Reviews of SUPER HOTEL Ikebukuro West Natural Hot Spring 3 stars

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are very pleased to read that you described our hotel as having a "perfect location." Our hotel is just a few minutes' walk from Ikebukuro Station and right next to the subway exit, making it a convenient location for guests to visit in any weather. We are very happy to hear that you found it convenient for both sightseeing and business. We will continue to strive not only to provide a great location, but also to offer warm hospitality and create a comfortable space that will make you want to stay again. All of our staff look forward to your next visit. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are very pleased to read that you described our hotel as having a "perfect location." Our hotel is just a few minutes' walk from Ikeb… Show more

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly honored to receive your comments about the hotel's modern and cleanliness and excellent location, as well as your kind compliments for our staff. We are delighted to hear that you enjoyed your stay. We apologize for any inconvenience caused by the limited storage space in your room. While our hotel is designed to maximize the use of limited space, we take your feedback seriously and will continue to consider improvements to our layout and facilities to make your stay even more comfortable. We will continue to welcome you with a smile and attentive service, ensuring a relaxing stay in the heart of the city. We look forward to welcoming you again soon. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly honored to receive your comments about the hotel's modern and cleanliness and excellent location, as well as your kind compliments for our staf… Show more

Thank you very much for using Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly grateful for your pleasant stay and for your kind words about our staff. Your smiles and satisfaction are our greatest encouragement. We are also very pleased to hear that you enjoyed our breakfast. Our hotel offers daily specials and incorporates local ingredients to ensure that guests staying multiple nights will not tire of their stay. We hope that you enjoyed your breakfast as a source of energy for your trip. Furthermore, our hotel is just a few minutes' walk from Ikebukuro Station and is right next to the subway entrance, making it extremely convenient for both sightseeing and business. We will continue to strive to provide a comfortable stay with heartfelt hospitality, never resting on our laurels. All of our staff look forward to welcoming you again. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for using Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly grateful for your pleasant stay and for your kind words about our staff. Your smiles and satisfaction are our greatest encouragement. We are al… Show more

hank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would like to express our sincere gratitude for your wonderful stay and for your kind comments about our staff. It brings us great joy that your stay was comfortable and pleasant. At our hotel, we value creating a clean, safe space and providing warm, genuine hospitality. Your comments inspire us every day and motivate us to further improve our service. We will strive to provide you with the same level of comfort and warm hospitality the next time you visit. Our entire staff looks forward to welcoming you again. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

hank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would like to express our sincere gratitude for your wonderful stay and for your kind comments about our staff. It brings us great joy that your sta… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for taking the time to share your feedback. We are delighted to read that you found the hotel "worth the money" and that you were also pleased with the convenient location. Our hotel is within walking distance of Ikebukuro Station, and there are many restaurants and shopping facilities in the surrounding area. We sincerely appreciate you appreciating the hotel's convenience as a base for sightseeing and work. However, we sincerely apologize for the inconvenience caused by the toilet leak. We sincerely apologize for the inconvenience caused, as we should have been thorough in our facility management to ensure a comfortable stay. We will immediately inspect and repair the affected area and strive to prevent a recurrence. We will continue to strengthen our thorough facility management and heartfelt hospitality to ensure our guests feel safe and comfortable. We hope that the next time you visit, all of our staff will strive to provide an even more comfortable environment. Super Hotel Ikebukuro West Exit Natural Hot Springs Manager, Assistant Manager, and Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for taking the time to share your feedback. We are delighted to read that you found the hotel &quo… Show more

Thank you very much for using Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly touched by your kind words: "perfect," "hot spring," "close to the train," and "great staff." We are delighted to read that you were able to soothe your travel fatigue in our hot springs and that you were pleased with our convenient access from the station. We could not be happier if we were able to relieve even a little of your daily fatigue and refresh your mind and body. And above all, hearing you say "great staff" is the greatest encouragement for us. We always strive to welcome our guests with a smile and warmth that is worthy of a simple "welcome back," and we are deeply grateful that this sentiment was conveyed. We will continue to strive to provide heartfelt hospitality and create a comfortable space so that we can provide all our guests with a stay that they can describe as "perfect." All of our staff look forward to welcoming you back with a smile. Super Hotel Ikebukuro West Exit Natural Hot Springs Manager, Assistant Manager, and Staff

