Riad Layalina Fes – opinie

Serdecznie dziękujemy Dagmara za tak miłe słowa! Cieszymy się ogromnie, że docenili Państwo nasz personel, atmosferę, czystość, wygodę i oczywiście kuchnię naszej gospodyni. To dla nas ogromna radość wiedzieć, że pobyt u nas był dla Państwa tak pozytywnym doświadczeniem. Zawsze będzie nam miło gościć Państwa ponownie w Riad Layalina Fes!

Serdecznie dziękujemy Dagmara za tak miłe słowa! Cieszymy się ogromnie, że docenili Państwo nasz personel, atmosferę, czystość, wygodę i oczywiście kuchnię naszej gospodyni. To dla nas ogromna radość wiedzieć, że pobyt u nas był dla Państ… Pokaż więcej

Dear Guest, You booked the family suite for 2 nights on Jan. 5, arriving March 10. You asked 1 day prior to arrival to cancel the second night. This means you blocked the room during more than 2 months, asking very last minute to cancel half of your stay. I duly explained that I had absolutely no chance to get a reservation on the day before, which is a big loss for the riad (we are a small business). I also explained that our cancelation policy is 7 days prior to arrival, fact that you couldn t ignore. Therefore my point of view is that your rating is mean and vengeful, considered that there is no fault of my own. Moreover, rating the staff 2,5 confirms this revenge as the team has nothing to do with your issue, always going over and beyond with our Guests. This being said, I find your review particularly unfair, making us responsible for a problem that is entirely your own. I think that if you take a step back and analyze the situation objectively, you'll realize that your negative opinion is based on unjustified anger towards us. I wish you peace, love and happiness.

Dear Guest, You booked the family suite for 2 nights on Jan. 5, arriving March 10. You asked 1 day prior to arrival to cancel the second night. This means you blocked the room during more than 2 months, asking very last minute to cancel h… Pokaż więcej