Reviews of Riad Karmela Princesse

Riad Karmela Princess is absolutely stunning. The decor is beautiful and full of Moroccan detail, and the location is perfect, right in the Medina, but still calm and comfortable. The staff were super kind and helpful. Breakfast was delicious and the rooftop is a great spot to relax after exploring Marrakech, with a cute jacuzzi. . Everything was clean, cozy, and well organized. Definitely a great choice for anyone visiting the city.

It was beautifully decorated and felt so homely

Nothing negative to say

Beautiful concept of several riads together as one hotel and spa. Roof terraces, plunge pools and the most hospitable, helpful staff we have encountered in a long time. Massive bed in a large clean room and decent WiFi.

Breakfast was good but not as good as everything else

The location was wonderful, although it would be difficult to find on your own. Be sure to avail of the Riad's driver to get you there the first day. This is one of the only hotels that serves alcohol--a huge plus for us.

We loved our stay. The owner and his female assistant at the desk in the Princesse were the only two staff members that seemed aloof and not particularly friendly. Breakfasts were okay, not great.

The confortable room, the staff was super friendly, the riad is so beautiful and peaceful, everything was perfect

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Location was perfect for us once we found our bearings. All the staff were so helpful and kind, even taking us to a nearby cafe on our first day for lunch. We felt very cared for and well looked after. There was a good selection at breakfast and omelettes made on request. The Karmela was an oasis of calm and tranquility, our room was lovely with its own roof terrace.

Exceptional in every way

Nothing was too much trouble for the wonderful team. Hakam in particular was exceptional. Highly recommended.

Our stay at Riad Karmela Princesse was absolutely fantastic and completely made our stay in Marrakech! We were a group of 4 friends and booked a family suite. I messaged the Riad in advance and asked for 4 separate beds. All communication with the Riad was promptly replied to. The information email from the Riad we received at the time of booking was really helpful, we used the Riad for transfers from and to the airport, there's no way we would have found our way there without their transfer. Our room was perfect, Riad Karmela and Karmela Princesse are absolutely stunning. We ate there on the first night and it was one of our best meals of our stay. Breakfast was fab too. The staff honestly cannot do enough for you, thank you to Mohamed, Hakim and Majid and all the staff at both Riads they really did make our stay so special.

We loved everything about our stay!

Staff were friendly, décor eye catching and good range of items for breakfast

Shame plunge pool wasn’t in operation - would’ve been useful to know in advance.

It looked amazing in the pictures, the staff were great and it was nicely furnished.

The location was so hidden away, easy to get lost through the souks and inaccessible by taxi or car. Our room had a terrible smell which was difficult to cope with but no help was offered until the 3rd day of our 4 night stay when a reed diffuser was offered, which didn’t mask the smell. We were in the Karmela Princess opposite the main riad. There were no facilities or atmosphere so it’s better to stay in the main riad.

Beautiful place to stay. Inconspicuous from the outside, beautifully furnished inside. Comfortable rooms, tea set, fresh fruit in the room every day, delicious breakfasts. Very helpful and friendly staff, nothing is impossible for them, you have everything you ask for. The Riad made our trip to Marrakesh unforgettable.

Location is great as close to the square and the souks. You can book your activities directly with the riad if that's your preference. The hospitality is second to none. Great staff that are attentive and aim to make your stay as enjoyable as possible!

The property provided excellent hospitality for the duration of our stay. The staff accommodated us in every way possible, providing information, looking after our needs and the food and ambience was excellent. The location of the property is exceptional, just two minutes walk from the medina. The property is kept to an exceptionally high standard, very clean and constantly maintained. Our room was fantastic and cleaned every day. There is a nice terrace to take in some sunshine on the rooftop. The staff are very helpful and even arranged a taxi to the nightclub. Overall we would highly recommend, the staff and host couldn’t do enough for us. Well done 😀

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Most beautiful place! Very clean and beautiful like it came out of the movies! Very dedicated and professional staff, excelent breakfast and restaurant, i have no words to describe!

Great location? Rooms and property very quirky. Shame we did not have time for a hamam!

Super sweet and helpful staff and wonderful central location.

Once you navigate your way around it’s a good location to visit Marrakesh

Wonderful courtyard and all very quiet to sleep. The staff were amazingly helpful could not do enough for you and always took the time to see if you were ok. Even when the other family members arrived they cooked some food in the evening which was perfect. They managed everything to ensure a very relaxing environment.

The Road is in a great location easy to walk to the Medina and Square. Nothing was too much trouble for the staff always cheery and helpful. The property felt very safe The facilities are really charming and hold a great deal of authentic charm we especially like the roof terrace and plunge pool at the end of a busy day. We are in the restaurant and found the food very nice and due to time of year could sit outside

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