Reviews of San Cosmo Suite
Piazzetta Barisone nr 1 interno 2, 16128 Genova, Italy
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Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewClean, roomy, comfortable. All amenities included.
Unable to get into the room because the key pad’s batteries were dead. It took 30 minutes of trying to reach host to get it worked out.
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewI had a wonderful stay at this hotel in Genoa. The location is excellent — perfect for exploring the heart of the city, with major attractions, restaurants, and shops just a short walk away. The staff was very responsive and helpful throughout my stay. The room and common areas were exceptionally clean and well maintained. Overall, a great choice for anyone looking to enjoy Genoa in comfort and convenience.
Reviewed: 10 May 2025 · Stayed in May 2025
Verified reviewIt was very clean, bathroom on the second floor, there are towels and a hair dryer. I had an early flight and the owners allowed me to check in 3 hours early, thank you very much.
it's noisy outside in the evening, and almost every evening one of the neighbors or ill-wishers loudly knocked on the door shouting something in Italian, it was creepy, take earplugs
Thank you very much for your detailed feedback and kind words. We are truly happy to hear that you appreciated the cleanliness of the apartment, the availability of towels and a hair dryer, and that the early check-in helped make your stay more comfortable. It was our pleasure to accommodate your needs! We are, however, very sorry to hear about the noise disturbance you experienced. Unfortunately, as the property is located in a lively area, occasional street noise is beyond our control. We understand how this may have been unsettling, and we will certainly report the situation to the building management to help prevent such behavior in the future. Thank you again for staying with us, and we hope to welcome you back for a more peaceful experience next time.
Thank you very much for your detailed feedback and kind words. We are truly happy to hear that you appreciated the cleanliness of the apartment, the availability of towels and a hair dryer, and that the early check-in helped make your stay … Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewThe room was fine, it had great size and distribution. The bathroom was huge and very pretty, but it was located on a second floor, which didn’t represent a problem for us but the listing didn’t stated it. The listing also didn’t mention that the building is in a VERY crowded street with a pub next to it, which made resting extremely difficult since there was people screaming right in front of the room window until 2am every night.
Thank you for sharing your detailed feedback. We’re happy to hear that you appreciated the spaciousness and layout of the room, as well as the large and beautiful bathroom. Regarding the bathroom location, we would like to kindly point out that the staircase inside the room is clearly visible in the photos provided in the listing. However, we will review the description to make this aspect even clearer for future guests. As for the location, our property is situated in one of the most vibrant and historic areas of the city, which offers a lively atmosphere but can sometimes result in street noise, especially during weekends. We understand how this might have affected your rest, and we sincerely regret any inconvenience it caused. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more relaxing experience.
Thank you for sharing your detailed feedback. We’re happy to hear that you appreciated the spaciousness and layout of the room, as well as the large and beautiful bathroom. Regarding the bathroom location, we would like to kindly point out… Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewThe location of the property
Bed sheets were not clean and fresh. Bathroom shower was old and not clean
Thank you for your feedback. We are truly sorry for the inconvenience you experienced regarding the cleanliness of the bed sheets and the bathroom. Please accept our sincerest apologies. However, we would like to kindly mention that we did not receive any communication from you during your stay regarding these issues. If we had been informed, we would have done our best to resolve the situation immediately and ensure your comfort. We must also express that we are quite surprised by the low rating you left. Such reviews have a significant negative impact on our small business, especially when we are not given the opportunity to address and resolve any concerns during your stay. Thank you again for your feedback, and we hope you will reconsider your evaluation based on the overall experience.
Thank you for your feedback. We are truly sorry for the inconvenience you experienced regarding the cleanliness of the bed sheets and the bathroom. Please accept our sincerest apologies. However, we would like to kindly mention that we did… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewGood location. Private bathroom. Cleanliness.
Using the stove in the kitchen was not allowed.
Thank you for taking the time to share your feedback. We’re happy to hear that you appreciated the good location, the private bathroom, and the cleanliness of our property. We’d also like to kindly clarify that the use of the stove is not included when booking a private room, and this information is clearly specified in our listing. We always do our best to make this clear in advance to avoid any inconvenience. Thank you again for your stay, and we hope to welcome you back in the future!🙂🙏🏼
Thank you for taking the time to share your feedback. We’re happy to hear that you appreciated the good location, the private bathroom, and the cleanliness of our property. We’d also like to kindly clarify that the use of the stove is not … Show more
Reviewed: 8 February 2025 · Stayed in December 2024
Verified reviewVery clean room located in the heart of Genoa. Easy check in process with clear instructions. The bed was comfortable and the rest of the amenities were good.
I visited in winter, and the room does get cold. An extra blanket would be nice.
