Commentaires sur l'établissement Empire House, Phnom Penh

Thank you for your feedback, Sylvie. We sincerely apologize for the issues you encountered during your stay. If you had informed our front desk, we would have been happy to provide a better room or even offer an upgrade if available. We take your comments seriously and will work on improving the cleanliness and noise insulation to ensure a more comfortable stay for future guests. We truly appreciate your understanding and hope you might give us another opportunity to provide a more pleasant experience.

Thank you for your feedback, Sylvie. We sincerely apologize for the issues you encountered during your stay. If you had informed our front desk, we would have been happy to provide a better room or even offer an upgrade if available. We tak… Voir plus

Dear Basile, Thank you for your kind review! We are delighted to hear that you found our staff very friendly and that your experience was overall satisfactory. It was our pleasure to keep your motorcycle safe during your stay, and we are happy we could assist in that way. We truly appreciate your feedback and hope to welcome you back soon. If there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.

Dear Basile, Thank you for your kind review! We are delighted to hear that you found our staff very friendly and that your experience was overall satisfactory. It was our pleasure to keep your motorcycle safe during your stay, and we are h… Voir plus

Thank you very much, Ariane, for taking the time to share your feedback and for rating us 8.0. We are glad to hear that everything met your expectations for the price you paid. At Empire House, we always aim to offer fair value and reliable essentials, including strong Wi-Fi and helpful service. Your comment about breakfast is well noted, and we will continue to look into ways to improve the experience further. We hope to have the opportunity to welcome you again in the future.

Thank you very much, Ariane, for taking the time to share your feedback and for rating us 8.0. We are glad to hear that everything met your expectations for the price you paid. At Empire House, we always aim to offer fair value and reliabl… Voir plus

Thank you for your feedback and for choosing to stay with us. We are pleased to hear that you found our hotel to be a good value for money and suitable for a short stay. Our team is always dedicated to providing a comfortable experience for our guests. We understand that preferences vary for longer stays, and we appreciate your honest input. If you ever return to Phnom Penh, we would be happy to welcome you again. Safe travels!

Thank you for your feedback and for choosing to stay with us. We are pleased to hear that you found our hotel to be a good value for money and suitable for a short stay. Our team is always dedicated to providing a comfortable experience for… Voir plus

Thank you for your kind review. We are delighted to hear that you found our staff friendly and that you were satisfied with the cleanliness and overall value for money. We always strive to provide a welcoming and comfortable stay for our guests, and your positive feedback motivates us to maintain our high standards. We appreciate your stay with us and hope to welcome you back on your next visit! Safe travels!

Thank you for your kind review. We are delighted to hear that you found our staff friendly and that you were satisfied with the cleanliness and overall value for money. We always strive to provide a welcoming and comfortable stay for our g… Voir plus

Thank you for taking the time to share your feedback about your stay with us. We are delighted to see that you found your experience to be very good overall. Your high scores for staff, comfort, and value for money are truly appreciated and reflect our commitment to providing excellent service. We also note your ratings for cleanliness, location, and facilities, and we recognize there is room for improvement in these areas. Your feedback is valuable in helping us identify ways to enhance our services and ensure that all aspects of your stay exceed expectations. Thank you once again for your kind words and constructive feedback. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for an even better experience. If there is anything further we can assist you with, please do not hesitate to let us know.

Thank you for taking the time to share your feedback about your stay with us. We are delighted to see that you found your experience to be very good overall. Your high scores for staff, comfort, and value for money are truly appreciated and… Voir plus

Thank you for your feedback regarding the water temperature in your room. We want to clarify that all our rooms are equipped with individual water heaters to ensure our guests have access to hot water at all times. It seems there may have been some confusion in operating the system. If you had informed our team during your stay, we would have been more than happy to assist you immediately and ensure everything was working properly. Our staff is always available to address any concerns or provide guidance when needed. We encourage all our guests to reach out to us during their stay so we can promptly resolve any issues. Thank you again for your understanding, and we hope to welcome you back for an even better experience. Safe travels!

Thank you for your feedback regarding the water temperature in your room. We want to clarify that all our rooms are equipped with individual water heaters to ensure our guests have access to hot water at all times. It seems there may have … Voir plus

Thank you for your feedback! We are happy you found our place calm and welcoming. Regarding the bathroom, most rooms already have locks, but we sincerely apologize for the oversight in your room. We will address this immediately to ensure it is taken care of for future stays. Your input helps us improve, and we appreciate you sharing it!

Thank you for your feedback! We are happy you found our place calm and welcoming. Regarding the bathroom, most rooms already have locks, but we sincerely apologize for the oversight in your room. We will address this immediately to ensure i… Voir plus

Thank you for your kind review. We are thrilled to hear that you had a pleasant stay and enjoyed your room. It is wonderful to know that our staff’s helpfulness added to your experience. Your satisfaction is our top priority, and we are glad we could make your visit a great one. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards,

Thank you for your kind review. We are thrilled to hear that you had a pleasant stay and enjoyed your room. It is wonderful to know that our staff’s helpfulness added to your experience. Your satisfaction is our top priority, and we are gl… Voir plus