Reviews of Riad Louhou 5 stars
28 Rue Touareg Al Kasbah, Medina, 40000 Marrakech, Morocco
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Reviewed: 31 October 2025 · Stayed in October 2025
Verified reviewA very attractive, well located property. Our room was very well appointed, the bed was large and comfortable with good quality linens. Breakfast was delicious and plentiful, the staff were exceptionally pleasant and helpful. Communication was excellent, e.g. when we needed help with getting to the property with luggage after dropping off the hire car, they gave directions to our taxi driver and had a staff member waiting to help us take our luggage through the Medina labyrinth to the property. Similarly, help with transport arrangements to the airport. Would stay there again without hesitation.
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Reviewed: 29 October 2025 · Stayed in October 2025
Verified reviewWonderful riad, excellent quality, furnished simply and beautifully. From the moment we walked in from a very long day of travel from the desert we relaxed in this welcoming, tranquil and comfortable riad. It also was fragranced with the wonderful scent of cactus throughout the communal areas. The staff Azdein, Aja and Hakim were so very kind. A number of thoughtful touches, offers of help and fantastic customer service really meant a lot to us. We had 2 standard rooms, both were very comfortable and had everything we needed. Showers were powerful, bed large and comfortable, plenty of hangars, powerful hairdryer, water and a selection of sweet treats were also provided, such a nice touch. We had just a one night stay, wish it was longer. I wouldn't hesitate to return here.
Everything was wonderful. If I could suggest one improvement, I would like the riad to add more bathroom products
Reviewed: 26 October 2025 · Stayed in August 2025
Verified reviewNothing much. It’s not aging well. Staff is friendly but not as welcoming as in other places.
The pool area is really aging badly. Needs to be repainted. I was here in 2022, loved everything, but super disappointed this time. You can see the owners don’t really care.
Dear Laurent, Thank you for taking the time to share your feedback. We are truly sorry to read that your recent stay did not meet the expectations you had from your previous visit in 2022. Please be assured that we do care deeply about our riad and our guests’ experience. We are currently undertaking renovation work on the rooftop area, including the pool and surrounding spaces, to refresh and preserve the authentic charm of the house — some of this work had already started during your stay, which may have affected your impression. We’re also sorry to hear that you felt less warmth from the team this time; our staff genuinely strives to make every guest feel welcome, and your comment will be shared with them so that we can improve. We truly appreciate your honesty, as it helps us continue to evolve and maintain the level of hospitality that so many of our guests enjoy. We do hope you might consider returning in the future to rediscover Riad Louhou at its best. Warm regards, Sophie & the Riad Louhou Team
Dear Laurent, Thank you for taking the time to share your feedback. We are truly sorry to read that your recent stay did not meet the expectations you had from your previous visit in 2022. Please be assured that we do care deeply about ou… Show more
Reviewed: 19 October 2025 · Stayed in September 2025
Verified reviewReviewed: 18 October 2025 · Stayed in October 2025
Verified reviewBeautiful property, staff very attentive, breakfast was good!
Nothing..everything was good!
Dear Craig, Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the property, our attentive team, and the breakfast we prepare fresh every morning with care. Knowing that everything was perfect for you is the best reward we could hope for. You will always be welcome at Riad Louhou — your home in Marrakech. We hope to see you again soon! 🌿✨
Dear Craig, Thank you so much for your lovely review! We’re delighted to hear that you enjoyed the property, our attentive team, and the breakfast we prepare fresh every morning with care. Knowing that everything was perfect for you is th… Show more
Reviewed: 18 October 2025 · Stayed in October 2025
Verified reviewGreat location, nicely hidden away.
When asking for the breakfast on the roof top offered by the manager the evening before, i am told to wait because not all staff is there. We got a standard breakfast with filter coffee. no option of tea or espresso. When eating the checkout early, the reception was unmanned.
Dear Evert, Thank you for taking the time to share your feedback. We understand that a traditional Moroccan riad can be surprising for guests expecting the standards of a European-style hotel or B&B. However, a riad follows a very different philosophy: • Architecture is designed around an inner patio, which means some rooms do not have windows facing outside — this is intentional, to ensure privacy and natural coolness as per Moroccan tradition. • Service in a riad is meant to feel personal and discreet rather than standardized like in hotel chains. • Our rooftop and breakfast are actually among our most appreciated features, as reflected in the many reviews mentioning the generosity and quality of our fresh Moroccan breakfast. It is therefore incorrect to say that only a filter coffee was offered .Our guests consistently highlight the opposite experience. We invite future travelers to read the overwhelming number of positive reviews, which speak for themselves and reflect the true spirit of Riad Louhou far more accurately than this isolated comment. We wish you pleasant travels ahead.
Dear Evert, Thank you for taking the time to share your feedback. We understand that a traditional Moroccan riad can be surprising for guests expecting the standards of a European-style hotel or B&B. However, a riad follows a very differe… Show more
Reviewed: 13 October 2025 · Stayed in October 2025
Verified reviewWe only stayed one night, but it was such a lovely experience! Everything was new, super clean, and tastefully minimalist. The place smelled amazing, and every little detail made us feel comfortable — from the soft sheets to the generous stack of towels. The staff were so kind and even served us breakfast earlier because we had to catch a flight., We wish we could’ve stayed longer!
