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Reviews of SORRENTO RELAIS BASEMENT

Via Bernardino Rota 5, 80067 Sorrento, Italy

#245 of 358 B&Bs and Inns in Sorrento

Guests' Choice

Review score

Based on 100 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.4

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 17 September 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Basement
    • Stayed 4 nights
    • Submitted via mobile

    Great value accommodation in central location.

    Stayed in September 2025

  • Reviewed: 15 September 2025

    9.0
    Great location and excellent service
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 4 nights
    • Submitted via mobile

    It’s bit dark because is ok the basement. However, it’s still comfortable

    The location was perfect, everything is walking distance

    Stayed in September 2025

  • Reviewed: 15 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 4 nights
    • Submitted via mobile

    Good service in general! Perfect location, near to the historical center, and particularly excellent service for the breakfast!

    Stayed in August 2025

  • Reviewed: 18 July 2025

    9.0
    Great place to stay especially if you’ll just be out most of the time. Lovely staff
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 2 nights
    • Submitted via mobile

    staffs are very accomodating and friendly. They will try to help you with everything you need. Location is central,very close to bus and train station . The rooms are clean, although the smell are expected since the rooms are in the basement( we were told about it prior to our stay, manageable by opening exhaust fans of the bathroom). We also thought no one would clean up the rooms but we came back and they did. The breakfast was great as well. We are extra greatful because the lady didn’t charge us for the breakfast which we planned on paying after we eat because we were not aware that we need to pay before, we insisted on paying the breakfast as we leave the property but she said that its all good, such a sweet lady.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    10
    Great stay, great people
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 2 nights
    • Submitted via mobile

    The staff was exceptional, great people, always nice and smilling, the breakfast was good, a lot to choose from, there was a very nice lady making us coffee. The location is very good, close to the port, to the train station. The room was clean, the air conditioner was working and even if we had the basement room that wasn’t a problem because the room was the perfect temperature

    Stayed in July 2025

  • Reviewed: 9 June 2025

    10
    GREAT PLACE + LOCATION + BREAKFAST
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 3 nights

    N/A

    - GREAT LOCATION - GREAT BREAKFAST - GREAT SERVICES BY THE OWNERS

    Stayed in May 2025

  • Reviewed: 1 June 2025

    10
    Great Stay
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Very helpful and friendly staff. Room was excellent, ditto ensuite and wifi. 7 minutes walk from Railway Station, 10 minutes from old town.

    Stayed in May 2025

  • Reviewed: 17 May 2025

    9.0
    Good place to stay while on a budget!
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 1 night
    • Submitted via mobile

    Shower seemed just a little bit old and small but it still worked great!

    It was much better than we were expecting! It was clean and very nice. We were glad to have our own bathroom and privacy!

    Stayed in May 2025

  • Reviewed: 19 April 2025

    10
    Excellent
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Lovely place with super friendly staff. Comfortable large room. When our train broke down in the middle of nowhere they sent us local taxi phone numbers to call and offered to find us a minivan. Good breakfast too!

    Stayed in April 2025

  • Reviewed: 22 March 2025

    10
    Top choice for Sorrento
    • Leisure trip
    • Solo traveller
    • Double Room - Basement
    • Stayed 3 nights
    • Submitted via mobile

    .

    Location, service, ease of navigation and effective A/C. The staff is very welcoming, alongside a rich B&B breakfast with several cakes, yoghurts and juice available. Safe area! Oh, and take a relaxing walk in the garden nearby.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    10
    Affordable and comfortable
    • Leisure trip
    • People with friends
    • Double Room - Basement
    • Stayed 1 night
    • Submitted via mobile

    Good price

    Stayed in March 2025

  • Reviewed: 30 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately we couldn't stay at the place cause it was flooded but the host take care of everything and get us a new place that was fantastic.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    10
    Terrific stay!
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 3 nights
    • Submitted via mobile

    Everything was excellent!

    Everything was great! The room was spotlessly clean and the bed was comfortable. The breakfast was excellent, it included fried eggs, cold cuts and cheese, cereals, yogurt, fresh fruit, fresh orange juice, coffee-- everything anyone would want! They were very accommodating and communicated promptly and provided us luggage storage the day we checked out. The location is within 5- 10 minutes walking to everything including the train station and city center. And most importantly, it's highly unlikely you'll find a better value within Sorrento, highly recommended!

