Hodnocení – Hotel Vergilius Billia 4 hvězdiček

Dear Filova, Thank you for your feedback. We’re pleased to hear that you appreciated our dinner service and found the luggage storage useful both before and after your stay. We're also glad the breakfast met your expectations, even in its simplicity. Regarding the bathroom, we’re sorry to hear about the slight odor you noticed. Please know that all our rooms are regularly cleaned and ventilated, and we would have gladly addressed the issue immediately had it been reported during your stay. We always strive to ensure our guests have a comfortable experience, and your comments will help us continue to improve. Kind regards, Hotel Vergilius Billia

Dear Filova, Thank you for your feedback. We’re pleased to hear that you appreciated our dinner service and found the luggage storage useful both before and after your stay. We're also glad the breakfast met your expectations, even in… Zobrazit více

Dear Zuzana, Thank you for sharing your feedback. We’re glad you appreciated the location of our hotel, which is often highlighted as a strong point by many of our guests. Regarding your early arrival, we would like to clarify that check-in is guaranteed from the official time onward, and while we always try to accommodate early arrivals, our complimentary luggage storage is subject to availability. On particularly busy days, when the free storage area is full, we offer an alternative secure paid storage service to ensure the safety of your belongings. We understand this may not have met your expectations, but we assure you it is a practical solution designed to help, not inconvenience, our guests. We hope to have the chance to welcome you again and provide a more satisfying experience. Best regards, Staff Hotel Vergilius Billia

Dear Zuzana, Thank you for sharing your feedback. We’re glad you appreciated the location of our hotel, which is often highlighted as a strong point by many of our guests. Regarding your early arrival, we would like to clarify that check… Zobrazit více

Thank you so much for your kind words! We're delighted to hear that you enjoyed your room with a balcony, the excellent breakfast, and found the value for money appropriate for Naples. It means a lot to us that you chose to book with us again for your last night in Italy. We look forward to welcoming you back soon!

Thank you so much for your kind words! We're delighted to hear that you enjoyed your room with a balcony, the excellent breakfast, and found the value for money appropriate for Naples. It means a lot to us that you chose to book with us… Zobrazit více

Dear Marie, Thank you for your kind review. We’re delighted to hear that you appreciated our excellent location near the city center, the metro, and the train station. A special thank you for mentioning our receptionist Daniela – we’re very proud of her dedication and commitment to making our guests feel welcome. We hope to have the pleasure of welcoming you back soon! Best regards, Staff Hotel Vergilius Billia

Dear Marie, Thank you for your kind review. We’re delighted to hear that you appreciated our excellent location near the city center, the metro, and the train station. A special thank you for mentioning our receptionist Daniela – we’re ve… Zobrazit více

Dear Lenka, thank you for your feedback. We would like to clarify that our luggage storage policy applies equally to all, including our guests, in order to ensure fair and consistent service. The small fee covers the management and security of stored items, regardless of whether the guest is checking in later that day or not. We understand your point of view, and we are always open to reviewing our policies based on our guests' needs and expectations. Your input is valuable, and we will certainly take it into consideration. Best regards, Staff Hotel Vergilius Billia

Dear Lenka, thank you for your feedback. We would like to clarify that our luggage storage policy applies equally to all, including our guests, in order to ensure fair and consistent service. The small fee covers the management and securit… Zobrazit více

Dear Vasek, Thank you for your kind review! We're delighted to hear that you enjoyed the hotel's location, which makes it easy to explore the city, as well as the comfort of your sleep. It's also wonderful to know that our staff made a positive impression with their friendliness. We're glad that you found the breakfast to be sufficient, and we will continue to strive to improve every aspect of your experience. We hope to welcome you back on your next visit to the city! Best regards. Staff Vergilius Billia Hotel

Dear Vasek, Thank you for your kind review! We're delighted to hear that you enjoyed the hotel's location, which makes it easy to explore the city, as well as the comfort of your sleep. It's also wonderful to know that our staf… Zobrazit více