Thank you very much for using Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly touched by your kind words: "perfect," "hot spring," "close to the train," and "great staff." We are … Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. All of our staff would like to express our sincere gratitude for your kind words and thoughtful comments. We were delighted to read that you were pleased with the hotel's location, convenient transportation, and the excellent surrounding environment. It brings us great joy that you enjoyed a comfortable and convenient stay. Your detailed comments on everything from breakfast and the welcome bar to the hot springs and laundry facilities have truly rewarded our daily efforts. Your kind words, especially those directed at our staff, are a great encouragement to all of us and will greatly motivate us to continue to provide the best possible service to our guests. We welcome our guests every day, hoping to be not just a place to stay, but a place that will fill your heart with a little joy. Each and every comment you shared with us feels like a ray of light shining on the type of hospitality we strive to provide. We will continue to strive to create a clean, warm space so that your travels are more comfortable and filled with smiles. All of our staff look forward to seeing you again. Super Hotel Ikebukuro West Exit Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. All of our staff would like to express our sincere gratitude for your kind words and thoughtful comments. We were delighted to read that you were ple… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for taking the time to share your feedback. We were delighted to read that you were satisfied with your overall stay. It is a great encouragement for our staff to hear that you were able to experience the unique charms of our hotel, including our location, breakfast, welcome bar, and natural hot springs. We are proud to have been able to provide even a little peace of mind during your stay. We also deeply apologize for the criticism you have raised regarding our staff's behavior. As we welcome guests of various nationalities, we strive to ensure that all our guests have a comfortable stay, regardless of language or cultural differences. However, we sincerely apologize for the fact that we were unable to adequately communicate this attitude on this occasion, and we will work to educate and raise the awareness of all our staff. We will continue to make improvements, especially when dealing with foreign guests, to be more patient and considerate. The words of our guests are an important guidepost for our continued growth. We hope that the next time you visit, you will feel even warmer than before and we will welcome you wholeheartedly. Super Hotel Ikebukuro West Exit Natural Hot Springs The Manager, Assistant Manager, and All Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for taking the time to share your feedback. We were delighted to read that you were satisfied wit… Show more

Thank you for choosing Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are also delighted to read that you described this hotel as "the best place to stay in Tokyo." We are delighted to hear that you enjoyed our breakfast, natural hot springs, and evening welcome drink. Your words, "Our staff were especially kind and helpful," are a great encouragement and a great reward. We will continue to strive to provide warm hospitality so that our guests can feel truly at ease. We are also honored to hear that you were pleased with the hotel's location and the quietness of your room. Located just a few minutes' walk from Ikebukuro Station, our hotel is conveniently located for both business and sightseeing. We apologize for any inconvenience caused by the elevator wait time. We will use this information to improve our operations. All of our staff will continue to strive to provide you with a comfortable and pleasant stay. We look forward to your next visit. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you for choosing Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are also delighted to read that you described this hotel as "the best place to stay in Tokyo." We are delighted to hear that you enjoyed our breakfas… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We also sincerely appreciate you taking the time to share your feedback. We were very pleased to read that you enjoyed our hotel's location, natural hot springs, and complimentary breakfast. Despite being located in the city center, we strive to provide you with a relaxing and soothing experience. However, we sincerely apologize for any inconvenience caused regarding the size of your room, pillows, and the step in the bathroom. Our hotel rooms are somewhat compact, as we prioritize environmental friendliness and functionality in our design. However, we are constantly working to make our guests comfortable even in limited spaces. Regarding pillows, we have set up a "Good Sleep Corner" in the lobby on the first floor, where you can choose from a variety of pillows. We sincerely apologize for not providing sufficient information. Furthermore, we have taken your safety concerns regarding the step in the bathroom seriously and will use them as a reference for future renovations and improvements. All of our staff will strive to provide the best possible service and attention to detail to ensure a safe and comfortable stay for our guests. Thank you very much for your honest feedback. We will strive to provide an even more satisfying stay the next time you visit. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We also sincerely appreciate you taking the time to share your feedback. We were very pleased to read that you enjoyed our hotel's location, natur… Show more

