Wifi was a bit patchy

Property is away from the main tourist area. Lovely quiet Riad. Staff were excellent and super helpful.

Stayed in October 2025

While booking it says “mini bar included” but we didn’t have any mini bar, not even drinking water, had to buy from near by shop. We also had to pay 100MDH as “tourist tax” which wasn’t mentioned while booking. Otherwise the stay was fine.

It’s a nice cozy space with a beautiful terrace, walking distance from some of the main attractions.

Stayed in October 2025

A little out the way so about a 25 minute walk to the main square

Stunning court yard with a roof terrace to relax in the sun

Stayed in October 2025

AC in the room could have been a little better for the hotter nights. Bit tricky to find, make sure you call them when you’re nearby!

Riad Merstane was a truly beautiful stay. Something so noticeable was how quickly it felt like home. Rachid’s casual and caring attitude combined with a high standard of service made for such a warm experience. All of the staff were brilliant - with a special mention to Mohamed the night guardian, who made us feel so safe and welcome throughout our stay, as well as providing friendly chats. Rachid also gave us some great recommendations of things to do in town. The room was gorgeous, spacious yet cosy with a traditional feel, and clean. The riad itself is a stunning example, a true oasis in the chaos of the medina. I wish I could be having a delicious breakfast there every morning. The interiors have such a homely feel, after a while it’s like you’re staying in a distant family member’s place. Well located around a 20 minute walk through the souks to the main square. We loved staying here and you will too!

Stayed in October 2025

Wi-Fi signal was a bit of a problem at times.

The property was clean and the location was good within easy reach of most attractions in Medina.I must mention Rachid and Mohammad,our hosts who were super helpful and kind in every way.They facilitated our stay and we felt at home.

Stayed in October 2025

We arrived at night time, was really hard to find it! We lost like one hour tried to find the place! It’s safe, but if you dont know where to go, you can feel scary once the streets are dark.. They could put more signs on the streets or provide better intructions

The staff were friendly, nice accomodation, very clean! Around 15-30 minutes from main places Breakfast was good too

Stayed in September 2025

The area where is located is where local people live .

The guy on reception is really nice Rachil. All good ..

Stayed in September 2025

It’s very difficult to find! , it’s close to a place in ruins and in between little streets so have that in mind! Bath get clogged the whole time! But it was ok

It’s a nice and beautiful place to stay! It’s clean and well designed, it includes breakfast simple and delicious, also people that work there are super friendly and helpful!

Stayed in May 2025

The location was a bit rough. To get to the souqs and shops we had to walk for about 10 minutes along some rougher looking streets with quite a bit of traffic. This made it a bit harrowing, getting to and from the riad when we would go out for the day. It was even worse in the evening when we'd go out for dinner and come back in the dark.

The staff was very kind and helpful. The rooms were nice and quite spacious. The bathrooms were some of the nicest we've had since arriving in Morocco. The common area and terrace of the riad were lovely.

Stayed in May 2025

Amazing terrace, rooms comfortable and cool . Very friendly service and delicious fresh breakfast

Beautiful property .

Stayed in May 2025

Nothing- it was great!

Riad Merstane was the perfect place to stay in Marrakech! Rachid was the perfect host, he couldn't do enough for us. We were collected from the airport, shown to the Riad, given a map and advice for local restaurants and sights. The Riad was beautiful with a great roof terrace and a lovely room- just a short walk into the centre of the old town. Breakfast was also fantastic. Cannot recommend Riad Merstane enough! If I visit Marrakech again, I wouldn't hesitate to stay here :)

Stayed in April 2025

Lovely Riad with a very kind and friendly host. It’s right in the Medina so feels very authentic. Not easy to find so I’d recommend a shuttle or a taxi driver who knows where it is. Overall it’s a lovely place. My only comment which isn’t a criticism is that it’s in one of the quieter slightly less touristy areas of the Medina. But that also means you’ll get so see some very authentic areas and markets.

Stayed in March 2025

Amazing host rachid and mouhammed were so helpful in guiding you around Marrakech. My fiance actually had an allergic reaction one night and mouhammed walked me the pharmacie to get her medication late at night as it’s easy to get lost in the medina. Inside hotel is also amazing with great rooftop would 100% recommend

Stayed in March 2025

nothing!

