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Reviews of Heidi Guest House

949-6212 Niigata, Yuzawa, 177-2 Mikuni, Japan

#6 of 17 B&Bs and inns in Yuzawa

Guests' Choice

Review Score

Based on 34 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    8.0

  • Facilities

    8.1

  • Staff

    7.7

  • Value for money

    8.0

  • Free Wifi

    7.5

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Showing 1 - 25

  • Reviewed: February 24, 2025

    9.0
    Absolutely stunning place to stay and staff were very accommodating to our requests
    • Leisure trip
    • Group
    • Deluxe Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Digging out the car each day, we had lots of snow

    A beautiful space to relax after a day in the mountain

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    10min walk distance to ski resort , total self check-in/out

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    Great experience!
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    You should be aware that as a Guest House, there is minimal staff around - but they are nonetheless very helpful when needed. Breakfast is just curry, rice and toast with jams - this was fine for us!

    Very close to the bus stop if you are arriving by bus. Very cute, cosy European alpine ski lodge vibes. Sauna is nice, the cold plunge pool too if you're brave enough, and there is a small sento/onsen-like bathtub with the showers also.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Great stay
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    The apartment was a short walk from the guest house and parking, not the most convenient

    Got apartment, had kitchen and living room, warm space, comfortable mattress on tatami. Great for group travel, quiet and cosy.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    We highly recommend Hedi Guest house, we will come back if we visit Yuzawa again!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The facilities is very clean and tidy. Despite is share bathroom, but it is clean and the small Onsen inside the bathroom is fabulous. The free breakfast has good curry rice.

    Stayed in February 2025

  • Reviewed: January 10, 2025

    9.0
    a memorable and awesome experience
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Mountain View
    • Stayed 7 nights

    wi fi & coffee in the apartment

    The 2 room apartment was located in a 14 story building across the street from the Heidi House location. It was not exactly as we expected but proved to be very comfortable and spacious for a japanese accomodation. The walk across the street to the main guest house is needed to use the sauna and cold plunge pool (which is awesome), as well as breakfast and coffee, etc. The only complaint I had with the apartment was there is no wi fi other than in a dark 2nd floor lounge area. There and in the guest house at Heidi - so with a teenage family member that created some grumpiness. But the view of the mountain and the small kitchen made up for it since we were able to buy some simple food items at the Prince Hotel convenience store. I would have preferred a coffee maker so that the lobby level vending machine was not the only option for morning coffee (other than walking to the guest house of course). There is a good rental shop across the road as well, and that proved cheaper and better quality offerings than the hotel rental shop. They are friendly and will drop you and your group off at the mountain as well as pick up at the end of the day. You can walk there too, but it is about 10 min and in ski boots not ideal. I also recommend the small Izakaya for dinner and beer, it is also next door to the Heidi guest house and appeared to be run by father and son. It was great and a truly authentic japanese experience. They have an english menu but only accept cash.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Room size is big & can see snow area

    Location is good &near ski

    Stayed in December 2024

  • Reviewed: January 6, 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Mountain View
    • Stayed 1 night

    Our room had only one heater and it was not enough for the size. (outside temp was around -3 celsius) These were not in the description but wished there were tissue, wifi in the room, more room keys (had to share one room key between 7 of us), spoon/fork/chopstick and shaving tools provided as it would have improved our stay.

    Location, view, room was nice and quite.

    Stayed in January 2025

  • Reviewed: December 26, 2024

    8.0
    Was a great stay, you can't ask more for the money
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The heater in the room was extremely loud and we both had a lot of allergies on the room.

    Great size of room, very comfortable and great for the price

    Stayed in December 2024

  • Reviewed: March 11, 2024

    8.0
    Pleasent traditional place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    Oil Heaters {Smelly}

    It is very close to the Resort Slopes and a great independent Ski hire shop.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Breakfast too little choice, same choice everyday

    Stayed in February 2024

  • Reviewed: January 26, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    One side of my bed is broken

    The place is very clean and warm

    Stayed in January 2024

  • Reviewed: January 8, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No hot water at the wash basin

    Close to bus stop

    Stayed in January 2024

  • Reviewed: August 1, 2023

    8.0
    Great location for Fiji rock. Apartment big enough for a family.
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice clean apartment, separate to mail building. Overlooking the festival. We loved the sauna and plunge pool.

