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Commentaires sur l'établissement EKHO Safari Tissa 5 étoiles

Tissamaharama, 82600 Tissamaharama, Sri Lanka

  • Amin

    Commentaire envoyé le 28 octobre 2025 · Séjour effectué en Octobre 2025

    Commentaire authentique
  • Robin

    Commentaire envoyé le 14 septembre 2025 · Séjour effectué en Septembre 2025

    Commentaire authentique

    Le personnel est vraiment super gentil hyper à l’écoute et au petit soins

    Réponse de l'établissement :

    Dear Robin, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly honored to receive such a perfect score across all categories—it means a great deal to our entire team. It’s especially heartening to hear your appreciation for our staff. We take great pride in being attentive, caring, and genuinely welcoming to every guest, and your feedback is a wonderful affirmation of that commitment. We’re delighted that you enjoyed your stay with us and hope to have the pleasure of welcoming you back to Tissa EKHO Safari Hotel in the near future. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

    Dear Robin, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly honored to receive such a perfect score across all categories—it means a great deal to our entire team. It’s especiall… Voir plus

    EKHO Safari Tissa
    15 septembre 2025
  • Dylan

    Commentaire envoyé le 14 septembre 2025 · Séjour effectué en Septembre 2025

    Commentaire authentique

    Un super hôtel, avec une vue exceptionnelle sur le lac, super chambres ultra spacieuses et confortables. Le personnel est très gentil et bienveillant. Je recommande fortement!

    Réponse de l'établissement :

    Dear Dylan, Thank you so much for your generous review and for choosing Tissa EKHO Safari Hotel during your visit. We’re truly delighted to hear that you enjoyed your stay and that our spacious, comfortable rooms and the magnificent view of the lake made a lasting impression. Your perfect ratings across all categories are deeply appreciated and serve as a wonderful motivation for our entire team. It’s especially heartening to know that our staff’s kindness and attentiveness stood out to you. We strive to create a welcoming and caring environment for every guest, and your words are a beautiful reflection of that effort. Thank you again for your strong recommendation—it means the world to us. We look forward to welcoming you back for another exceptional experience in the future. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

    Dear Dylan, Thank you so much for your generous review and for choosing Tissa EKHO Safari Hotel during your visit. We’re truly delighted to hear that you enjoyed your stay and that our spacious, comfortable rooms and the magnificent view o… Voir plus

    EKHO Safari Tissa
    15 septembre 2025
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  • Marine

    Commentaire envoyé le 8 septembre 2025 · Séjour effectué en Juin 2025

    Commentaire authentique

    Le logement très sympa Le personnel adorable

    La nourriture du restaurant vraiment pas bonne

    Réponse de l'établissement :

    Dear Marine, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you found our accommodation very nice and that our staff made a positive impression with their warmth and hospitality. Your perfect ratings across all categories, including comfort, cleanliness, and value for money, mean a great deal to our entire team. We’re also grateful for your honest feedback regarding the restaurant food. While we’re pleased that other aspects of your stay met your expectations, we sincerely regret that our culinary offerings did not reflect the quality we aim to deliver. Your comments have been shared with our kitchen team, and we are actively working to improve both the variety and flavor of our dishes to better meet the tastes of our guests. Thank you again for your thoughtful review. We hope to have the opportunity to welcome you back and provide an even more satisfying dining experience alongside the comfort and hospitality you’ve come to expect from EKHO Safari. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

    Dear Marine, Thank you so much for your kind words and for taking the time to share your experience with us. We’re truly delighted to hear that you found our accommodation very nice and that our staff made a positive impression with their … Voir plus

    EKHO Safari Tissa
    11 septembre 2025
  • Kessi

    Commentaire envoyé le 3 septembre 2025 · Séjour effectué en Septembre 2025

    Commentaire authentique
  • Diane

    Commentaire envoyé le 29 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    Ce que clairement j’ai aimé, et c’est vraiment la seule chose, c’est le personnel et la réactivité et leur gentillesse malgré tout

    Les équipements sont vieux, y’a même pas de rideaux, on a eu un problème à l’arrivée, enfin tellement de choses

    Réponse de l'établissement :

    Dear Diane, Thank you for taking the time to share your feedback following your stay at EKHO Safari Tissamaharama. We truly appreciate your honest comments, and we’re especially grateful for your kind words about our staff’s responsiveness and kindness. It means a great deal to us that their service stood out and made a positive impression. We’re genuinely sorry to hear that certain aspects of your stay did not meet expectations. Your remarks regarding the condition of the equipment and the room setup — including the lack of curtains and the issue upon arrival — have been noted with great care. We understand how important comfort and functionality are, and we’re actively working to improve these areas to ensure a better experience for all our guests. Your feedback is invaluable in helping us grow and refine our services. We hope to have the opportunity to welcome you back in the future and provide a stay that reflects the full potential of our hospitality. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Tissamaharama

