Reviews of Prestige Suite Room - Just 30 Seconds Walk to Bernina Express
Via Pedrotti, 4 2, 23037 Tirano, Italy

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Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewReviewed: 21 October 2025 · Stayed in October 2025
Verified reviewDistance to Bernina station
The address is not easy to find. Even Local taxi driver was having difficulties finding it. We had to contact the person in charge for this Apartment (apparently) via Text and Voice call to gain entry. Finally once we gained entry to the building, I had to wait outside in front of the room waiting for the room to be cleaned. The room smells unpleasant, not fresh, like someone after using the toilet, disgusting. I can’t stand this condition. I left the room, taking all my luggage and belongings finding another accommodation. It is absolutely disappointing, a waste of money, expensive lesson learned. Be mindful if you are being contacted by the accommodation party insisting to Check in via Online prior to your arrival.. something is fishy…No body from the accommodation party will attend and directly host you.
I’m sorry to hear about your experience, although the issues you mentioned were due to an incorrect use of the information already available on the booking platform, where both the check-in instructions and the address were clearly provided. It is also very important to note that no guest can enter the property before completing the check-in process. You also arrived quite early, during the final stage of cleaning, which is why the room wasn’t ready yet. I always do my best to provide clear communication and a comfortable stay for all my guests. Maurizio
I’m sorry to hear about your experience, although the issues you mentioned were due to an incorrect use of the information already available on the booking platform, where both the check-in instructions and the address were clearly provided… Show more
Reviewed: 17 October 2025 · Stayed in October 2025
Verified reviewLocation was excellent for accessing the station and the Bernina Express. Very good instructions and communication from the host. Tea and coffee making facilities. Clean and modern.
Nothing to dislike really.
Reviewed: 14 October 2025 · Stayed in October 2025
Verified reviewA cozy and nice location near the Bernina Express station. Very clean and well positioned near the restaurants and cafes!
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Reviewed: 13 October 2025 · Stayed in October 2025
Verified reviewThe room was very clean and had everything we need. It was located in the citt center. We strongly recommend to everyone. Thank you very much for the hospitality
Reviewed: 12 October 2025 · Stayed in October 2025
Verified reviewLocation. Very close to railway station.
Rather expensive for what you get. Room is however nice and clean.
Reviewed: 3 October 2025 · Stayed in October 2025
Verified reviewPerfect location near train station, newly remodeled room, comfortable bed, great communication and easy self check-in!! Highly recommend.
Reviewed: 29 September 2025 · Stayed in September 2025
Verified reviewReviewed: 28 September 2025 · Stayed in September 2025
Verified reviewReviewed: 27 September 2025 · Stayed in September 2025
Verified reviewReviewed: 27 September 2025 · Stayed in September 2025
Verified reviewVery nice room. Clean, modern. Comfortable bed and pillows. Main location next to Bernina Express.
Reviewed: 22 September 2025 · Stayed in September 2025
Verified reviewReviewed: 21 September 2025 · Stayed in September 2025
Verified reviewThe location was perfect for an overnight stay.
Reviewed: 13 September 2025 · Stayed in September 2025
Verified reviewWe loved our stay here. It was 2 min walk in front of station. There were great restaurants around the properties. Apartment and checkin was smooth. Host Maurizio was very helpful.
Reviewed: 11 September 2025 · Stayed in September 2025
Verified reviewReviewed: 7 September 2025 · Stayed in September 2025
Verified reviewGreat location to train station. Host very gracious with clear instructions. Very modern and roomy with comfy bed, linens, quiet HVAC, and balcony.
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewGood communication with the host and online check-in. Made use of the washing machine in the communal lobby though unable to find an airer, however there plenty of wooden strong coat hangers to use. Would stay here again. Thanks
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewMaybe a small fridge ?
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewI’m the type of traveler who has stayed in all kinds of accommodations, including well-known international hotel chains and 5-star properties. This place truly exceeded my expectations. The room was very clean and modern, with high-quality bathroom amenities. The location is excellent – just a short walk from the train station, with shops and restaurants right nearby. Parking is available in front of the property (street parking, free after 6:30 PM), which was very convenient. Overall, this accommodation was much better than expected in terms of comfort, cleanliness, and location. A great choice and definitely worth recommending.
As others have mentioned, adding a small table and chair on the balcony would make the experience even nicer.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation and modern interior and cleanliness
nothing
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewIt was fabulous. The owner had thought of everything. They had a multiple charger point which was life-saving for a traveler from a different continent. Had all the amenities like a 5 star hotel room and a washing machine. It was extremely clean. It was all and more I could ask for. Just 30 second walk form the train station.
Nothing
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewAt the center, close to the train station.
Nothing
Reviewed: 29 July 2025 · Stayed in July 2025
Verified review