9.0

Opiniones del Aziz House 1

RUE 9 HAY BEN KHLILE, 82000 Tan-Tan, Marruecos

  • Ouabicha

    Escrito en 19 de octubre de 2025 · Se alojó en septiembre de 2025

    Comentario auténtico

    Fraude. El dueño nos confirmó el precio que habíamos pagado por Booking y el último día antes de irnos, nos dijo que debíamos pagarle 100€ más. Hasta ahora Booking no nos ha dado una respuesta. Decepcionados.

    Respuesta del alojamiento:

    Thank you for sharing your feedback. However, we must strongly refute the accusation of 'fraud' or any hidden charges. At Aziz House, we are committed to complete transparency, and all agreed-upon accommodation prices are confirmed in advance via the booking platform. ​We also thank you for acknowledging that the services were excellent and the stay was comfortable and exceptional, which is always our aim. ​To clarify: Your original reservation was for one room only. Upon your arrival, and due to an increased number of guests (additional companions) exceeding the number specified in the booking, you requested an extra room to ensure your comfort. You were informed of the additional cost of €100 for this extra room beforehand, and you agreed to this price in exchange for this supplementary service, which was separate from the original booking. ​The amount paid was exclusively for the requested and provided additional service and upgrade to your stay, not an arbitrary fee. We are committed to providing our best services and expect all guests to adhere to the "Guest Etiquette" (Respect for the Property). ​We have full confidence in the transparent procedure we followed to fulfil your request. We regret any misunderstanding regarding the upgrade process, but it is our responsibility to ensure fair and transparent pricing for all services provided

    Thank you for sharing your feedback. However, we must strongly refute the accusation of 'fraud' or any hidden charges. At Aziz House, we are committed to complete transparency, and all agreed-upon accommodation prices are confirmed in advan… Mostrar más

    Aziz House 1
    31 de octubre de 2025
  • Hector

    Escrito en 13 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Aziz es el mejor. Nos dio té y muchos consejos. Una experiencia de la ostia

    Respuesta del alojamiento:

    ✨✨✨✨✨ ¡Qué valoración tan maravillosa y generosa! 🌟 Tus palabras realmente nos alegran y nos iluminan el día. Es un inmenso honor para mí haber contribuido a que tu estancia fuera una experiencia tan distintiva y cómoda. Nuestro principal objetivo es siempre ofrecer una cálida bienvenida y el mejor servicio posible, y nos complace enormemente saber que nuestros esfuerzos han sido de tu agrado. Nuestros consejos son una pequeña parte de la hospitalidad en la que creemos, y que te hayan sido útiles significa mucho para nosotros. Esperamos con ansias una nueva oportunidad para servirte y darte la bienvenida de nuevo a tu segundo hogar. ¡Gracias de corazón por esta valoración tan inestimable! ❤️ abdelaziz haikoum

    ✨✨✨✨✨ ¡Qué valoración tan maravillosa y generosa! 🌟 Tus palabras realmente nos alegran y nos iluminan el día. Es un inmenso honor para mí haber contribuido a que tu estancia fuera una experiencia tan distintiva y cómoda. Nuestro principal… Mostrar más

    Aziz House 1
    26 de mayo de 2025
  • Alejandro

    Escrito en 3 de marzo de 2025 · Se alojó en febrero de 2025

    Comentario auténtico

    Todo y el hospedaje

    Nada

    Respuesta del alojamiento:

    As your host, it always brings me immense joy and honor to read your comments describing your stay as "clean, homely, and thoroughly enjoyable." Your words, like "the best host in the world," are a truly cherished testament to my efforts, confirming that everything I do to make you feel at home has paid off. We are actively striving to maintain our title as the best host in the city of Tantan for 2025, and we look forward to achieving this title again in 2026. ⭐⭐⭐⭐⭐ Thank you very much for your great appreciation, and we always look forward to welcoming you back to Aziz House!

    As your host, it always brings me immense joy and honor to read your comments describing your stay as "clean, homely, and thoroughly enjoyable." Your words, like "the best host in the world," are a truly cherished testament to my efforts, c… Mostrar más

    Aziz House 1
    3 de junio de 2025
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  • Beatriz

    Escrito en 12 de septiembre de 2024 · Se alojó en septiembre de 2024

    Comentario auténtico

    Lo mejor que tiene este lugar es la hospitalidad de Aziz, es un súper anfitrión, muy atento y amable. La habitación está muy limpia y es muy agradable para descansar. El desayuno es maravilloso, súper rico y variado, Gracias Aziz, espero volver!

    Respuesta del alojamiento:

    Hello Beatriz, I’m delighted to hear that you were thoroughly impressed with your stay at Aziz House and the hospitality services we provide. We take great care in offering the best and most authentic Moroccan hospitality, with a personal touch in meal preparation, reception, and customized tours, among many other services. We look forward to welcoming you back at any time. We are always ready to provide you with the best possible experience. Best regards, Abdelaziz Aziz House

    Hello Beatriz, I’m delighted to hear that you were thoroughly impressed with your stay at Aziz House and the hospitality services we provide. We take great care in offering the best and most authentic Moroccan hospitality, with a personal t… Mostrar más

    Aziz House 1
    13 de septiembre de 2024
  • Jose

    Escrito en 29 de mayo de 2024 · Se alojó en mayo de 2024

    Comentario auténtico

    El trato y la atención, la tortilla de desayuno genial

    Respuesta del alojamiento:

    "Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay AZIZ HOUSE. We are always committed to providing an exceptional and unique experience for all our guests, and we are very pleased that you appreciate that. We look forward to hosting you again in the near future! 🌟🏡" ABDELAZIZ\ TAN TAN

    "Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay AZIZ HOUSE. We are always committed to providing an exceptional and unique experience for all our guests, and we are very pleased that … Mostrar más

    Aziz House 1
    6 de junio de 2024
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