The ease of access and communication beforehand. Location was really perfect for our stay.

Stayed in September 2025

The booking.com says; check-in @14:30. It was 15:00

Very convenient. Perfect location.

Stayed in October 2025

Nothing

The room was comfortable and nicely furnished! It was nice to be able to make coffee in the morning before walking to the corner cafe for the included breakfast which was fabulous.

Stayed in October 2025

Bathroom needs to be refreshed and water pressure is not good for washing hair.

Location was perfect to access tourist attractions.

Stayed in September 2025

If I had to find something to camp about I guess I wish there was one more pillow for the bed.

We stayed in room 3. The terrace alone makes this worth the stay. The location is perfect, everything you want is close by without being in the middle of all the noise. And it's spacious, the bathroom is on the opposite side of the apartment with a living room in between. The AC is strong and works great. David is literally around the corner. Don't pass this place up.

Stayed in September 2025

It was advertised as wifi included and it was crucial for us to use ipad & laptop, which was part of the reasons we booked here but did not work in the room at all.

The room was clean, good size for two. Location was good, close to Galleria dell’Accademia di Firenze, lots of restaurants & bars around not too far from the center.

Stayed in June 2025

The Air conditioner was not working properly.

The location was very good. A few steps From the tram stop and the bus stops. We stayed three nights and for a couple it was enough. Our apartment was on 4th floor but the lift worked perfectly. The bathroom and kitchen were big and there was someone who cleaned our room everyday. Very centrally located. I would recommend to stay here.

Stayed in May 2025

Location

Stayed in April 2025

Excellent location of the hotel. The room is equipped with everything you need - a large, nice bed, a cozy kitchen where you can cook yourself, daily room cleaning. The process is slightly complicated by the fact that you need to contact the owner by phone to get instructions. But we already had Italian sims, so everything went great! Thanks!

Stayed in February 2025

Superb location. Very clear instructions how to get to the room. Very quet at night time - no city noises etc.

Stayed in October 2024

Location

Stayed in September 2024

We had an issue that the front door lock was not working, and the host did nothing to help us. Luckily, after we waited for a bit someone came out from inside the building. The lock was fixed later that day.

It’s absolutely fantastic! Very well equipped, spacious, modern. Good location close to everything.

Stayed in September 2024

Very nice location and view

Stayed in June 2024

We had to wait to check in as the room wasn’t ready yet we mis understood the message we received saying come back after 2 .. arrived at 2 the lady said not till 230 we sat in the little lobby area and didn’t get into the room till just on 3pm. We had a massive day travelling and really just wanted to lay down so that caused us some frustration but other than that it was great.

Beautiful room Great location Easy to get to

Stayed in May 2024

It would be better to add a shelve in bathroom. There's limited place to put clothes and shower gel and etc.

It's like staying at home. Cozzy and comfortable.

Stayed in May 2024

Great location, great staff.

Stayed in January 2024

Kitchen needed some small cereal bowls.

Great location.

Stayed in September 2023

the entrance hall and the lift, both shabby and I have a problem as the hot water ran out before I could finish my shower

the room

Stayed in October 2023

The hot water is a bit tricky

The location is great!

Stayed in October 2023

Shower took 10 minutes to get warm, power socket in bathroom was dangerous, didn't receive any check in instructions so had to call to get details.

Great location, comfortable bed, good air conditioning

Stayed in June 2025

The superior studio was NOT a superior studio. It was on the 4th floor with a very unreliable lift. There was nobody to greet us and we had to message a couple of times in order to access the building and then the property. The room was large but very basic. The sliding door to the bathroom was in a dangerous state as the runner was coming away from the wall. When we notified the owner before we unpacked as I wanted to change rooms, they assured us it was safe and that someone would be there tomorrow to fix it. They did NOT turn up. It did not close completely and we had to be careful not to make it worse with every use. There were some stairs leading up to a mezzanine but there was nothing up there apart from some hangers for clothes. This was the only place to hang clothes (we did use the hangers and hang them off the stair rail as it was the only way. There was no iron and when we requested one it was damaged and unusable. There was a shelf next to the kitchen the that had also come away from the wall. The left hand door of the shower was also damaged and took some closing. The runner at the bottom did not slide along the groove and was difficult to close. The hot water took forever to run through the taps and shower. To have a shower you had to wait at least 5 mins for the water to be warm and then piping hot. I spoke with the owner who argued with me that the sliding door had been made and claimed to be safe by their handyman. All I got was excuses and given no other option than to stay at the property. This is by far the worst experience I have had with Booking.com and I would advise anyone booking a stay here to check if you are being given this room, Studio No1. If so decline it and request another or stay somewhere else for your own safety and peace of mind. The road outside is currently undergoing major roadworks so do not expect to get much sleep as they work through the night also.. Unfortunately this platform does not allow you to upload videos..

The location was pretty good and the bed was comfortable.

Stayed in May 2024

We were aspecting a terrace but the terrace is only for room 3 and not for room 2 or 1. The owner should make it clear for costumers without doubt. Anyway was warm and clean. The elevator in the night doesn’t work so to get up on the 4th floor was challenging :) this should be inform for costumers especially the oldest ones..

Was ok

Stayed in January 2024

There are no comments available for this review

Stayed in June 2025

There are no comments available for this review

Stayed in May 2025