Reviews of Riad Merstane Marrakech

Property is away from the main tourist area. Lovely quiet Riad. Staff were excellent and super helpful.

Wifi was a bit patchy

It’s a nice cozy space with a beautiful terrace, walking distance from some of the main attractions.

While booking it says “mini bar included” but we didn’t have any mini bar, not even drinking water, had to buy from near by shop. We also had to pay 100MDH as “tourist tax” which wasn’t mentioned while booking. Otherwise the stay was fine.

Stunning court yard with a roof terrace to relax in the sun

A little out the way so about a 25 minute walk to the main square

Riad Merstane was a truly beautiful stay. Something so noticeable was how quickly it felt like home. Rachid’s casual and caring attitude combined with a high standard of service made for such a warm experience. All of the staff were brilliant - with a special mention to Mohamed the night guardian, who made us feel so safe and welcome throughout our stay, as well as providing friendly chats. Rachid also gave us some great recommendations of things to do in town. The room was gorgeous, spacious yet cosy with a traditional feel, and clean. The riad itself is a stunning example, a true oasis in the chaos of the medina. I wish I could be having a delicious breakfast there every morning. The interiors have such a homely feel, after a while it’s like you’re staying in a distant family member’s place. Well located around a 20 minute walk through the souks to the main square. We loved staying here and you will too!

AC in the room could have been a little better for the hotter nights. Bit tricky to find, make sure you call them when you’re nearby!

The property was clean and the location was good within easy reach of most attractions in Medina.I must mention Rachid and Mohammad,our hosts who were super helpful and kind in every way.They facilitated our stay and we felt at home.

Wi-Fi signal was a bit of a problem at times.

The staff were friendly, nice accomodation, very clean! Around 15-30 minutes from main places Breakfast was good too

We arrived at night time, was really hard to find it! We lost like one hour tried to find the place! It’s safe, but if you dont know where to go, you can feel scary once the streets are dark.. They could put more signs on the streets or provide better intructions

The guy on reception is really nice Rachil. All good ..

The area where is located is where local people live .

It’s a nice and beautiful place to stay! It’s clean and well designed, it includes breakfast simple and delicious, also people that work there are super friendly and helpful!

It’s very difficult to find! , it’s close to a place in ruins and in between little streets so have that in mind! Bath get clogged the whole time! But it was ok

The staff was very kind and helpful. The rooms were nice and quite spacious. The bathrooms were some of the nicest we've had since arriving in Morocco. The common area and terrace of the riad were lovely.

The location was a bit rough. To get to the souqs and shops we had to walk for about 10 minutes along some rougher looking streets with quite a bit of traffic. This made it a bit harrowing, getting to and from the riad when we would go out for the day. It was even worse in the evening when we'd go out for dinner and come back in the dark.

Beautiful property .

Amazing terrace, rooms comfortable and cool . Very friendly service and delicious fresh breakfast

Riad Merstane was the perfect place to stay in Marrakech! Rachid was the perfect host, he couldn't do enough for us. We were collected from the airport, shown to the Riad, given a map and advice for local restaurants and sights. The Riad was beautiful with a great roof terrace and a lovely room- just a short walk into the centre of the old town. Breakfast was also fantastic. Cannot recommend Riad Merstane enough! If I visit Marrakech again, I wouldn't hesitate to stay here :)

Nothing- it was great!

Lovely Riad with a very kind and friendly host. It’s right in the Medina so feels very authentic. Not easy to find so I’d recommend a shuttle or a taxi driver who knows where it is. Overall it’s a lovely place. My only comment which isn’t a criticism is that it’s in one of the quieter slightly less touristy areas of the Medina. But that also means you’ll get so see some very authentic areas and markets.

Amazing host rachid and mouhammed were so helpful in guiding you around Marrakech. My fiance actually had an allergic reaction one night and mouhammed walked me the pharmacie to get her medication late at night as it’s easy to get lost in the medina. Inside hotel is also amazing with great rooftop would 100% recommend

The staff was very nice and welcoming, giving us tips on how to go around the city and what to visit. The room was beautiful and clean, we had clean towels and the bed sheets were clean as well. The breakfast- exceptional! Traditional, tasty and huge ☺️ I’d just recommend to bring some shower gel and earplugs because you can easily wake up at the morning prayer call, but that’s just how it is in Morocco ☺️ We’d definitely come back

nothing!

This Riad is special, it is beautiful and serene, cool inside with a roof terrace to catch some sun. The staff are extra helpful and friendly, Rachid and Mohammed are very welcoming, it was nice to see their friendly faces in the morning. The ladies who made breakfast and cleaned the Riad were also really smiley and helpful. They all made our stay a memorable one

Nothing, it was perfect

The owner, Rachid was really friendly and welcoming to us. He gave us his number which we could call or text with any questions we might have. He explained the scams to us and how to avoid them. Really honest guy!

Everything was great except for the shower. It was warm, but the pressure was very minimal. Nonetheless I would definitely go back!

Exceeded expectations. The riad was beautiful, the staff all friendly and the room great. Area was a nice alternative to the Main medina and felt very safe despite the tunnels and quite roads!

Walls are a little thin so you can hear what’s going on in the hotel. Thankfully it was very chill and there is zero noise from roads etc

Simpático

All good