The food is quite expensive for what it was, especially given prices in the city (which were much lower).

The staff are incredibly friendly and helpful. The pool is huge, as was our room, with our own balcony. It was really peaceful and the perfect end to our trip after staying in the city centre. Breakfast was also delicious. It’s a boutique hotel with only a few rooms which is nice.

Stayed in October 2025

The location

The hotel was very comfortable and quiet, the rooms were spacious and clean, and the hotel staff were very wonderful. They are Nour El Din and Moath, their morals are excellent and their service is wonderful. The two ladies who worked with us in the kitchen, their cooking is very wonderful and delicious.

Stayed in September 2025

Nothing

Great room and service, relaxing stay and close to local markets.

Stayed in September 2025

Unmade track leading to property and no signs on the main road

Absolutely stunning hotel, food was amazing, staff were brilliant

Stayed in September 2025

It's a wonderful place, and I stayed there for 2 days as a stopover. Of course it's a bit far from the city but it's exactly what I was looking for. A peaceful, quiet place surrounded by nature and authentic Morocco where I could recharge my batteries. I spent 2 days relaxing and chilling out. What makes this place so special and it's important to mention this is Mohad, he was incredibly kind and always willing to help. Mohad makes this place so healing and a must visit. This is what I call a true Moroccan holiday with a welcome that exceeds all expectations.

Stayed in July 2025

This isn't what we "didn't like" but just some things to consider: A usual gripe of ours was the scarcity of plug sockets in our room, especially next to the bed. We also understand why people leaving reviews criticise the location, the hotel is down a dirt track and 30 minutes from Marrakech, but with the taxi service available it was no big deal, as long as you don't mind paying. With the hotel unable to serve alcohol, we purchased some from a supermarket, we would have liked a fridge in the bedroom to keep drinks etc. cold. We were sent a food menu before our trip which was different from the menu when we arrived, and to be honest they could add some additional items as there isn't much to choose from, even if the food we had was nice enough. Breakfast was nice, but too much for us and we felt bad for wasting all the dishes of fruit and breads. One final thing, you might need ear plugs at night time, there are chickens and dogs close by, who like to make a lot of noise (not the hotels fault)! In our room, we had to run the hot water for 5 or so minutes to get some heat, again this shouldn't be a deal breaker for anyone! My wife would have liked a full length mirror in the room, she's not vain, she just likes a full length mirror!!! We thought that the patio furniture could have been a little more comfortable, but we did enjoy sitting out looking over towards the mountains. One final niggle, some music playing around the pool, even quietly would have been nice to create more of an atmosphere, again this is a personal preference.

Palais Menzah & Spa was just the relaxing break away from the hustle and bustle we were looking for. The staff were excellent, very accommodating, friendly and always on hand (which made the hotel feel secure). As the hotel is about 30 minutes outside of Marrakech we needed to utilise taxis and the two lads on reception were always quick to sort this for us, just bear in mind that a return taxi is about €75. The taxi driver we had multiple times (Osama) was excellent and always made himself available. The lads also organised a hot air balloon experience for us, we were even picked up and dropped back to the hotel. The Wi-Fi throughout the hotel is good, the pool is wonderful and clean. Our room (room #4) was massive and the balcony looked out towards the garden / entrance, which we liked. The hotel is clean and still feels new, it is very peaceful. The Hammam is a must, this needs to be booked and is situated downstairs in the hotel. Something to consider is the massages, we took advantage of the hot stone massage, but this takes place in your room, which we didn't expect. All in all we would recommend the hotel for anyone who wants to be away from the city, a place to unwind, relax by the pool and recharge.

Stayed in May 2025

Lovely place—very quiet and peaceful. The breakfast was good, and the staff were fantastic, especially Mouad, who was incredibly helpful. I definitely recommend this place!

Stayed in May 2025

Close to Marrakech, easy to find. Friendly staff, very quiet and relaxed!

Stayed in April 2025

Nothing I didn't like - but a lot of the reviews are spot on. This is a boutique low-scale hotel, it has only 4-5 rooms, 1-2 staff (during Apr visit, not sure during peak months what the situation is). Expect to do some things hands-on (no vallet, there's only 1 person doing everything etc). Getting there was a bit tricky on day 1, soon as we knew the right way in, it was very easy. Food options are limited in the hotel/area, no delivery support in that area so having a car is essential if you have family and need food.

Mouaz and the other shift guy were extremely friendly, kind and helpful. Even our little kids loved them. They were also helpful with our special needs son around food at breakfast time.

Stayed in April 2025

Nothing

Welcoming friendly hotel and Spa. Receptionist especial thanks for the boys. .Mauad and Hassan are very humble and friendly. They satisfied our needs during our stay. Spacious room and Comfy bed. Room is amazing. swimming pool is clean and easy access. Night time we can relax. Lounge is very comfortable ,quiet too. Three nights peaceful stayed. |Especially i have to mentioned breakfast. Breakfast is plenty and quality. They making fresh after we arrived dinning table. Lunch also tasty/ We tried moroccon dish. love the breakfast choice. I recommend this place. Our room with terrace is nice view.