    Stayed in July 2023

  • Reviewed: February 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I thought the outdoor bath was hot but actually it was a cold water bath so it was disappointing for us. Having lots of experience staying in similar accommodations in Japan we felt it was a little overpriced for the kind of service provided (no meals and no outdoor hot bath, no private toilet/ location wise).

    Stayed in February 2023

  • Reviewed: March 13, 2025

    5.0
    Average
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Mountain View
    • Stayed 6 nights

    there was a stove top but no plates, cutlery, utensils and pans. The bath took ages to fill. For a family of 4, two double beds doesnt work. The concierge was unfriendly. There was no parking for our car at the apartment.

    Good heating, views

    Stayed in February 2025

  • Reviewed: February 19, 2025

    5.0
    Location not convenient, no wifi, heater not effective, gets super cold at night
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Mountain View
    • Stayed 3 nights

    First of all, although from the map it looks very close to the naeba ski resort, it probably took more than 15 mins by walk, especially during heavy snow and with equipment, and the apartment is located on a slope, which means if you don't have car, moving in and out with luggage is quite troublesome. Even if you drive, you need to park your car at the guesthouse across the street instead of downstairs, so probably staying at the guesthouse is better than the apartment. Second, the heater is only located in the corner of the living room, and there's no heater in the other part of the apartment, and it gets super cold during the night in the rooms. And some of our friends found it too cold that they need to sleep in the living room instead. Third, there are no cooking utensils and tableware at all, which is kind of meaningless to book an apartment if you are not able to do your own cooking. Fourth, the water pressure in the bathroom is quite weak, after the first night, all of us just went to the hot spring to take a bath instead. And the sofa is quite dangerous, if you lie back, it will trip over..... oh, and no wifi at all

    There are towel, toothbrush and paper cups provided in the apartment.

    Stayed in February 2025

  • Reviewed: February 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I had no complaints about this property, although the curry served every morning might become repetitive for long-term stays.

    My favourite is the combination of sauna and cold bath. I also enjoy a hot bath after snowboarding. The staff are very helpful.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    1.0
    Strongly not recommend for family to stay here
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    we rent the entire apartment for family but they not provided any dish,cup for water,spoon, fork neither disposable chopsticks. we cannot drink/eat what we've bought. the paper hand towel they left us only small amount for the whole family (the height less than1 cm) about shampoo/body soap are in sachet ONE per person (what if we need to use it at night 1 and in the morning before check out?) no bottle of hand soap to wash your hands if you'd like to clean your hand so you need to open up the sachet of body soap. also no foot mat what we should do after shower ? wait to dry? For the location we can find the main building in google map but during heavy and thick snow we faced little struggle to find the entrance in order to check in. after checked in we gotta walk to the xxx apartment (not far away) but the walk way during winter time was very slipery and steep dangerously to climb especially for eldery. the surrounding of this town it realy hard to find convenience store either the restaurant to eat (the 1st restaurant we went accept only japanese not welcome foreigner at all).

    there are rooms and futons enough for our group

    Stayed in January 2025

  • Reviewed: January 23, 2024

    5.0
    Good location but fair experience
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The heater inside room gives smell of gas in winter . Why not change to electronic heater … Breakfast is curry everyday … if you like curry , it would suit you Staff is not always around, it is self checkin, nobody helps . When they are around , it would be difficult to communicate and some of them are not that friendly

    Location is good , equipped with sauna , which is good

    Stayed in December 2023

  • Reviewed: January 6, 2024

    10
    Great! We're ready to come back already!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    the interior was extremely nice! We visited in the middle of winter, but it was warm as we stepped in the accommodation! Also, the breakfast was good! I loved the free nuts and dried fruits aswell! Finally, you must try the Finnish Sauna!! It's superior!!

    Stayed in January 2024

  • Reviewed: February 3, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The facilities are very good and complete, and the accommodation is very free and comfortable

    Stayed in February 2023

  • Reviewed: December 27, 2022

    10
    love the place!!!
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    perhaps some English instruction will be good? I missed the information on not to use the heater and the hairdryer at the same time and caused a power trip. sorry about that.

    I love the fireplace and it’s very cozy overall.

    Stayed in December 2022

  • Reviewed: December 27, 2023

    10
    GREAT LOOKING HOUSE AND GREAT EXPERIENCE, SUCKS THAT YOU GOTTA WALK A BIT TO THE SKI RESORT
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    THE FLOORS MAKE SOUND

    LOOKS GREAT

    Stayed in December 2023

Showing 1 - 25

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