Reviewed: 1 October 2025 · Stayed in October 2025
Verified reviewWe had an unforgettable stay in Marrakech, and Riad Louhou made it even more special. The riad is absolutely beautiful, perfectly located in the heart of the city, just a short walk from the Medina and the two palaces. The neighborhood felt very safe, and the facilities were excellent. Everything was spotless, and the team working there went above and beyond with their kindness and generosity. Breakfast was delicious every morning, and they even prepared it for us when we had very early departures for excursions and our flight—such a thoughtful gesture. Every detail was arranged with great care, making us feel truly welcome. We couldn’t have chosen a better place for our first trip to Morocco. We are so happy we stayed here and will definitely return on our next visit.
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Reviewed: 26 September 2025 · Stayed in September 2025
Verified reviewA hidden, quiet Riad, good value.
Didn't speak English but could get by.
Reviewed: 25 September 2025 · Stayed in September 2025
Verified reviewReviewed: 23 September 2025 · Stayed in September 2025
Verified review⭐️⭐️⭐️⭐️⭐️ Our stay at Riad Louhou was truly magical. The rhotel is beautiful and serene, the perfect escape for a couple. What made it unforgettable was the warmth of the staff—they made us feel so cared for and added so many thoughtful touches that made our trip extra special. We left with such lovely memories and can’t wait to return together. 💕
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Reviewed: 21 September 2025 · Stayed in September 2025
Verified reviewBeautiful peaceful spot away from the chaos of the medina, but only a very short walk away! The roof top pool was lovely and peaceful to cool down on a hot day. The breakfast was delicious and great showers!
There is nothing we could fault with this gorgeous place, other than we Would of liked a mini fridge in the room to keep water cool. However, it seems quite normal in Marrakech to not have fridges in rooms, especially Riads.
Reviewed: 20 September 2025 · Stayed in September 2025
Verified reviewEveryone was very helpful and courteous. The place was very clean and relaxed. It is in a good location - close to everything, but far enough away to escape.
Breakfast was a bit sweet for our taste. Could have done with a sofa for our 2 week stay.
Reviewed: 20 September 2025 · Stayed in September 2025
Verified reviewThe staff were perfect
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Reviewed: 18 September 2025 · Stayed in September 2025
Verified reviewDelicious and generous portion
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Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewBeautiful property, great location easy to get out of the medina. The property really clean, smelt amazing to the point where I even bought the same oil back with me! The rooms were beautiful too! The staff were amazing and super helpful! Shoutout to the gentleman that worked the night shift he’s amazing!
We found more often than not that the pool wasn’t the cleanest but with it being a pool roof it’s hard to keep super clean but really a minor thing!
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewQuiet and private
Nothing
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewAmazing!
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and location
N/A
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBeautiful, airy, aesthetically very nice, clean
Room was abit dark, AC wasn’t working properly and so couldn’t have it lower than 23, was cool enough to stay but sometimes on the hotter days would’ve been nice to use the boost
Dear Sir, Thank you very much for your review and for staying with us. We are truly sorry that the air conditioning did not fully meet your expectations. Marrakech summers can be particularly hot, and sometimes the systems are put under great pressure when set at very low temperatures. We are, however, delighted that you appreciated the cleanliness of the Riad and, above all, the kindness of our team. Offering our guests a welcoming and comfortable stay is our greatest priority, and your kind words encourage us to keep doing so with even more care. We would be very happy to welcome you again and make your next stay an even better experience. Warmest regards, The management
Dear Sir, Thank you very much for your review and for staying with us. We are truly sorry that the air conditioning did not fully meet your expectations. Marrakech summers can be particularly hot, and sometimes the systems are put under g… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewClean and lovely staff
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery calm, relaxing and clean. The staff were lovely and super helpful!
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewRiad Louhou was a tranquil and beautiful place to stay in the medina. The room was spotless and tastefully decorated. The staff were so friendly and helpful and we loved the breakfast each morning. We also appreciated the anniversary present they gave us and the effort they put into making our stay so enjoyable. The rooftop terrace was the perfect place to relax after a day exploring Marrakech.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe location - nestled in a quiet streets, but still with access to the tombs and the big square (tinsmiths) The rooftop - is lovely and having the pool is much needed when temperatures were high! And there is a lot of privacy too The room - air-conditioned, always clean. The staff - I can’t remember everyone’s name bar Azrin/Aztin (probably spelt wrong, but thank you for the cigarette talks) all very lovely and a lovely introduction to Moroccan people culture.
Due to our room on the small side it was a bit tricky fitting are cases, but we managed.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe service was excellent and the room beautiful. Breakfast was varied, fresh and substantial . The pool and terrace was just what was needed late afternoon with the heat and before heading out for dinner.
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