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your thoughtful comments about our hotel's facilities and service. We are very honored to receive your praise for our staff, drink bar, and large public bath. It is our greatest pleasure to know that you had a comfortable stay. Our large public bath uses natural hot spring water and has been well-received by many guests as a way to soothe the fatigue of travel while in the heart of the city. We also appreciate your detailed feedback on elevator wait times, room layout, and pillow specifications. Regarding elevator congestion, we are considering improvements to provide clearer information about congestion within the building. In addition, regarding pillows, we have set up a "Deep Sleep Corner" in the first floor lobby where you can choose from a variety of pillows. You can choose the one that suits your preference, so please try it out next time. We will carefully consider guest room space, desk size, and other aspects as reference for future renovations and design. We will continue to strive to provide our guests with the most comfortable stay possible, paying careful attention to detail and making improvements. Thank you very much for taking the time to review this hotel. We look forward to welcoming you back soon. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We would also like to express our sincere gratitude for your thoughtful comments about our hotel's facilities and service. We are very honored to… Show more

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are very pleased to read your comments, such as "The location is great, it feels like a good deal," and "The breakfast was excellent." Our hotel is located within walking distance of Ikebukuro Station, and with many restaurants and commercial facilities in the surrounding area, it is used as a base for sightseeing and business. We are pleased that you found it convenient. On the other hand, we apologize for any inconvenience caused by the elevator structure. We will continue to improve the signs and guidance methods in the hotel so that first-time guests can easily understand. All of our staff will continue to strive to further improve our service so that we can provide our guests with a comfortable and pleasant stay. We hope you will use our hotel again when you visit Ikebukuro. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and all staff

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are very pleased to read your comments, such as "The location is great, it feels like a good deal," and "The breakfast was excellent." Our… Show more

Thank you very much for using Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly grateful for your kind words, "I'd like to come again!", and your warm comments of praise for our staff. Our entire staff is delighted to hear that you enjoyed our pillow selection and our all-night natural hot springs. It gives us great joy that you were able to relax and unwind after your trip. Thank you for your valuable feedback regarding the room size and PIN code entry. We will continue to consider ways to make our system easier to use and ensure a comfortable stay despite the limited space. We will continue to strive to provide heartfelt hospitality, striving to be a hotel that our guests will want to stay at again. We look forward to seeing you again. Super Hotel Ikebukuro Nishiguchi Natural Hot Springs Manager, Assistant Manager, and All Staff

Thank you very much for using Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We are truly grateful for your kind words, "I'd like to come again!", and your warm comments of praise for our staff. Our entire staff is de… Show more

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We also sincerely appreciate the many compliments you received regarding our free breakfast, hot springs, and our staff's service. All of our staff are very happy to see that you had a comfortable stay. Our hotel offers a nutritionally balanced free breakfast and natural hot springs to help our guests recover from their travel fatigue. We pay particular attention to the temperature and cleaning of the hot springs, in particular, so that you can enjoy a relaxing time after sightseeing or work. We are extremely encouraged to hear that you were glad to be able to use our facilities after a tiring day. We are also pleased to hear that you were pleased with our convenient location. Located right next to the JR and subway exits of Ikebukuro Station, with a wide variety of restaurants nearby, our hotel is convenient for both sightseeing and dining. We sincerely apologize for any concerns you may have had regarding luggage storage. We were relieved to hear that a senior staff member was ultimately able to find your luggage safely, but we deeply regret that our initial guidance was insufficient. Going forward, we will implement a stricter luggage management system and thoroughly share and confirm information among staff. However, we are truly grateful for the warm words you said at the end, "Thank you for everything." All of our staff will continue to work diligently to ensure that our hotel is one that provides peace of mind and smiles. We look forward to your next visit. The Manager, Deputy Manager and Staff of Super Hotel Ikebukuro West Exit Natural Hot Springs

Thank you for staying at Super Hotel Ikebukuro Nishiguchi Natural Hot Springs. We also sincerely appreciate the many compliments you received regarding our free breakfast, hot springs, and our staff's service. All of our staff are very… Show more