The location is great, it’s on the main road, and the 1st floor is a gear rental center. They offer free rides to the bus station with little waiting time which is very convenient. It would be great if there were a separate dry room for hotel guests to put our snow gears. They do offer free usage of the dry room at the rental center on 1st floor, but be sure to use name stickers to avoid mix ups.

Séjour effectué en Avril 2025

The sound proof ain’t so good. Please close your door lightly and walk softly or bring ear plug. Bathroom is shared!

Excellent location! Yazuwa Kogan is right across the street. You can rent the gear right at first floor and they have free shuttle van to take you to other ski place and back. The staff has a lovely and friendly Mandarin speaking help out. They also sell cheaper skilift ticket but need to pay cash.

Séjour effectué en Février 2025

Extremely busy reception with ski rental business combined, limited room to change before and after skiing although there is a locker room. Also, no specific guest snow gear drying area.

Great central location, friendly staff, affordable

Séjour effectué en Février 2025

Clean and friendly, very convenience

Séjour effectué en Janvier 2025

Outside toilet. Also i dont know where to take bath 😂

Very near to yuzawa kogen Staff really helpfull Complete equipment to rent and borrow

Séjour effectué en Décembre 2024

Plugs in Room 405 might not work suddenly.

The bathroom is shared but it's a real onsen. Excellent after snow activities!!

Séjour effectué en Janvier 2025

Going up and down the stairs could get a little tiring.

Very clean. Rooms were well heated and comfortable. Shared bath was clean and showerheads had good water pressure. Breakfast was also very nice.

Séjour effectué en Janvier 2025

Only one staff member was really strong with English, so if she were gone it would have made the experience a bit worse. We know some Japanese so that made it okay, but she's a single point of failure for English speaking guests.

The friendliness of the staff, the transportation to the nearby resorts and train station, the rentals available.

Séjour effectué en Décembre 2024

Rooms can be noisy, owing to youngsters enjoying their ski trips, so look elsewhere if you want solitude.

Friendly helpful staff. Boo Sports ski hire on ground floor, including transport to ski fields, with discounted lift tickets.

Séjour effectué en Décembre 2024

Excellent staff, hot spring and breakfast.

Séjour effectué en Décembre 2024

The room was a little dusty. Toilets were shared. We had to wait when there were lots of guests.

Very near the station and very helpful and friendly staff. Transportation wasn’t a problem at all because they sent and picked us up.

Séjour effectué en Avril 2024

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Very convinient to go to Gala Kogen. They have all equipment for rental and special ticket discounts for 1 day pass aki resort. Staffs are amazing.

Séjour effectué en Mars 2024

No elevator

Séjour effectué en Février 2024

Not having used a Futon before, perhaps some simple instructions and tips on how to lay a futon would be fantastic. Stairs were a little tight and using the provided slippers to move around within the complex made it a little difficult due to sizing.

We get the full experience of a traditional tatami room with Futons for beds. The room was cozy, place was clean and the internet was fantastically fast and reliable. Air conditioning and electric heater was provided as it can get very cold.

Séjour effectué en Février 2024

Not much, everything was great. Only if staying on 4th floor, it would be tiring to climb up from the bathroom, which is in B1

Super convenient- around 10 mins walk to the guesthouse, and ski equipment shop just downstairs! Transportation between most snow resorts are a big plus, and the equipment are nice. Super good for first time skier/ snowboarder English/ Chinese/ Japanese are available.

Séjour effectué en Février 2024

Noise is a critical issue, but also the lowest cost in this area, the employees are so sweet, pick up us on station, take us to super market, next hotel...etc. so nice

Séjour effectué en Février 2024

Perfect location Right across the road from the skiing lifts. Nice coffee shop next door. Lovely staff and hot spring in the showers.

Séjour effectué en Janvier 2024

I am a light sleeper and I could hear everything that was going on in other rooms. But that was the only minus for me. My teenager son slept through everything.

The ski house was wonderful. The staff at the place made us feel instantly welcome. I guess it's the easy-going vibe of skiers and snowboarders :) You obviously know you are not for a luxurious stay when you book a room with a shared bathroom, but the place is very clean, well thought through and has all the necessities. It's a quick walk from the shinkansen station. The futons/ blankets are super warm, we didn't even need to use a heater during the night(January) Nice breakfast was provided for a very reasonable price.

Séjour effectué en Janvier 2024

helpful staff and very good support

Séjour effectué en Janvier 2024

They only have one hair dryer so you might need to wait for a bit if someone is using it.

The staffs are friendly and helpful. I love their shuttle service to different ski resorts and the train station which made our ski trip much more easier. Also, the environment was clean and I was comfortable to use the shared toilet.

Séjour effectué en Janvier 2024

Onsen is a bit hot but they have a way to adjust it with cold water.

Friendly and helpful staff. Clean and well organized.

Séjour effectué en Janvier 2024

Lots of things.

Weird place. First floor was a busy ski rental shop with a tiny front desk. Upstairs were small rooms with shared toilets and bath. Basement public bath was excellent. Second floor dining room was attractive. Yuzawa has basically only one street, a busy street, narrow and uncomfortable when walking. Only one street for shopping and dining with most restaurants and bars and cafes closed. Hard to find a place to eat in the evening. Whole town a bit shabby and uninteresting. No log cabins. No fireplaces. Not attractive. Not festive at all! Many Chinese tourists. Karuizawa in Nagano is way better!

Séjour effectué en Décembre 2023

-Free shuttle (to the ski house, ski resort and train station) -All of the staff are really kind and helpful -Proximity to the train station and other establishments

Séjour effectué en Décembre 2023

Location and staff very friendly and helpful

Séjour effectué en Décembre 2023