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  5. Reviews of Relais Twelve B&B

Reviews of Relais Twelve B&B

Via Faenza 12 Nero, San Lorenzo, 50123 Florence, Italy

#373 of 719 B&Bs and Inns in Florence

Guests' Choice

Review score

Based on 157 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 28 October 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Great location. Less than a 10 minute walk from the train station. Plenty of reasonable priced restaurants nearby. Our host Katy was fantastic in helping us out.

    Stayed in October 2025

  • Reviewed: 15 October 2025

    9.0
    Great place to stay for a few days in stunning Florence
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Cafe for breakfast was adequate. The guy who served us was unfriendly and impatient. Although we were at the front of the queue he ignored us for a long time to serve locals instead. We didn’t feel welcome so we found breakfast elsewhere for the rest of our stay. Thankfully we hadn’t paid for this in advance. It seemed that if you wanted to order something other than a pastry and coffee it was inconvenient. A shame as it was our only negative experience in Florence, everything else was fantastic!

    Clean, comfortable, peaceful room. Great location. Easy walk to station and all the main sites. Friendly and very helpful staff.

    Stayed in October 2025

  • Reviewed: 13 October 2025

    10
    Wonderful stay, we would highly recommend. Great location.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    We loved everything

    Location is great easy to get around, rooms were wonderful and clean.

    Stayed in September 2025

  • Reviewed: 12 October 2025

    8.0
    Good for a short stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was quite hot in the room and air conditioner didn’t work.

    Very central location, walking distance to all main places, a lot of good places to eat near by. The breakfast was amazing, one of the bests in Italy.

    Stayed in September 2025

  • Reviewed: 6 October 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    As previously mentioned in another review, poor lighting on the stairwell

    Nice spacious room. Good location for the sites of Florence. Coffee and water machines in reception area were very much appreciated

    Stayed in October 2025

  • Reviewed: 21 September 2025

    9.0
    Location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location and comfort

    Stayed in September 2025

  • Reviewed: 20 September 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Main street below the room was loud in the afternoon, no fault of the property.

    The location was in the middle of the city. Very short walk from all the local attractions. The room was large, clean and comfortable. The air conditioning was good.

    Stayed in September 2025

  • Reviewed: 13 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights

    Martina got the faulty light bulb changed in the landing after two days but it was still dark on the stairs to the first floor apartment, behind the lift shaft. The light outside the apartment door only comes on when you have reached it after climbing the stairs in the dark.

    The location is very central for walking to all the tourist attractions. Great housekeeping and cleanliness.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    8.0
    Had a fantastic time. Great location
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Stayed in August 2025

  • Reviewed: 27 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location so close to Duomo and great value for money

    Stayed in August 2025

  • Reviewed: 2 August 2025

    10
    Florence is a busy but beautiful city with amazing views
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We were given breakfast snacks which was a nice addition. We were greeted, advised how to access the doors to the accommodation and given a map and shown the best sites around in Florence. The room was a nice size with a comfortable bed and good size bathroom.

    Stayed in July 2025

  • Reviewed: 23 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely room

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    We booked because of excellent reviews and we were not disappointed - Grazie!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The location was excellent, walking distance to the tram & bus station and only 5 minutes from the centre of town. Our room was very quiet with no external noise or noise from other guests. There were many restaurants and supermarkets within minutes walk. The staff were absolutely amazing and so accommodating, especially when we asked if we could check out a little later. We loved the size of the suite with the guest coffee machine and cold water just outside the door in reception.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    8.0
    A really Gorgeous & Central Gem
    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night

    Our aircon did not work and it was really hot, so we needed it. The bed can be a little more comfy. They can do up the balcony to be a little more trendy and accommodating, for now, it is just an outside, now worth using as a patio. A communal bathroom & microwave would be an added bonus for when you have checked out & want to freshen up for airport...We did not have breakfast, so not sure how that would be...

    Place is central to everything, especially Santa Maria Novella, which is a plus in a place where you walk endlessly with luggage. Place is super clean. Check in staff super friendly and accommodating. You get to store your luggage all day until train or airport time. Water & loo are scarce in Italy, you have to buy to use the loo or buy water to get any, even in restaurants, so here, they have a water dispenser, which is a huge plus in the scotching heat. The rooms are done up and beautiful, we were given endless tea and coffee supplies. We also received welcome baskets with goodies like croissants, biscuits for tea and cake. We also received bath soaps, shower gels & shampoo, which other places actually do not give. Really loved it!!!

    Stayed in July 2025

  • Reviewed: 8 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location and very beautiful room!

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location!

    Stayed in July 2025

  • Reviewed: 12 May 2025

    9.0
    Great location and lovely room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, on a road with lots of lovely restaurants and not as busy as the main areas. The room was lovely and clean, perfect for being in the city. Martina who checked us in gave us great recommendations. I wouldn’t say it is a b&b. It is an apartment with 5 rooms in total, there isn’t a reception etc and no breakfast, it is just rooms, which we were happy with, but some others may prefer booking a hotel. There are contact details in case you did need to get hold of someone though :)

    Stayed in May 2025

  • Reviewed: 4 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Street noise very loud, even at night. Bring earplugs!

    Good price and location, close to train station and sights.

    Stayed in April 2025

  • Reviewed: 17 December 2024

    10
    Wonderful stay and excellent location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Location: Like 10 min walk from the train station and touristic attractions. communication: someone from the B&B was in touch with us the night before, we agreed on the arrival time and again reconfirmed during the arrival day. Rooms are very clean, nicely decorated. Bed is comfy Double glass windows work perfectly, once you open them, you hear all the noise from the street. lots of restaurants, bars and supermarkets in the street. We were able to leave the bags for storage which was handy on departure day.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Be careful when booking a room, the window looks out into the courtyard, there is no sunlight and no possibility to ventilate.

    Near train and near center - this is very comfortable.

    Stayed in November 2024

  • Reviewed: 3 October 2024

    10
    Excellent rooms and location too.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location. Walkable from city centre, train station and metro stop too.

    Stayed in October 2024

  • Reviewed: 26 September 2024

    8.0
    Excellent location great value
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The shower had a large rainwater head but there was no hand held sprayer because it must have broke and was closed with a cap. It was hard to shower without getting your hair wet even with the free shower cap.

    The location was great,close to all attractions. The bed was comfortable. The hosts were very nice.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Spacious room and bathroom. Clean and perfect location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was perfect. 15 min walk from train station and then perfect to wander around Florence. Really close to the historic centre. On a Lively street with selection bars restaurants. Coffee and water available in reception area. Snacks in the room

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was great for walking to restaurants and attractions! Room was also cute.

    Stayed in September 2024

Showing 1 – 25

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