small room but clean

location, facilities and the welcome drinks :)

Stayed in October 2025

Perfect location

Stayed in October 2025

Almost no space for clothes and personal belongings

Modern, clean with very good location. Very friendly staff.

Stayed in October 2025

The hotel is very comfortable and the staff there is super friendly. The breakfast is delicious, part of it changes every day. The location is great, some restaurants around, and an entrance to the subway station right next to the hotel, making it easy to reach everywhere else in Tokyo.

Stayed in October 2025

Clean and friendly staff

Stayed in October 2025

The toilet was leaking.

Good location, walking distance to restaurants and metro.

Stayed in September 2025

Hot spring. Close to train. Amazing staff.

Stayed in October 2025

Can’t think of any.

It’s at the center of everything. Convenient location, train station access is literally right beside the hotel. Airport limo bus drop off/ pick up is a short walk from the hotel. Lots of great restaurants, mall, shops, entertainment. The staff (kitchen, lounge, etc) are all friendly and helpful especially the front/lobby personnel. They engage in small talks too. Free breakfast is superb, there’s free beverage bar from 3-7pm. Onsen area is always clean. Laundry area is clean with free fabric conditioner. The whole facility was kept clean. Room is average size for most hotels in Tokyo.

Stayed in October 2025

Hope the staff could be more patient to foreigners.

The location is good and the stay is including the breakfast, welcome bar and also there is hot spring in the hotel which is very good for relax.

Stayed in October 2025

Rooms were small but we got used to it because anyway it was very comfortable and clean. Indeed elevator is a bit pain as it’s only one for the whole hotel so sometimes you really wait a long time.

Very good breakfast, relaxing onsen, evening welcome drink, very nice and helpfull people working there, good location just few minutes from the station especially good that there was yamanashi line. We also like changing towels everyday and providing water to the room. Rooms were also very quiet.

Stayed in October 2025

The lifts can be really slow during busy periods (mornings and evenings). I once had to wait up to 8 minutes for the lift to come. Room comes with one of those long pillows which I personally found annoying, would prefer 2 regular pillows instead. Size of desk in the rooms can be reduced to create more floor space for maneuvering of luggage.

Staff were very very polite, and this is even by Japanese standards. Drink bar is a nice touch. Public bath is nice and a pretty rare find in central Tokyo hotels. Room was nicely sized for one person but imagine that it could be a little cram if for two people. Laundry is very cheap at only 200 yen per wash (dryer is free).

Stayed in October 2025

There are 2 elevators and just one of them goes to some rooms so it is confusing at first

The location is near Ikebukuro station, near shops and restaurants. Great breakfast included.

Stayed in October 2025

I think the room is a bit small, but I guess it is hard to complain about it in the central Tokyo. I personally would prefer having a room card instead of using PIN code all the time to enter my room.

The hotel offers a variety of pillow for guests to choose from. It is a very considerate service. The onsen is also very lovely, and it runs the whole night!

Stayed in October 2025

rooms were small

great staff and food

Stayed in October 2025

Nothing, I had a little scare when one of the staff told me that they only received one luggage from Yamato all the way from Osaka but good thing the senior staff looked at their other storage room to find my luggage was there. Thankful for them all.

Free breakfast, very friendly staffs, with onsen you can use after a tiring day, metro and JR station just beside the hotel, lots of restaurants around the areas too.

Stayed in October 2025

Room is very small

Great location, the onsen was great, good breakfast, the staff was very nice

Stayed in October 2025

Bathrooms in the room were quite small, one bed room might be a bit small if traveling for more than 1 person.

Friendly and helpful staff, check-in procedure was easy and well-explained by them. I loved having easy access to the onsen inside the hotel, it makes for a great way to unwind after lots of walking in the city. All facilities were very clean. On check out for our final day, we asked the staff to help us figure out how to send our luggage to the next hotel using ta q bin, they helped us fill out all necessary forms which was greatly appreciated! Breakfast buffet in the morning was also very nice.

Stayed in September 2025

None

Good location and nice staff, good breakfast, will go again.

Stayed in October 2025

I wish more fluffy pillows are already provided in the room.

Clean Amenities Location Toiletries

Stayed in September 2025

The mattress is unqualified. Spring of bed seems to be broken, resulting in uncomfort. Light in room is too dark. Though exit of subway is close to the hotel, it is farest exit.

There is a breakfast and public hot spring available. Though room is so small but designed functionally. Narita airport bus is just across the street.

Stayed in September 2025

I really enjoyed my stay at Super Hotel Ikebukuro West. The location is unbeatable – you literally step out of the hotel and you’re right at the station entrance, which made traveling around Tokyo super easy. The hotel was very clean, comfortable, and well-organized. The breakfast was excellent, with plenty of tasty and healthy options to start the day. The welcome bar in the afternoon was a great bonus, and really made the stay even better. Overall, a great experience with perfect location, clean facilities, and good value for money. I would definitely stay here again.

Stayed in September 2025

Amazing staff but that’s expected in Japan. Very clean hotel. Breakfast is standard with a reasonable choice. Breakfast staff very attentive. Right near Ikebukero station west exit. 5 min walk to the main district of shops, restaurants, cafes etc .

Stayed in September 2025

Very good breakfast, good variety, fresh and healthy.

Stayed in September 2025

Only a minor thing. The TV has a status of how busy the onsen area is, but don’t trust it. I stayed up till midnight waiting for it to change from red to green. I’d refreshed the TV a few times to be sure. I ended up going down nonetheless, however it only had a few people in it. I wish I had gone down earlier. I came back and it was still on red for another 10 mins before correcting itself to green.

Super hotel has an exceptional breakfast included in the price. The breakfast staff are great and a hardworking team. They are dealing with a lot of human traffic, most of whom are barely awake and disorientated. They keep a busy area running efficiently and very clean. The chef has a few different options each day. The onsen is lovely!

Stayed in September 2025