    Dear Diane, Thank you for taking the time to share your feedback following your stay at EKHO Safari Tissamaharama. We truly appreciate your honest comments, and we’re especially grateful for your kind words about our staff’s responsiveness … Voir plus

    EKHO Safari Tissa
    30 août 2025
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  • Marc

    Commentaire envoyé le 28 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    L emplacement

    Réponse de l'établissement :

    Dear Valued Guest, Thank you for sharing your feedback and for rating your experience across several key areas of your stay at EKHO Safari Tissamaharama. We’re pleased to see your appreciation for our team, and we’re especially grateful for the perfect score you gave our staff. It’s always rewarding to know that our hospitality made a positive impact on your visit. We also acknowledge your ratings and comments regarding cleanliness, location, facilities, comfort, and value for money. Your feedback is important to us, and we will continue working to enhance these areas to ensure every guest enjoys a truly exceptional stay. We hope to have the pleasure of welcoming you back in the future and providing an even more memorable experience. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

    Dear Valued Guest, Thank you for sharing your feedback and for rating your experience across several key areas of your stay at EKHO Safari Tissamaharama. We’re pleased to see your appreciation for our team, and we’re especially grateful f… Voir plus

    EKHO Safari Tissa
    28 août 2025
  • Michelle

    Commentaire envoyé le 17 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique
  • Thibault

    Commentaire envoyé le 27 juillet 2025 · Séjour effectué en Juillet 2025

    Commentaire authentique
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  • Valerie

    Commentaire envoyé le 24 juillet 2025 · Séjour effectué en Juin 2025

    Commentaire authentique

    Le personnel a l accueil pas très aimable et professionel. Sinon tout était parfait .

    Réponse de l'établissement :

    Dear Ms.Valerie, Thank you for sharing your feedback and for highlighting the aspects of your stay that you enjoyed. We’re delighted that the cleanliness, comfort, and overall value met your expectations so highly, and that your experience at EKHO Safari Tissa was otherwise very satisfying. We do, however, deeply regret that your impression of our reception staff fell short of the warm and professional service we strive to provide. Your remarks have been shared with our team leadership, and we are reviewing this with care to ensure future interactions reflect the genuine hospitality we are known for. We truly appreciate your candor, and we hope to have the opportunity to welcome you back again—with a flawless experience from the moment you arrive. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Tissa

    Dear Ms.Valerie, Thank you for sharing your feedback and for highlighting the aspects of your stay that you enjoyed. We’re delighted that the cleanliness, comfort, and overall value met your expectations so highly, and that your experience… Voir plus

    EKHO Safari Tissa
    25 juillet 2025
  • Maylis

    Commentaire envoyé le 18 juin 2025 · Séjour effectué en Juin 2025

    Commentaire authentique

    La vue sur le lac est superbe, la piscine très bien pour se prélasser au soleil. Les chambres en revanche sont vieillissantes, bien que spatieuses.

    Réponse de l'établissement :

    Dear Maylis, Thank you for taking the time to share your feedback following your stay with us at EKHO Safari Hotel. We’re delighted you enjoyed the beautiful lake view and found the swimming pool perfect for relaxing under the sun. It’s also lovely to know that the spaciousness of your room and the bed comfort met your expectations. We appreciate your comments about the room condition. While we’re proud of the charm our property brings, we understand the importance of maintaining high standards and are actively planning updates to enhance the guest experience even further. Thank you again for your visit. We hope to welcome you back in the future for an even more enjoyable stay. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Maylis, Thank you for taking the time to share your feedback following your stay with us at EKHO Safari Hotel. We’re delighted you enjoyed the beautiful lake view and found the swimming pool perfect for relaxing under the sun. It’s … Voir plus

    EKHO Safari Tissa
    2 juillet 2025
  • Choco

    Commentaire envoyé le 28 mai 2025 · Séjour effectué en Mai 2025

    Commentaire authentique

    Le hall est joli, la chambre est sympa.

    Nous avions réservé 2 nuits entre autres pour la piscine : celle-ci n'était pas accessible le 1er jour, et malgré les dires du staff, le 2eme jour elle n'était toujours pas ouverte. Au final, nous n'avons fait qu'une seule nuit et changer d'hôtel. Buffet assez cher pour ce que c'était.

