms like this in the city centre, that are affordable.
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe host was lovely and explained everything we need to know about Bergamo. The view from the balcony was so beautiful and we loved the room and bathroom. Great value for the money. Thank you so much!!!
A bit far from the center.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewAll
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewApartment was just like new, very clean and with fully equipped kitchen. Great location with bus stop just few meters from the apartment. Laura is a very kind and helpful host. We fully recommend this great place to stay.
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewLaura is the best host and the room was so clean!!! It's also at a very good location!!!
Reviewed: 19 September 2024 · Stayed in September 2024
Verified review"I had an amazing stay in this apartment! Everything was flawlessly clean, and the attention to detail was impeccable. The host, Laura, provided exceptional service and support throughout my stay, making me feel truly welcomed. The apartment’s location is also ideal for exploring Bergamo. I highly recommend this place to anyone visiting the city!"
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewGreat accommodation near the city center (3 km by walk less than 30 minutes by bus right in the Citta Alta). It's 10 minutes by bus to the train station and you are free to choose the Lake you fancy to visit. One hour to Milan, 1 hour to Lago di Lecco (and then to Como), 1 hour to Lago d'Iseo etc. Clean rooms, clean bathroom, comfortable bed, noise isolation of the room (the traffic from outside was almost muted) everything was just tip top :-) Special thanks to manager Laura who was very helpful and gave us great advices about traveling, tips what to visit and was very nice to talk with. If I'll visit Bergamo again, I would use the this accommodation again.
Reviewed: 3 September 2024 · Stayed in August 2024
Verified reviewEasy to find, and lots of shops around!
If you intend to cook anything then I will suggest to don’t, absolutely joke these electric stoves, for a quick tea coffee it’s ok, but not to cook.
good evening, I really struggle to understand your review. The room you booked is clearly visible from the photos and the rules even before booking. 1- since it is not a hotel with a reception there are check-in times, which are also visible at the time of booking. if you wanted different times I think there are structures that allow it, you just had to read. 2- I don't understand what you mean by the hob? Are four cooking stations / burners not enough? if you mean by the space instead it is a normal kitchen made available for two rooms. if you wanted it only for yourself even in this case there are independent solutions: apartments. what do you mean by stove?? the hob is induction.. oh well... thanks anyway for the stay laura
good evening, I really struggle to understand your review. The room you booked is clearly visible from the photos and the rules even before booking. 1- since it is not a hotel with a reception there are check-in times, which are also visibl… Show more
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewAll was perfect
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 July 2024 · Stayed in July 2024
Verified reviewThe cleanliness and the position ! It’s a couple of minutes from the train station and has a couple of restaurants next to the place!❤️
Nothing
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewIt was wonderful! Laura is so hospitable that we didn't want to leave! Very attentive and caring! We are very glad that we met such a positive and kind person! Everything is perfectly clean, everything that was needed was there, change of bed linen and towels, Laura advised interesting locations, useful tips on where it is better to eat and see in the city and outside the city.. it was an unforgettable vacation! A little advice: if you have a teenage child, it is preferable to book another room.. I will only recommend Laura to my friends in Bergamo - you will not find better!
Reviewed: 3 July 2024 · Stayed in May 2024
Verified reviewLocation close to the train station and bus stops but citta alta is far for walking and you have to use a bus. There are some places for fast food and supermarkets around. The host is very friendly.
One of the sheets had some stains on it.
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewExcellent ultra-neat apartment in a good location. Near from train station and city centre. Well equiped room with balkony. Pleasant perfectly willing to help staff.
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewMy stay at the apartment in Bergamo, Italy, was absolutely fantastic. The apartment was impeccably clean and equipped with everything I could possibly need, and even more. I was pleasantly surprised that I couldn't even use all the amenities available. What truly stood out was the incredible communication with the owner. For the first time, I experienced such professional and friendly service. The accommodation was excellent, and the valuable tips from the owner helped me make the most of my time in Bergamo. I have fond memories of this trip and would love to return. Highly recommended!
Nothing
Reviewed: 17 June 2024 · Stayed in June 2024
Verified reviewClean property, good contact with owner. Good communication to train station
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewThe apartment was stylish and clean, the host was very friendly
Reviewed: 3 May 2024 · Stayed in April 2024
Verified reviewAccommodation was really perfect - new furniture, everything cozy and stylish. We felt there like at home. Everything was in the nearness as well - great caffe house with great croissants for breakfest, amazing pizzeria Pizzi Kotto really close to apartment, market,... We really appreciate perfect approach of owner Laura - she was very helpful, kind and willing to help us in any time and with everything through Whatsapp. She prepared map of city with her recommendations for us and she gave us perfect tip for buying of 3-days ticket for all transport in Lombardia. I definitely recommend!
Nothing