Reviews of Maison Jannate Louise 4 stars

Uniqueness and quietness

Although on ground floor our window had the outside shutter blinds down all the time. The window would be better as patio doors so you could access your own balcony area.

Double charge and poor location The house is very far from the center of Marrakech. Each taxi ride cost €40, which made it very difficult to move around. When we arrived, we spoke with the owner (Yalal) and agreed to stay just one night and pay the Booking.com fees for the four nights, so he wouldn’t lose money. However, once we got back to Spain, we saw that he charged us everything: the full original booking and the new deal we had agreed on — meaning we were charged twice. We have filed a complaint with Booking.com and are waiting for a response. If the situation is resolved and we get our money back, we will remove this review. For now, we do not recommend this property.

The room was spacious. The garden was perfect. Staff is very gentle and helpful. Breakfast beyond every expectation.

A small fridge in the room would be added value.

Breakfast was excellent - plenty of choice Moroccan style The garden was beautiful Bedroom was large and bathroom Staff were very helpful and friendly

N/A

We spent our first night in Morocco here. The drive from the airport was stressful at times, but we relaxed as soon as we arrived, being greeted with some tea and sweets. Breakfast plus a dip in the pool in the morning was a great start to our day - a long drive south.

It was always clean and the outdoor was serene and homely

The distance from the city centre

Nora is very lovely person and cooking very delicious. Working hard on cleaning and taking care about the place.

This villa does not match the photos. The furniture, paths in the garden, sun loungers, sofas and other things are already very worn out. There was constant construction of the garden and there is a construction site nearby. Also, noisy machines were used by garden workers. I was not provided with a cot, which was in the description, or a high chair. This caused us great inconvenience and stress. The first night I had to sleep with a one-year-old child in the same bed. Then I had to wait for two days for a high chair and it was impossible to feed the child. The workers did not speak English, which caused a lot of inconvenience. All the roads in the garden are broken or unpaved. I could not walk everywhere with my child, as there was very dirty uncultivated soil. In the villa itself, the sofas are old, and there are also cigarette burns on them. On the day of arrival, the house was very hot and smelled burnt, so it was difficult to breathe. There were also constant problems with taxis. I asked for a child seat in the taxi, but they were very irresponsible and sent a taxi several times without a child seat. On the last day, I was also cheated out of 30 euros and charged an extra fee for the taxi. Including the amount was debited from my card with a very high commission.

The property itself is superb, beautiful and peaceful and quiet .

Just the distance from the city centre and the cost of taxi just to go to the medina which is expensive for me as it cost 30 euro or 300 in Moroccan money return. However, if you have a car and driving I will recommend this place as the ambience is really beautiful!

A very nice location with an impressive view of the mountains. Friendly staff. Spacious rooms and bathroom. However, the rating would be significantly higher if the accommodation fulfilled one of its main purposes: a comfortable sleep and good rest. Unfortunately, the vibrations from the rooftop air conditioning (heating) units are transmitted through the building’s structure just above our bed, causing almost constant noise throughout the night, which disrupted sleep and ruined both the rest and the overall impression of the stay. The irony was that we weren’t the ones using the heating—it was someone else in the building—but that same heating kept us awake and caused sleeplessness. I hope the staff will take care of this issue for the sake of future guests.

The house interior design, breakfast and staff

Water wasn't hot enough for a shower, noise from AC et

The staff were very good. They were very helpful and took care of all our needs.

Beautiful place! Especially If you have a car this is the best place to stay at a very reasonable price. The staff and the owner are excellent at paying attention to all reasonable requests. It is located out of the city so it's nice and quiet. Just some occasional dog barking at night but nothing bothersome. Very clean and well kept. We definitely found our favorite place to stay when visiting Marrakech.