Reviews of B&B Italian Guest Genova

Stayed for only one night. Very clean and nice looking accomodation. Very well located, close to the train station and the seaside. All sights in the city can be quickly visited on foot. The cleaning lady was very kind and it surprised me that breakfast was included. (maybe I missed this information)

The only negative I can tell, is that Booking.com showed 6€ city tax for our stay, but we had to pay 16€ instead… (I don't want to talk against B&B Italian Guest Genova, but I have to address this somewhere, someone stole 100€'s from my wallet, and it probably happened at the accomodation, while we were away for a couple of hours. Maybe I'm mistaken, but be careful around here)

The owner/man on charge made me feel extremely uncomfortable. The day before my arrival he took it upon himself to message me on WhatsApp and not on booking.com. At first he was asking about my arrival but then started asking which person I was in my WhatsApp profile photo so he knew. It all felt odd. When I arrived an hour early I was told I would need to pay €10 to put my bag in the luggage room....yet there wasn't a luggage room and the cleaner put my bag under a table in the kitchen area. I then went exploring for the day and he messaged again asking what time I would be back. Very inappropriate. Why would he need to know ? When I did arrive back that evening my key wouldn't work in the door so he buzzed me in. He was there alone and there were no other guests as far as I could see. He asked me to pay the €10 so I said can I pay card and he said no it was cash or transfer only. The transfer wouldn't work from my English account to his. So he asked me to go to the cash machine but I said no as it was late, dark and my phone battery was on 2%. So I said I would go in the morning . I then went to my room. He then came and knocked on my door. I felt extremely uncomfortable and couldn't settle. He gave me a receipt for the luggage - even though I hadn't paid at this point ?! I close the door and lock it. I could hear him outside the door for quite some time. I then received a message on WhatsApp. It was a read once photo message from him asking if I was interested in him and that he thinks I'm attractive . He said we could work out another way to pay the €10. I immediately packed up my things and left as quickly as I could. He then started sending me abusive messages from two different numbers calling me rascist. Please do not stay here. Especially if you are a female travelling alone !!!!!!!

Location and airco

Smell, and relatively small compared to apartments of similar price range. Also had to pay for storing my luggage for a few hours

In general the place is not bad. It's an old building that was recently renovated. Inside it's modern and clean. The cleaning lady was very nice. The shared bathroom was working out ok. The air-conditioning worked great. The beds were soft and comfortable. Linens and towels felt new. Breakfast was basic but ok.

This is an old first floor apartment that was divided into 3 rooms. There's no nose isolation. You can hear everything happening in the house. Windows open to two busy streets. You can hear some street noise even when shut. Forget about opening them though because of people smoking outside. The worst thing was the manager. First, he accused us of stealing when we took a few breakfast items like yogurt and juice from the fridge outside of breakfast time even though nothing was said or written about it. He would not leave us until we paid the inflated prices. Then they could not find the tv remote after we checked out and also accused us of stealing. Thankfully they found it without us having to return and look for it.

Comfortable bed, central position

Discounter breakfast, noise (thin walls), no cashless payments

Great location, clean, comfortable, very nice staff. I loved it

Great location, everything was nice and tidy. Breakfast was quite basic but it’s good enough for the price! Highly recommended

Great location, nice restaurants nearby.

We didn’t like the smell of the flat, it wasn't anything bad, but it wasn't anything nice to smell either...not sure if it's a product used to clean or what that is, but it was not very nice... Also, we did pay for a room with private bathroom, but we have been told to use a shared bathroom with the other 2 rooms.

perfect for a quick atay

Very welcoming and dedicated owners, Lovely breakfast and everything was so clean!!!! Clearly the owners take a lot of pride in what they do and it shows! :)