Lots of stairs to climb. Specially during check-in and check-out with the luggage. No elevator.

Nice and clean property. Right in the center of historic downtown. We walked from the railway station to the property. Within walking distance to all the key attractions. Even though in the heart of activities, room was quiet when you close the windows which had three layers to keep the noise out.

Stayed in October 2025

The continental breakfast was a bit average for most guests, but we don't have big fry ups, so it was fine for us. Took it as the continental experience.

Perfect location with so many restaurants and souvenir options on your doorstep. The Suite we stayed in felt decadent and quirky at the same time. The bodywash in the shower smelt lovely, and I used it every day instead of my own. Guesthouse was easy to find on arrival, check in/check out a seemless process. Tea and coffee facilities and mini bar with cold drink options (payable on check out). There's a little supermarket just up the road to buy fresh milk for your room. Staff were very pleasant.

Stayed in October 2025

only that I had to leave, would have stayed there for much longer

I had an absolutely wonderful stay at N4U Guest House. The location is unbeatable—right in the heart of the city, making it incredibly convenient to explore all the main attractions on foot. Despite being so central, the soundproof windows ensured a peaceful and quiet night’s sleep, which was a huge plus. The building itself is beautiful, full of character and charm, and the rooms (third floor, but no lift) are just as lovely—elegantly decorated, spotlessly clean, and with a fresh, pleasant scent that made the whole place feel so welcoming. The attention to detail in the decor really adds to the overall experience. Check-in was a breeze, even outside of regular hours, thanks to their easy and efficient system. The host was warm, friendly, and very helpful. Breakfast is available and while it’s simple, it’s fresh and tasty—just what you need to start the day. Honestly, I can’t fault this place at all. It exceeded my expectations in every way, and I would absolutely recommend it to anyone visiting the area. I’ll definitely be back!

Stayed in October 2025

This hotel did not disappoint. Staff was professional and courteous. The room was a shown in the images and it was clean, by far the most amazing thing about this guesthouse is its location! A stone throw from the basilica and in the midst of all the restaurants and wine windows. Definitely will recommend to anyone that asks.

Stayed in October 2025

Great Location. Very clean. Good breakfast

Stayed in October 2025

Nothing it was great!

The location was ideal for all areas of Florence and travel in and out. We also loved the lady at breakfast each day. She was fabulous!!!

Stayed in September 2025

We had a wonderful stay here! The location is fantastic—close to everything yet quiet and relaxing. The rooms are spacious, very clean, and beautifully designed with high ceilings that give them a charming, authentic feel. Breakfast was delicious and a great way to start the day. The host was very friendly and welcoming, making us feel right at home. Overall, a great experience—I would definitely recommend staying here!

Stayed in September 2025

It was on the 2nd floor. (3 flights of stairs)

The room was nice and comfy. Easy to get to and find. It was in a great location. It was very clean. Breakfast was nice.

Stayed in September 2025

Everything was perfect

Perfectly located by the Duomo the rooms give you a wonderful base to see the sights of Florence, the breakfast is very good and the staff are so welcoming. The rooms are spacious and have lovely ambience, because you are so close to everything you can come back to the apartment to freshen up before heading out for the evening. I highly recommend the apartment and would definitely stay again, it truly made our stay memorable.

Stayed in September 2025

The property is located on the 3rd floor and there are considerable stairs to the property (no lift).

The location was excellent, and breakfast was lovely.

Stayed in September 2025

Lots and lots of steps so this could be an issue for some. We heard the bin men around midnight each night on the street but after that it was fairly quiet. I’m coeliac and although there were rice cakes and muffins at brekkie it would have been lovely to have some gf bread to toast.

Excellent location, really comfy spacious room, super clean, nice shower & useful mini fridge.

Stayed in September 2025

Up four to five flights of stairs and no lift. Pillows are hard and flat.

Loved the room and staff were fantastic.

Stayed in September 2025

Location was good, centrally located

Stayed in September 2025

Many stairs but no lift so pack light!

Beautiful grand building with very comfortable accommodation. Excellent location making it easy to explore the main sites, enjoy the best restaurants and shopping

Stayed in September 2025

The place was spotless and smelled amazing from the moment I walked in. Everything felt fresh, comfortable, and well cared for. The staff were so friendly and welcoming, which made the whole stay even better. I truly enjoyed my time here and would happily return. Highly recommend it!

Stayed in August 2025

If not very mobile , there are a lot of steps. No creamers for coffee.

Great location, lovely building. Clean. Friendly staff

Stayed in August 2025

Central and charming. Pleasant host.

Stayed in July 2025

We liked it all. Me and my mum were on a bit of a tour of Italy and this was by far our best accomodation.

Stayed in July 2025

There was nothing that I can think off.

It is super clean, soft linnen, and the best location to move out in the morning, come back when it is too hot outside and then go again around 18h00 to explore Firenze and go for a late dinner. Currently it is only dark after 21h00 so you eat late. This is the second time I stayed here and will go back again. I preferred the New York room I stayed in before but the twin room was more affordable and perfect for what you need. The stairs was good exercise and nothing to complain about. I am not all that fit but I managed well. The breakfast was lovely, a special cappuccino, freshly squeezed orange juice, more than enough. When I mentioned that I loved the Pistachio croissants I had there before, they were so kind to save some for me every day, thank you to the kind people running N4Y.

Stayed in July 2025

It wasn’t a problem for us, but there were many flights of stairs and no lift, which would be tricky if you have poor mobility issues.

Stayed in July 2025

Awesome refreshing stay that was in the middle of everything. Host was quick to answer all questions and even stored our bags when we showed up early so we can site see without them.

Stayed in July 2025

No elevator so be ready to climb up the stairs with your luggage. Also, there was a bad oily smell that came up from the hardwood floor painting. We asked the manager about it right when we arrived but he said it is what it is and he couldn’t help with a fan or ventilation.

Location is amazing! Close to all the important and interesting sites in Florence in a short walking distance. Room was clean, staff were friendly and organized. The bed was comfortable, the place was secure.

Stayed in July 2025

The check-in machine malfunction occurred when we arrived but the host was very responsive and did his best to solve it. You need to climb a bit of the stairs to reach the hotel indeed but it’s worth it to live in an ancient building and good hotel like this.

All the staff are very friendly and professional, the housekeeper and the cleaner are both very nice and always trying to help. The breakfast was delicious and the room was beautiful and clean. The location is also superb, in the middle of everywhere. Good view from the window.

Stayed in July 2025

Due to the age and construction of the building, there isn’t a lift, so we had to carry our heavy bags up 5 flights of stairs on a very hot day. If we return again, we will pack lighter. Whilst it is lovely, it is not suitable or accessible for the elderly or disabled

An absolutely stunning building. Exceptionally clean, clean comfortable bed with crisp white cotton sheets and a beautiful bathroom. Raffaele contacted me well in advance to give check in instructions and was there to greet us on arrival. A very lovely, helpful man. A very nice breakfast, continental, help yourself, assisted by a helpful lady serving coffee and tea

Stayed in July 2025