    Stayed in October 2024

  • Reviewed: 2 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. Great stay! Thanks Ilaria for everything!

    Ilaria was fabulous so we’re her parents! She was very helpful and accommodating. Room was very clean. Property was very close to the centre.

    Stayed in October 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Basement
    • Stayed 2 nights

    basement part: so no window and a bit humid, but we already knew about it.

    Very friendly and helpful staff, special thanks to Illaria, very kind person! Clean and comfortable. Good for short stay. Breakfast was very nice with gentle service!

    Stayed in August 2024

  • Reviewed: 26 August 2024

    8.0
    Upgraded room, nice breakfast, good location
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 2 nights

    Nothing serious. Bed mattress had a small gap in the middle of the bed, which made it a slightly uncomfortable. Only one power socket on each side of the bed, but it's taken by the bed lamp by default. Only a small trash bin in the bathroom, could be one in the bedroom as well.

    We reserved a basement room, but for some reason we were upgraded to a ground floor room which was a nice move. Location is great, 5-10min easy walk from Sorrento's historic town center. Room was spacious enough and comfy. Shampoo and soap was provided, we had clean towels each day. Ilaria was available and responsive on Whatsapp, and once we got to the apartment he provided clear and valid guidance on how to reach other towns and what to see in Sorrento. Enough options for breakfast, lady was kind and helpful.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    10
    Incredible 11/10
    • Leisure trip
    • Solo traveller
    • Single Room - Basement
    • Stayed 17 nights
    • Submitted via mobile

    Amazing staff! They went above and beyond to make my stay feel like home. Breakfast was very good and the hotel is good value for the area. Off the Main Street so it isn’t too noisy and not many guests. I lost my bag during my stay and the stay came late at night to get me a new key and went to the depot to pick up my phone. Thank you! I’ll be back!

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Good location, nice staff
    • Leisure trip
    • People with friends
    • Double Room - Basement
    • Stayed 2 nights
    • Submitted via mobile

    NA

    The location is awesome and our ferry to Sicily was canceled staff helped us to communicate with the ferry company which helped us a lot, thank you

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room - Basement
    • Stayed 3 nights
    • Submitted via mobile

    It is very easy to get to the location from the bus terminal. Breakfast was great, a little bit of everything available.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 2 nights
    • Submitted via mobile

    The room in the basement was humid and could feel claustrophobic ( but it was stated in the description).

    Very attentive stuff. Very decent breakfast and very nice person which was attending it.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    8.0
    welcoming
    • Leisure trip
    • People with friends
    • Double Room - Basement
    • Stayed 4 nights
    • Submitted via mobile

    we loved the air conditioner and the cappuccinos in the morning. pasquale was an amazing driver to and from the airport for us and we loved his company and talking to him about italy and more friendly conversation. he also took us the scenic drive so we could see the town and took us to a lookout to take a pic for our families. overall very welcoming experience.

    Stayed in June 2024

  • Reviewed: 13 July 2024

    8.0
    Nice place for a one or two night stay to explore Sorrento.
    • Leisure trip
    • Solo traveller
    • Single Room - Basement
    • Stayed 1 night

    The check-in time until 9 pm only is a bit inconvenient. Also the basement room I was in didn't have any windows, only its bathroom did.

    Short walk from the train station, lovely accommodating staff. I came drenched in the rain all the way from Naples by train and they very thoughtfully heated up my room before my arrival, so I was finally able to get really warm. Breakfast was great, a huge selection, and not only sweet things as is usual in Italy, cheeses and cold cuts as well. A lovely presepe/Christmas creche/Nativity scene in the breakfast room (smth Naples is particularly famous for).

    Stayed in May 2024

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room - Basement
    • Stayed 1 night
    • Submitted via mobile

    Humidity smell out of the room because is a basement but they inform in advance then is ok

    Clean room, very good location, nice staff

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room - Basement
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better. Didn't find much options.

    Everything was great. Nice and cozy room. Super clean. Illaria helped me with the charger which I had forgotten so I am very grateful to her for that.

    Stayed in June 2024

Showing 1 – 25

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