All was good except inside of kettle was dirty

Convenient location, very helpful host. Accommodated an early check in time for us. Complimentary breakfast

Stayed in October 2025

Not sure if the staff was trying to cover up a smell or simply make the space feel more pleasant, but we were greeted by a very strong scent when we walked in. It took a while to air out and was a bit uncomfortable. My suggestion would be to use less fragrance, as some guests might be sensitive to strong scents.

The location was very good. It was centrally located and a walking distance to main attractions. Easy to find and check in. The place was clean and the bed was comfortable. It was plenty of room to move around.

Stayed in October 2025

Location was good. Beds were comfortable and everything was dry clean

Stayed in September 2025

Very noisy , busy street until 1am

Lovely place , nice host , helpfull

Stayed in September 2025

I prefer if is a check in desk and talk to someone face to face.

Was easy to book, easy to find and enter the propriety

Stayed in September 2025

On the listing it says there is breakfast available. This wasn't clear and we were told we could add it for 10eu per person by the host on arrival. We decided to just go out and find a cafe nearby which worked out cheaper.

Great central location five minutes walk from the train station and the cathedral. Great restaurants and cafes nearby. Wonderful old building with beautiful features. Our room had a mezzanine with sofa bed upstairs for the children. Very clean and lovely bathroom with new shower. Host very helpful.

Stayed in August 2025

Extremely dated. Furniture filthy with stains all over. I asked about luggage storage and was told it was provided. Then I was told to leave my luggage in the common hallway--not secure. Bathroom was tiny. Large step up to use the toilet.

Room was large with upstairs loft. Fridge, coffee maker & microwave. Our teen loved having her own area upstairs. Getting into the property was explained well. Great location.

Stayed in June 2025

N/A

Lovely place

Stayed in July 2025

Slightly strange decor and dated.

Great location and good value.

Stayed in June 2025

Air conditioning ( not cool enough) so difficult to sleep at night, no tea cups only small plastic ones, cracked wash basin needs replacing, toilet seats needs replacing. Upstairs area not safe, warning notice not to use.

Location, clean.secuity.

Stayed in June 2025

Close to the train station and attractions, great steakhouse just across the road, supermarket next door.

Stayed in June 2025

Room is quite dated & doesn't live up to the photos. No cooking utensils apart from 2 teaspoons!

Location is fantastic, in between the railway station & all the main attractions in Florence. Great restaurants very close, supermarket directly underneath..

Stayed in May 2025

Majority of the photos taken are of the communal hall area not the room. Actual room quite grubby and overall not high standard. Bed very uncomfortable and loud during morning as construction work ongoing from a very early time. If anything taller than 5’7 you will struggle with the shower as ridiculously small and short. No information received for self-check in until around 1 hour before arrival after pushing several times. All self check in so no human presence at all, was simple and easy to find though.

Perfect location to be central and very close to train station. Communal area lovely and feels safe.

Stayed in May 2025

The only thing that wasn’t nice was the shower water would run hot and cold, so during one shower it would start hot, then go ice cold, then go hot again, do the heat was inconsistent.

It’s very large, basically more like an entire flat than just a hotel room.

Stayed in May 2025

There are building works nearby at the moment (May 2025). Some of the mornings they started at 6am. Apartment has kitchen facilities: kettle, coffee pod machine and microwave but just be aware they only supply plastic knife and forks and cardboard beakers. It would have been nice to have a few proper cups, a couple of plates and proper cutlery.

Very close to city centre and station. Decor. It did feel like we were staying in an old palace Staff was very helpful. Providing us with an extra sheet ( duvet was too warm) and pillows.

Stayed in May 2025

The wifi signal was not very good, and the mobile signal was not very good in Florence, which made things worse.😭

Very good location, the room is old but comfortable

Stayed in April 2025

The location was fantastic- lovely and clean . Thanks xx

Stayed in April 2025

Negatives: A little difficult to locate at first. Bed mattress was too soft, we kind of sunk into the bed.

Positives: Conveniently located close to the station and the main attractions in Florence. Room was clean and equipped with necessities. Bottled water provided.

Stayed in October 2024

It’s excellent location and the lift

Stayed in September 2024

WiFi was po

The location is excellent, super easy check in

Stayed in September 2024

The wifi didn’t work.

The location is perfect!

Stayed in September 2024

Unfortunately lots of street noise from construction site next door very early in the morning. Can’t be helped

Very spacious room and extremely helpful service. The rooms were older style Italian, very charming

Stayed in September 2024

There is no human interaction, it felt like a big brother house which i found unsettling. At checkin you get a whatsapp message with instructions on how to access the building and then the room, which is all remote access through codes for building and then room door. There is no on site reception should you have issues, you need to call. You also have to send copies of your id documents over whatsapp to complete checkin, which given sensitivity of personal information on a passport or drivers licence, made me uncomfortable as you dont know who is on other end of the whatsapp and exactly what they do with your document after you send it. All other hotels asked to see our ID documents at check in but none took copies! It was fine for 1 night as i was travelling with my boyfriend, but i wouldnt have felt safe/comfortable if i was travelling alone

The building is very cool, a lot of character and history. The room was very unique with mezzanine area and the kitchen was stored away in built in cupboards. The location is great, easy to get to station but also to the centre of town, nice and quiet at night

Stayed in September 2024

- For smokers, it might be a bit inconvenient as the only option is to go out onto the street, but this is absolutely fine and respected. There is no balcony, terrace, or sitting place by the entrance, but it was not a big problem! A benefit is that you can watch the street life while smoking! -The price is comparatively high, but it’s the heart of Florence, and the experience of staying in the historical palazzo is well worth it! - The residence has no private parking, but they easily arrange it for you with the near by Garage for the discount fee!

Special place in a historical palazzo in the heart of Florence, where you can feel the centuries-long stories of its former owners! The apartment is comfortable and spacious, featuring some antique design and details (like the antic mosaic floor and the tapestry) that add to the charm. We stayed in a two-room apartment, and each room had an additional mezzanine with cozy sitting spaces accessible by a staircase. The selling is around 5 m high! The old-style, big windows in both rooms faced the inner garden, so it was quiet and peaceful. The small, hidden kitchen was equipped with a coffee machine, microwave, and kettle, making it easy to prepare simple meals. This former “noble floor” residence has been converted into several apartments, maintaining its historical character while providing modern amenities. The historical background of the building is fascinating, once belonging to famous Florentine families and well known Italian personalities (but not the Medici). There is a small but well-stocked supermarket conveniently located next door. The location is absolutely SUPERB! You are in the very heart of Florence, with lovely restaurants offering amazing local food just 2-5 minutes away and 5-8 min away from the Duomo di Firenze! - Very easy check in per What‘s up! Fast and reliable support from the staff also per What’s up, like arrangement of a parking place, advices of the restaurants etc!

Stayed in May 2024