9,0

Commentaires sur l'établissement Room with a garden

14 Via Privata Ottaviano Vimercati, Bicocca - Zara, 20126 Milan, Italie

  • Anonyme

    Commentaire envoyé le 13 juillet 2025 · Séjour effectué en Juillet 2025

    Commentaire authentique

    Je n’ai pas séjourné car le propriétaire de l’appartement occupait la maison , ce qui n’a pas été signalé quand je fesait la réservation.

    Réponse de l'établissement :

    This customer, after I tried to reach him in many ways, presented himself at 10am. Even though check in was allowed from 2 pm I was happy to welcome him. He was very disappointed: he said he did a mistake because he was intended to book an hotel, and staying in an apartament was impossible to him. For a 3 day booking he had no luggage. I invited him to contact booking and I told him the room was available for the entire reservation. He didn't check in, he barely saw the room, he stayed maybe 2 minutes. I didn't notice booking of that because there is no option like this, the customer did present himself but left. And now I see this incredible ranking for the services he didn't use! Please remove this review, it is very offensive. Best, Giovanni Flore

    This customer, after I tried to reach him in many ways, presented himself at 10am. Even though check in was allowed from 2 pm I was happy to welcome him. He was very disappointed: he said he did a mistake because he was intended to book an … Voir plus

    Room with a garden
    14 juillet 2025
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