Thank you very much for your kind review! We’re delighted to hear that you enjoyed the cleanliness of the room, the central location, and the smooth check-in process. It’s also great to know that you found the bed comfortable and the amenities satisfactory. We appreciate your feedback regarding the temperature during the winter. We will make sure to provide extra blankets to ensure our guests have a warmer and more comfortable stay in colder months. Thank you again for staying with us, and we hope to welcome you back soon!
Thank you very much for your kind review! We’re delighted to hear that you enjoyed the cleanliness of the room, the central location, and the smooth check-in process. It’s also great to know that you found the bed comfortable and the amenit… Show more
Reviewed: 24 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewReviewed: 5 October 2024 · Stayed in October 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewA great specious room in the center of the city.
Unfortunately the Wi-Fi is not working at all..that was a big upsetting point for me. I think that should be communicated before you book an apartment. Mobile Internet is not really working there either..
Reviewed: 13 July 2024 · Stayed in July 2024
Verified reviewLocation, high ceiling, lighting
AC leaks water and its filters were not clean, the problematic door
Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewI really liked the location, very close to the conference hall. The shower was also very very nice, with good water pressure.
The Internet was very poor. I came for work and it barely connected most of the time, although they did say they will try to fix it...
Reviewed: 17 November 2023 · Stayed in September 2023
Verified reviewReviewed: 21 September 2023 · Stayed in September 2023
Verified reviewElsa was a fantastic host who provided plenty of information on how to find the property before hand. When we arrived she was able to answer any question we had about the area and provided us with some places to eat as well. Room was great, comfy bed, good aircon and a lovely and spotless bathroom.
Dear, I want to sincerely thank you for taking the time to share your experience regarding your stay at our property. We are extremely delighted to know that you had an enjoyable stay and that you appreciated the services provided. Your satisfaction is our utmost priority, and we are glad to hear that you found your accommodation comfortable and were able to fully enjoy the amenities we offer. Your valuable feedback helps us continuously improve and ensure an even better experience for our future guests. If there are any further suggestions or requests you would like to share with us, please feel free to let us know. We would be more than happy to assist you. We genuinely hope to have you as our guest again in the future. We look forward to welcoming you back to our property for another memorable experience. Best regards, Giuseppe Parisii Tilo - Property Management and Short-Term Rentals
Dear, I want to sincerely thank you for taking the time to share your experience regarding your stay at our property. We are extremely delighted to know that you had an enjoyable stay and that you appreciated the services provided. Your s… Show more
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewGreat location in the heart of old town. Very close to the bars/restaurants, supermarket. ~30 min walk to the train stations. We had good time there!
Although the kitchen is commune, it is not allowed to use the stove.
Dear, I want to sincerely thank you for taking the time to share your experience regarding your stay at our property. We are extremely delighted to know that you had an enjoyable stay and that you appreciated the services provided. Your satisfaction is our utmost priority, and we are glad to hear that you found your accommodation comfortable and were able to fully enjoy the amenities we offer. Your valuable feedback helps us continuously improve and ensure an even better experience for our future guests. If there are any further suggestions or requests you would like to share with us, please feel free to let us know. We would be more than happy to assist you. We genuinely hope to have you as our guest again in the future. We look forward to welcoming you back to our property for another memorable experience. Best regards, Giuseppe Parisii Tilo - Property Management and Short-Term Rentals
Dear, I want to sincerely thank you for taking the time to share your experience regarding your stay at our property. We are extremely delighted to know that you had an enjoyable stay and that you appreciated the services provided. Your s… Show more
Reviewed: 10 July 2023 · Stayed in July 2023
Verified reviewExcellent location. Elsa was really friendly and helpful. Comfortable accommodation
Stairs up to toilet in the night. I didn’t know the kitchen was communal.
Reviewed: 9 July 2023 · Stayed in June 2023
Verified reviewReviewed: 9 July 2023 · Stayed in July 2023
Verified reviewVery nice room and very kind host.
Reviewed: 7 July 2023 · Stayed in June 2023
Verified reviewVery nice owner of the apartment! Always helpful and understanding
Thank you for your feedback! I hope to meet you again in Genoa! Enjoy your summer!
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewGreat location in the heart of Genova's old town. Very clean, comfortable, lovely spacious bathroom. Close to shops, bars, restaurants and many of the cities main attractions.
Bit noisy at night with bars+ restaurants below but to be expected given its central location.
Reviewed: 22 May 2023 · Stayed in May 2023
Verified reviewclean, comfortable and safe! very helpful staff
Reviewed: 10 May 2023 · Stayed in May 2023
Verified reviewRoom layout, high cellings, unusual access to bathroom (through rooms staircase), very good standard
TV installed too high (but who goes on holidays to watch TV, right?) Very little soundproofing. There is a restaurant downstairs with outside tables and a bar. Noise level seems to not to be dampened by dbl window. But I guess others may find this charming. There are ear plugs provided in case you don't