Reviews of SMN Suites
Via Luigi Alamanni, 5, Santa Maria Novella, 50123 Florence, Italy
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Reviewed: 18 October 2025 · Stayed in October 2025
Verified reviewLocation was good but difficult to locate as there was no signage at all.
According to the host, as summer is officially over, the government has passed a law on no air conditioning is allowed in Fall, is this true? We had to open up the windows in the room. Even though it was cool, unfortunately we had to deal with mosquitoes. Had a handful of bites from them on the day we left 😩😩
Hello , first of all you reserved an apartment, not a room with hotel services, and second check the rules and try to make an honest review because you cannot complain about a state law that I’m in not in charge of (of course) so please don’t be so rude and be more honest , thank you 😊 🙏
Hello , first of all you reserved an apartment, not a room with hotel services, and second check the rules and try to make an honest review because you cannot complain about a state law that I’m in not in charge of (of course) so please don… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewBooked this stay last minute after being scammed by a previous booking. Staff was very helpful and easily reachable by messages. This property was much nicer than what the other one would have been. It was very clean, comfy, and spacious! Located conveniently to all the sightseeing areas.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewLocation: crossing the street coming out of the train station Clean
The building door that take you out of a busy street has an automatic system that takes a while to open and fully close. You can’t close it manually. At some point I was a bit worried that someone from the street could enter behind us after entering the building or after we left the building. But it seems that that doesn’t happen as it could.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewThd location was great for my purpuse. No breakfast served.The bathroom was new and. y room and bathroom very clean.
I could not switch off the air conditioning. There is no staff on the location. However good communication via phone during the indicated time.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewBe carefull! This is a stalker and gives your number to other people so they can call you by whatsapp. Because I didn’t want to pay the city tax cash without receipt. Booking.com is aware of this bad behavior. I have all on the app and also the pictures of the stalkers.
Sir. I contact you with my co-worker number (the stalker😂) because you blocked me, I just wanted to tell what's the procedure to pay city tax, then you told me that you didn't want to pay and that's it, I have already contacted the service to solve the situation. Hope to make it clear and to help or host you again if you want to. Have a good day and remember to respect the work that there is behind this, and pay what you sign to pay. Best regards.
Sir. I contact you with my co-worker number (the stalker😂) because you blocked me, I just wanted to tell what's the procedure to pay city tax, then you told me that you didn't want to pay and that's it, I have already contacted … Show more