The staff was very nice and welcoming, giving us tips on how to go around the city and what to visit. The room was beautiful and clean, we had clean towels and the bed sheets were clean as well. The breakfast- exceptional! Traditional, tasty and huge ☺️ I’d just recommend to bring some shower gel and earplugs because you can easily wake up at the morning prayer call, but that’s just how it is in Morocco ☺️ We’d definitely come back

Stayed in March 2025

Nothing, it was perfect

This Riad is special, it is beautiful and serene, cool inside with a roof terrace to catch some sun. The staff are extra helpful and friendly, Rachid and Mohammed are very welcoming, it was nice to see their friendly faces in the morning. The ladies who made breakfast and cleaned the Riad were also really smiley and helpful. They all made our stay a memorable one

Stayed in February 2025

Everything was great except for the shower. It was warm, but the pressure was very minimal. Nonetheless I would definitely go back!

The owner, Rachid was really friendly and welcoming to us. He gave us his number which we could call or text with any questions we might have. He explained the scams to us and how to avoid them. Really honest guy!

Stayed in February 2025

Walls are a little thin so you can hear what’s going on in the hotel. Thankfully it was very chill and there is zero noise from roads etc

Exceeded expectations. The riad was beautiful, the staff all friendly and the room great. Area was a nice alternative to the Main medina and felt very safe despite the tunnels and quite roads!

Stayed in January 2025

All good

Simpático

Stayed in January 2025

The riad itself was actually quite far out from the centre, still very walk-able, but after a long day out, it did seem to take a while to walk back to the riad. The area itself was less touristy, and had quite a lot of narrow streets and tunnels to get back to our place, so it made us feel a little more uneasy, although we still felt safe and never encountered any problems at all. The riad was quite noisy, sound seemed to travel a lot.

The bedroom was very spacious, had an air-con unit, and plenty of plug sockets. We also had an on-suite bathroom which was great. The riad itself had a nice roof terrace, a lounge area with books and games, and a pretty central indoor/outdoor style courtyard where we ate breakfast each morning. The hotel manager, Rachid, was absolutely lovely and was also very attentive in ensuring we had everything we needed. He also Whatsapp messaged us prior to our stay to arrange an airport transfer for us.

Stayed in November 2024

It was difficult to connect to the hotel wifi as the walls of the hotel is bit thick. And the bathroom was a bit smelly.

We like almost everything of the hotel. The staffs are very helpful and great in service. We were lost in the city and we called the hotel, one of the staffs came to pick us. We also ordered dinner at the hotel, the taste of the food was the best we tried in morocco. That was our last day dinner and we regent not to ordered for every meal of us. They breakfast was also good. They freshly served it. There are nicely decorated rooftop and common seating areas also.

Stayed in January 2024

Coming home

Our whole stay was fantastic. MARAKECH was incredible and it was made better staying at Rhiad Merstane. Breakfast was beautiful, the roof terrace superb and location excellent. The whole team at Merstane were so welcoming and a bug shout out to Rachid who was so helpful with maps, advice and generally a lovey host.

Stayed in December 2023

Mattress was very firm. Approx 20min walk to the main square in the medina (if you don’t get lost which would be an achievement in itself). The Riad is situated down poorly lit alleyways. Some buildings in close proximity to Riad are rubble now (might have been due to the recent large earthquake).

Staff were very friendly and helpful. Room was clean. Air con was very good

Stayed in October 2023

-the mattress was a bit too firm for me.

-Beautiful Riad (nice rooftop to relax and sunbathing) -Good location (20mins walking from Medina main attractions or Jardin Majorelle, but in a quiet spot) -Good breakfast (accommodating our requests as vegan) -Kitchen + Fridge (you can use to cook/store food) -SPECIAL MENTION to the manager Rachid (very kind and helpful! He booked transfer to Ourika Valley for us and help us with tips and info on the city) and all the other staff members!!

Stayed in October 2023

one of the worst neighborhoods in Marrakech, some windows of our room was broken

Rachid the owner was so kind and the riad was relatively clean.

Stayed in November 2024