    Réponse de l'établissement :

    Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our lobby and room to be welcoming and comfortable. We sincerely regret the inconvenience caused by the swimming pool’s unavailability during your stay and understand how important this amenity is for our guests. Please know that we take your concerns seriously and will review this matter to ensure better communication and service in the future. Regarding the buffet pricing, we appreciate your input and will assess ways to enhance the value and quality of our offerings. We are truly sorry that your experience did not meet your expectations, and we hope to have the opportunity to welcome you back in the future and provide an improved stay. Warm regards, Angela Manawadu Front Office Manager Tissa EKHO Safari Hotel

    Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found our lobby and room to be welcoming and comfortable. We sincerely regret the inconvenience caused by the swimming pool’s unavailab… Voir plus

    EKHO Safari Tissa
    29 mai 2025
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  • Camille

    Commentaire envoyé le 21 février 2025 · Séjour effectué en Février 2025

    Commentaire authentique

    Chambres spacieuses et confortables et jardin donnant sur un beau lac. Proximité avec l'entrée du parc national de Yala.

    Hôtel envahi par des groupes et repas du soir sous forme de buffet très ordinaire. Prix élevés pour la qualité des prestations offertes.

    Réponse de l'établissement :

    Dear Camille, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the spacious and comfortable rooms, as well as the beautiful lake view and proximity to Yala National Park. We apologize for any inconvenience caused by the presence of groups and the quality of the evening buffet. Your comments regarding the pricing and quality of our services are noted, and we will work on improving these aspects to better meet our guests' expectations. We hope you might consider staying with us again in the future so we can provide you with a more satisfying experience. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Camille, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the spacious and comfortable rooms, as well as the beautiful lake view and proximity to Yala National Park. We apologize for any inconvenie… Voir plus

    EKHO Safari Tissa
    5 mars 2025
  • Charfi

    Commentaire envoyé le 9 février 2025 · Séjour effectué en Février 2025

    Commentaire authentique

    Un hôtel tranquille au port du lac propre et un service spécialement

    Le buffet c’est pratiquement que la nouretture local

    Réponse de l'établissement :

    Dear Charfi, Thank you for your review! We're glad you enjoyed the peaceful atmosphere, cleanliness, and special service at our hotel. We appreciate your feedback on the buffet and will take it into consideration to enhance our dining options. We hope to welcome you again soon. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Charfi, Thank you for your review! We're glad you enjoyed the peaceful atmosphere, cleanliness, and special service at our hotel. We appreciate your feedback on the buffet and will take it into consideration to enhance our dining … Voir plus

    EKHO Safari Tissa
    13 février 2025
  • Martine

    Commentaire envoyé le 3 février 2025 · Séjour effectué en Février 2025

    Commentaire authentique

    Très bel hôtel bien placé pour un safari Piscine magnifique eau a température idéale Très belle chambre Personnel sympa

    La zone sanitaire de la piscine n est pas du tout a la hauteur d un si bel hôtel. Il va être urgent de rénover cette partie L arrivée de 2 cars de touristes chinois dont un groupe très bruyant et a qui personne dans le personnel de l hôtel n a expliqué que hurler a la piscine n est pas obligatoire et que cracher dans la piscine n est pas très hygiénique Dommage car notre première nuit s est très bien passée

    Réponse de l'établissement :

    Dear Mr.Martine, Thank you for your review and for highlighting the aspects you enjoyed, such as our well-located hotel, beautiful pool, comfortable rooms, and friendly staff. We’re delighted that your first night went well! We sincerely apologize for the concerns you faced regarding the pool sanitary area and the disturbance caused by other guests. Please know that we take your feedback seriously. We will look into improvements for the pool facilities and ensure our team reinforces proper etiquette among all guests to maintain a peaceful and hygienic environment. We truly appreciate your insights and hope to welcome you back for a more seamless and enjoyable experience in the future. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Mr.Martine, Thank you for your review and for highlighting the aspects you enjoyed, such as our well-located hotel, beautiful pool, comfortable rooms, and friendly staff. We’re delighted that your first night went well! We sincerely … Voir plus

    EKHO Safari Tissa
    5 février 2025
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  • Baptiste

    Commentaire envoyé le 21 janvier 2025 · Séjour effectué en Janvier 2025

    Commentaire authentique

    L’hôtel est très grand avec une belle piscine et une super vue sur le lac. La chambre que nous avions était très spacieuse et propre. Le buffet du restaurant est plutôt bon

    Le rapport qualité prix un peu excessif pour le Sri Lanka

    Réponse de l'établissement :

    Dear Baptiste, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our spacious hotel, beautiful pool, stunning lake views, and the cleanliness of your room. It’s also great to know that you found our restaurant buffet enjoyable. We appreciate your feedback regarding the value for money and will take it into consideration as we continuously strive to enhance our guest experience. We hope to welcome you back again in the future! Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Baptiste, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our spacious hotel, beautiful pool, stunning lake views, and the cleanliness of your room. It’s also great to know that… Voir plus

    EKHO Safari Tissa
    5 février 2025
  • Salem

    Commentaire envoyé le 3 octobre 2024 · Séjour effectué en Septembre 2024

    Commentaire authentique
  • Vincent

    Commentaire envoyé le 18 juin 2024 · Séjour effectué en Juin 2024

    Commentaire authentique

    La chambre était belle et grande , la vue était très jolie

    La nourriture n'était pas incroyable

    Réponse de l'établissement :

