One of the appliances didn’t work- electric kettle , and a bottle of complimentary wine was left but no Corksrew

It’s very handy for all the main sights

Stayed in September 2025

A little dark - room a little small but overall we liked it. We would have liked a place to sit - like a common area that was open around the clock.

Close proximity to so many places - walkable. It was very clean and the beds were very comfortable. Modern new bathroom.

Stayed in May 2025

Amazing location! All the major attractions were within a 15 minute walk and the staff here helpful enough to point out on a map where all the attractions were! All staff were wonderful and made us feel comfortable and welcomed in Florence. They also made our stay incredibly easy by offering places to drop bags before check-in and after check-out! The room also comes with lots of complimentary items which are re-stocked daily.

Stayed in December 2024

The air conditioning. None of the 3 rooms we had worked as they should on a week with extreme heat . It made sleeping very hard .

Front desk ladies Location The rooms The shower

Stayed in August 2024

I did have a hard time looking for this place . Google map will direct you to a restaurant and it’s behind . It should indicate that somewhere

Location

Stayed in July 2024

Perfect location to explore everything in the city center. Small, comfortable room. Very quiet. Complimentary bottle of wine.

Stayed in April 2024

Too noisy

Nice and new. good location

Stayed in May 2024

Difficult to locate and once arrived had to call the after hours clerk who came in but advised I was looking for a different place. When shown the receipt and advised I used the contact number provided to call him. Phoned his boss who advised I was indeed expected and was lovely post.

Central in town

Stayed in May 2024

The service is excellent, the people who work there are very friendly and always look for ways to help you, whether with recommendations for things to see in the area or with kindness and service. Very nice facilities and location. Price-quality ratio is also very good. Super recommended.

Stayed in March 2024

Sofa bed

Stayed in April 2024

the room was clean but it smelled awful. I don't know if it was an accident the two nights we were there or if it is constantly like this

Staff very polite and helpful, location

Stayed in March 2024

Wifi struggled to connect at times, the shower wasn’t completely warm.

Location excellent, clean and comfortable. Exactly what expected.

Stayed in December 2023

The rooms were on a separate floor from the check in desk. The floor where the room was located had a door that was supposed to be locked but it never was. Since the building is multi-use (other floors have offices), it felt less secure with the unlocked door. It is not a hotel and does not have 24 hour front desk service. The breakfast is located about a 10 min walk away, so we ate at nearby restaurants on the piazza signoria.

The location was the best part. I would stay here again just for that. The rooms are clean, the showers were spacious, and the air conditioning works well. The bed was comfortable. It was not fancy but decent.

Stayed in September 2023

Walls are very thin, I could not sleep because of that - you can hear almost everything happening next room.

Great location, very welcoming staff!

Stayed in October 2023

The hotel is located in the center of the tourist attractions, making it easy to visit most of Florence's famous attractions. The restaurant downstairs is very delicious.

Stayed in October 2023

They need to replace the elevator and maybe renovate the entire the building

Great location!! Super kind staff , very clean big rooms

Stayed in July 2023

Not much

Great location. No breakfast used. Two to three star standard.

Stayed in June 2023

The toilet is okay but they could have made a bigger table for the sink so all of our toilettries can be accomodated.

Location was perfect. It was like in the heart of the city center. Restaurants, cafes and most tourist spots are near the hotel.

Stayed in April 2023

It was very noisy in the evening and early morning

Comfortable modern room, location was excellent - very close to Ponte Vecchio bridge

Stayed in June 2023

Rooms are super small.

Staff were helpful and attentive. Location is great.

Stayed in May 2023

Construction wasn’t ideal but understandable.

Excellent and very convenient location to all attractions. Check in was helpful as she explained the sites and shared sites to see. Also arranged our taxi when departing.

Stayed in April 2023

stained bed frame, cheap coffee and tea pods, small room, cleaning service kept reusing the same towels and rearranging them - making us mix them up, wind blowing trough the window, damaged kettle

Fantastic location, really great staff, nice view of the courtyard, very comfortable bed, clean room, warm room with good AC

Stayed in March 2023

Good location, clean, comfortable

Stayed in March 2023

its cleanliness

near from all the tourist spots

Stayed in March 2023