Reviews of Luminose Camere a San Martino
Via San Martino, 2A, 16131 Genova, Italy
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Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewit's all very clean
-The room is bright because there are no shutters so you inevitably wake up at 5 in the morning. -The shower is an absurd technological nightmare - No tv in the room
Dear Guest, Thank you for your feedback. I'm sorry to hear about your experience, especially since you rated our cleanliness, comfort 10/10 and appreciated the location right in front of the hospital, as you needed. Just to clarify for future guests: Electric shutters are installed in every room and can be easily closed with a button near the window. The modern shower offers different functions, and I am always available to assist if needed. All guests actually love it :) A TV is available and can be moved into the room upon request. I'm always happy to accommodate any guest's needs — as many previous reviews confirm. Clear communication is key, and unfortunately, this could have helped during your stay. A 2.0/10 score does not reflect at all the quality we work hard to provide, but I sincerely wish you the best for your future travels. Kind regards, Luminose Camere a San Martino
Dear Guest, Thank you for your feedback. I'm sorry to hear about your experience, especially since you rated our cleanliness, comfort 10/10 and appreciated the location right in front of the hospital, as you needed. Just to clarify for fu… Show more
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewEvery thing was great !!!
Parking was on the street and not really available most of the time. Free but if you can find it.