Stayed in April 2025

Be weary of taxis/ indrive taking you here. They requested additional money on both of our trips claiming the distance was further than what they thought.

Amazing hotel and nice to escape the bustling city of Marrakech. Best coffee we’ve had in Morocco. Incredible breakfast, great hospitality. Portion sizes for dinner were plentiful, tasty but could maybe offer something else besides tagine/ couscous.

Stayed in March 2025

It was a bit difficult to get to. The access road was not well illuminated. The patron told me that this was because the hotel had only been opened very recently, so I trust this will be fixed in the future

The property was amazing, very clean, very beautiful

Stayed in February 2025

Mouad was a great host.

Stayed in March 2025

It has only recently open so some things are missing. The biggest problem for us was how loud it gets because it isn’t insulated well.

It was such a nice place with a lot of potential. Mohad at the reception made sure that we had everything we needed and was always friendly and smiling. As it is a small place with only 5 bedrooms, we were lucky to meet another 2 groups of people and had a great time all together. It felt like a family home.

Stayed in February 2025

Such a beautiful place stunning rooms and lounge areas and staff that make you feel at home , outside the city and in a very quiet area so perfect of you want peace and relaxation in between visits to the hectic but fun marrakech centre , Mouad made me feel extremely welcome helped me out arranging drivers to the city centre and back making sure everything was OK with my stay and I was looked after even when away from the hotel not overpaying for taxis and buying souvenirs etc . Excellent value for money beautiful room comfortable and most amazing views from my rooms balcony of the Atlas mountains 10/10 for the property and staff the famous Arabic hospitality at its best

Stayed in February 2025

The Palace is 30 min away from the town, we rented a car so it wasn't a problem.

We had an amazing stay at Pallais Menzah & Spa. Exceptionally nice staff, especially Mouad greeted us with traditional tea and did everything to make sure we are looked after. Huge rooms, beautiful swimming area and lovely traditional breakfast. Thank you ♥️

Stayed in February 2025

No dislikes

We loved the quiet relaxed atmosphere. Very welcoming staff and the food was exceptional and authentic.

Stayed in January 2025

The resort's elegant design, combined with its top-notch amenities, made for a truly relaxing and enjoyable experience". "Loved everything about this resort! Clean rooms, helpful staff, and a cozy vibe made it a memorable stay". "The service was excellent".

Stayed in December 2024

We loved everything we should’ve stayed longer 😊

One of most beautiful places I have ever stayed in, the interior is very charming and nicely decorated everything looks new. Very nice location not too far from the city center. Our room was super clean with very comfortable beds outstanding view from the balcony. We loved the breakfast and the food they offered.Excellent customer service. We enjoyed Walking around the property surrounded by nature. I’m definitely coming back and will stay longer this time. Would highly recommend.

Stayed in December 2024

The resort offers fantastic amenities. The pool area was beautiful, with plenty of lounge chairs and umbrellas. I also enjoyed the on-site restaurant, which served delicious breakfast options. Overall, my stay at Palais Manzah & Spa exceeded my expectations. I’m already planning my next visit and can't wait to return! Highly recommended for anyone looking for a relaxing gateway.

Stayed in December 2024

The window in one room is broken and could not be closed therfore, 2 cokroaches came into the room and the staff did not remove them, but they gave us another room without bugs and working windows.. therfore the water outlet in the bathroom sinks was not functional.

The house and garden are new and looks fancy. The stuff is friendly. Not all can properly articulate in English. The Swimmingpool and rooms are specious

Stayed in June 2025

Nothing

Nothing

Stayed in May 2025

The shower didn't work properly, not always hot and as you had to wait it created a big pool in the bathroom. Many other small details did not work properly for a 5 star hotel.

The swimming pool and the size of the rooms was optimal.

Stayed in March 2025

Mismatch of expectations: On my first night, the shower malfunctioned. It took a long time until there was hot water and when it came, the water pressure was very weak. This is not unusual in Morocco, but I didn't expect it from a 5 star hotel. The second night, it was all good! We were looking forward to go to the spa. The spa was a small hammam place that needs to be reserved a few hours in advance (so it can be heated). We didnt know this. My travel partner and I couldn't be treated at the same time, so in the end, we chose to not make use of it. There was no menucard for dining, so we had to ask a lot of questions. The food was tasty, but the choices were limited, the portions were small and overpriced, not so much in the spirit of Moroccan hospitality. Because of this, we choose other venues to eat, though we would have preferred to stay in the hotel, because its such a lovely place. The service was warm, friendly and casual. But not with the professional classy standard you'd expect from a 5* hotel.

It's a gorgeous new hotel with great potential. The hotel was very beautiful, as was the terrace, pool and garden. I absolutely loved the rooms, they were comfortable, spacious and clean! The surroundings are calm and peaceful. If you're looking for good sleep, I recommend this place. The people in the hotel are very kind, and whenever we had questions or needs, they were happy to assist and help.

Stayed in January 2025