    Dear Mr.Vincent, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the spacious room and the beautiful view. However, we're sorry to learn that the food did not meet your expectations. Your feedback is invaluable to us, and we will certainly take your comments into consideration as we strive to improve our offerings. We hope to have the pleasure of welcoming you back in the future for an even better experience. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Mr.Vincent, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the spacious room and the beautiful view. However, we're sorry to learn that the food did not meet your expectations. Your feedb… Voir plus

    EKHO Safari Tissa
    20 août 2024
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  • Brigitte

    Commentaire envoyé le 18 mars 2024 · Séjour effectué en Février 2024

    Commentaire authentique

    excellent accueil avec un personnel très arrangeant Bien situé entouré d’espaces verts au bord du lac

    Réponse de l'établissement :

    Dear Brigitte, We're delighted that you found our setting to your liking and hope that it contributed to a memorable stay. If you ever find yourself in the area again, we'd be honored to welcome you back for another wonderful experience. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Brigitte, We're delighted that you found our setting to your liking and hope that it contributed to a memorable stay. If you ever find yourself in the area again, we'd be honored to welcome you back for another wonderful expe… Voir plus

    EKHO Safari Tissa
    3 mai 2024
  • Maria

    Commentaire envoyé le 14 mars 2024 · Séjour effectué en Février 2024

    Commentaire authentique

    La situation face au lac La piscine Le choix des vins Le dîner correct

    Le bruit de la climatisation non de notre chambre mais de celle de l’étage Le matelas moyen

    Réponse de l'établissement :

    Dear Ms.Maria, Thank you for your review. We're thrilled you enjoyed the lake view, pool, and wine selection. We apologize for the issues with the air conditioning and mattress. Your feedback helps us improve, and we hope to welcome you back soon for an even better experience. Warm regards, Angela Manawadu Front Office Manager EKHO Safari Hotel Tissa

    Dear Ms.Maria, Thank you for your review. We're thrilled you enjoyed the lake view, pool, and wine selection. We apologize for the issues with the air conditioning and mattress. Your feedback helps us improve, and we hope to welcome yo… Voir plus

    EKHO Safari Tissa
    3 mai 2024
  • Ramboux

    Commentaire envoyé le 24 février 2024 · Séjour effectué en Février 2024

    Commentaire authentique
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  • Vezeau

    Commentaire envoyé le 16 février 2024 · Séjour effectué en Février 2024

    Commentaire authentique

    Le décor de la réception, la variété du buffet, la piscine, la vue sur le lac, les fleurs sur le lit, la gentillesse du personnel.

    Rapport qualité/prix de la chambre. Vielle hôtel qui nécessiterait un peu d’entretien.

    Réponse de l'établissement :

    Dear vezeau, Thank you for sharing your experience with us! We're thrilled you found our staff amazing, variety of the buffet & loved our fantastic location. We appreciate your comments about the rooms & we'll take this into account to enhance our offerings. We hope to welcome you back for an even better experience! Warm regards, Angela Manawadu Front Office Manager Ekho Safari Hotel Tissa

    Dear vezeau, Thank you for sharing your experience with us! We're thrilled you found our staff amazing, variety of the buffet & loved our fantastic location. We appreciate your comments about the rooms & we'll take this in… Voir plus

    EKHO Safari Tissa
    23 février 2024
  • Sebastien

    Commentaire envoyé le 4 janvier 2024 · Séjour effectué en Novembre 2023

    Commentaire authentique
  • Anthony

    Commentaire envoyé le 18 novembre 2023 · Séjour effectué en Août 2023

    Commentaire authentique

    Établissement de passage pour une nuit Chambres basiques Le personnel à l’accueil est super La piscine est super et la vue est sympa aussi

    Le personnel du restaurant de l’hôtel peu agréable

    Réponse de l'établissement :

    Dear Anthony, Thank you for the time taken to share your valuable feedback following your recent stay at Ekho safari Hotel. We have noted the mentioned areas of concerns and will be looking in to them as we endeavor to enhance our guest experience with each and every stay. We apologize for any inconvenience caused by the situation you faced and have instructed the relevant department to act immediately. We hope this would not deter you from visiting us again as we look forward to offering you a more memorable hotel experience. Warm regards, Angela Manawadu Front Office Manager Ekho Safari Hotel Tissa

    Dear Anthony, Thank you for the time taken to share your valuable feedback following your recent stay at Ekho safari Hotel. We have noted the mentioned areas of concerns and will be looking in to them as we endeavor to enhance our guest … Voir plus

    EKHO Safari Tissa
    25 février 2024
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