Reviews of Starhotels Terminus 4 stars
Piazza Garibaldi 91, 80142 Naples, Italy

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Reviewed: 31 October 2025 · Stayed in October 2025
Verified reviewdinner
Reviewed: 29 October 2025 · Stayed in October 2025
Verified reviewGreat location on Piazza Garibaldi next to train main station
Dear Jose, Thank you for sharing your impression about our Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 28 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in September 2025
Verified reviewReviewed: 25 October 2025 · Stayed in October 2025
Verified reviewWe were upgraded to a corner room junior suite. Very spacious and comfortable with walk-in closets and a comfortable sitting area. Close to central rail station. The Odeon restaurant in the hotel is very nice.
Climbing in and out of a high sided bathtub to shower is always a negative.
Dear Guest, Thank you for sharing your impression about our Hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 25 October 2025 · Stayed in October 2025
Verified reviewWe weren’t there long enough to even know what we liked. We were only there one night.
The hotel is very, very nice, but it’s not in the best place in Naples, but we already knew that, but it served our needs that we needed for that one nights stay.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 24 October 2025 · Stayed in October 2025
Verified reviewLocation Room lovely Good dinner and drinks Clean
Breakfast was a scramble - very busy - difficult to find a table. I don’t like buffet breakfast!
Dear Neville, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 23 October 2025 · Stayed in October 2025
Verified reviewReviewed: 23 October 2025 · Stayed in October 2025
Verified reviewRooms were spacious and well maintained. Right opposite to the train station and metro makes it very convenient. Breakfast was pretty nice. Many coffee shops and restaurants around. Staff are generally nice and helpful.
The hotel is good, but not great. The price is a little too high then expectation, but understandable for its proximity to the train station. But seems a little bit not worth.
Dear Ming, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 22 October 2025 · Stayed in October 2025
Verified reviewSpace, clean and nice staff
Nothing
Dear Alan Thank you for the excellent review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 22 October 2025 · Stayed in October 2025
Verified reviewArea is quite intimidating with local drug addicts not far away! The breakfast was a little disappointing as the hot food was nearly cold and the huices tasted as if they had been watered down! The coffee urn was broken and had ti be tiled by a member of staff!
Please see above! It was difficult getting the attention of the bar staff who were bot very attentive- perhaps that was because it was two females on their own and we weren’t important enough to merit attention!
Dear Roger Thank you for the feedback about our Hotel. We are sorry for the inconvenience at breakfast, we took note about your impressions so we can improve our services We hope to see you again very soon and please contact us directly so we can offer you a better experience. Sincerely, The Management
Dear Roger Thank you for the feedback about our Hotel. We are sorry for the inconvenience at breakfast, we took note about your impressions so we can improve our services We hope to see you again very soon and please contact us directly so… Show more
Reviewed: 19 October 2025 · Stayed in October 2025
Verified reviewVery comfortable. Nice staff & conveniently located next to the train station & close to other attractions.
Dear Jeffrey Thank you for the amazing review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 18 October 2025 · Stayed in August 2025
Verified reviewAmazing restaurant.
Dear Augusto, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 17 October 2025 · Stayed in October 2025
Verified reviewReviewed: 17 October 2025 · Stayed in August 2025
Verified reviewReviewed: 16 October 2025 · Stayed in September 2025
Verified reviewReviewed: 14 October 2025 · Stayed in October 2025
Verified reviewClean, comfy beds and close to the station
Air conditioner wasn’t working. Made the room very hot at night as cannot open windows due to traffic and mosquitoes.
Dear Alec, Thank you for the great review of our hotel! We took note about your impressions so we can improve our services. We hope to welcome you back to our hotel very soon! Sincerely, The Management
Reviewed: 10 October 2025 · Stayed in September 2025
Verified reviewLocation
Dear Hojung. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 10 October 2025 · Stayed in October 2025
Verified reviewReviewed: 7 October 2025 · Stayed in October 2025
Verified reviewgood location, near the station.
Dear Harry Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the Management
Reviewed: 6 October 2025 · Stayed in October 2025
Verified reviewStaff was great. Friendly and very helpful. Clean hotel. Breakfast was great. Hotel directly across from train station so easy to go to Pompei and to ferry for the Amalfi coast. Walking distance to several restaurant with outside seating.
American coffee was not available in room or free at hotel.
Dear Linda Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 6 October 2025 · Stayed in September 2025
Verified reviewReviewed: 5 October 2025 · Stayed in August 2025
Verified reviewthe location is perfect and the room is spacious, clean and well kept
Dear Esther, Thank you for the amazing review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 5 October 2025 · Stayed in October 2025
Verified reviewWe had the Jr suite for 5 days and the room was immaculate. Huge room and beautifully decorated, very comfy extra large bed, comfy couch, and chair. Provided quality toiletries daily. Qtips, fingernail file, face pads, oh and a sewing set, which I really needed being my strap to my dress broke. Maid service everyday. My husband would sit in the chair while enjoying his morning expresso, and people watch. Coffee and fridge. High ceilings with Amazing tall doors to the balcony. We loved it so much, we will stay at Starhotel wherever we travel that has one. Staff was just as Amazing as the room itself.
Not having ice available without having to go to the bar, or Restaurant. They seemed annoyed when asked so I didn't ask again.
Dear Dawn Thank you for the amazing review of our hotel and Staff! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Management
Reviewed: 2 October 2025 · Stayed in October 2025
Verified reviewThe location was perfect and the room was amazing. Couldn’t be happier with the choice.
Nothing
Dear Cthemedusa, Thank you for the fantastic review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The management