Really nice place inside of medina, kindly staff. Breakfast in another hotel,perfect view.

Ha soggiornato nel mese di ottobre 2025

We asked for gluten free options for breakfast and despite saying they could accommodate the request, they only had fruit and eggs. I wouldn’t complain if it was an average Riad but from a 5 star place, I would expect a bit more than that. My partner was basically not able to have breakfast.

The Riad is very very beautiful. The location of the breakfast restaurant is stunning and the rooms were very comfortable

Ha soggiornato nel mese di ottobre 2025

Nothing. It is just that the 5 stars in Marocco are different then our standard. But it was just great.

Beautiful Riad at a good location. The people are really friendly. The Riad belongs to hotel palais the Fez. Breakfast is over there on the rooftop. Great location.

Ha soggiornato nel mese di aprile 2025

Some Noise from roof to be fixed next time Otherwise Perfect stay

Ha soggiornato nel mese di aprile 2025

pro: good location con: difficult to find the place, in a maze and without big notice

Ha soggiornato nel mese di aprile 2025

They didnt understand us all, most of the staff only spoke French and partially English. Sometimes asking for something was very hard.

Location was great, room was also comfortable.

Ha soggiornato nel mese di giugno 2024

There is absolutely no sound insulation, if you are unlucky (like us) and there is a family with little Childs, you will live the full toddler experience... Also don't do the tour with the "official guide" that the hotel gives you, he doesn't really care about history, it's more of a visiting his friends shops tour.

Absolutely incredible Riad, really beautiful, the personnel is amazing and will do anything to make your stay perfect. Very good breakfast as well !

Ha soggiornato nel mese di novembre 2023

The main hotel (palace Fes) operated the riad that we were staying in. They had the main facility and then 3 roads in the Medina. It would have been very helpful to know that we should check in at the palace Fes and they would take us to our riad. We didn’t know this and had to ask many locals to help us find the nondescript unlabeled door in the Medina. No one was present when we knocked on the door and resulted in a uncomfortable wait for women in an alleyway while the caretaker was located

Absolutely stunning facility with very large room and essentially a private pool Amazingly beautiful and carefully cared for riad Amazing breakfast Beautiful view in courtyard and from the rooftop terrace of the main facility

Ha soggiornato nel mese di giugno 2023

The staff was the best part of the experience. It was a bit tricky to get there due to the complicated alleys (which was the case for most riads in the area) but the staff picked us up from a location we specified when we got lost to help us get back to the riad. They were very nice and really made our stay more comfortable.

Ha soggiornato nel mese di maggio 2023

4th floor room with no notice. we are elderly couple and would have chosen room on lower floor if informed. also, bathroom was ladder down

location close square and restaurant

Ha soggiornato nel mese di maggio 2023

We had a very nice stay at Riad Almaz. It was difficult to find our way to the Riad so we recommend to phone them in advance. The room was very comfortable and spacy and the staff is very friendly and helpful. The carefully prepared breakfast is served at the terras of the Palais de Fez, which is a 2 minute walk from the Riad. We took a trip to Chefchouen with the lovely driver Abdul, which is a nice man. Near the Riad, there is a nice restaurant “Almandar”. We like to come back next time!

Ha soggiornato nel mese di aprile 2023

we loved the Riad, and really enjoyed the large selection of terraces we could choose from. the staff were excellent and so happy to help with anything. a wonderful stay

Ha soggiornato nel mese di aprile 2023

It's not something I didn't like, but since they don't give the key for the main entrance... We need to get the concierge to get us in. It's just inconvenient. My heart goes to them, especially with our inconveniences.

The staff were extremely caring and helpful. The place looks nice and accommodating.

Ha soggiornato nel mese di aprile 2023

no WiFi.

beautiful comfortable home

Ha soggiornato nel mese di dicembre 2022

Property was difficult to find, although we alerted them of our arrival time nobody was there to greet us or check us in. Thankfully another guest was there to open the door for us and we then had to sit in a dark lobby and wait for staff to arrive to do our check in. The room did not appear very clean and there were roaches both in the bathroom and in the pool. We had to walk to another hotel location for breakfast, which was not clear when the booking was made.

Not this property, but the other location where we had breakfast was beautiful and breakfast was delicious.

Ha soggiornato nel mese di novembre 2025

It smelled bad all the time (like sewer), we had cockroaches in our room, the power sockets were all coming out, the room was not comfortable, everything felt old and sad. For the money paid for it I was expecting more (stayed in better riads where I paid less)

The staff were amazing and the location is good

Ha soggiornato nel mese di ottobre 2025

Very nice staff, everything very clean, provided very good services, food was very nice and we were very well treated.

Ha soggiornato nel mese di agosto 2025

The hospitality and the service of the host lalla Samira and Bouchra. We had booked Riad Almaz, but we were offered to stay in Dar Tazi, which is also owned by them. We really enjoyed the rooms and the beautiful scenery on the terras. And the delicious breakfast. I will definitely recommend this to my friends and come back again next time.

Ha soggiornato nel mese di luglio 2025

Children and the parent screaming 24/7. Literally 24/7. Loud music. Hardly relaxing

Never saw one member of staff. Riad was ok in itself. Children screaming 24/7. Parent screaming at the children 24/7. Got moved to another property for last two days which was much better

Ha soggiornato nel mese di giugno 2025

In the other building, we couldn’t have a shower because was broken.

They changed me to another building I can’t talk about this road Almaz.

Ha soggiornato nel mese di marzo 2025

Nothing!

Staying at this traditional Riad in the heart of the Medina was an experience I’ll cherish forever, thanks in no small part to the extraordinary Ms. Bouchra. From the moment I arrived, her warmth, professionalism, and genuine kindness made me feel like family. She greeted me with a smile and a cup of mint tea after a long day of travel, setting the tone for what would be an unforgettable stay. Ms. Bouchra is truly the heart of this Riad. Her tireless dedication and attention to detail ensured that every aspect of my visit was flawless. Whether assisting with any request or going above and beyond to accommodate unexpected challenges, her patience, compassion, and pride in her work shone brightly. She made me feel cared for and valued in a way that far exceeded my expectations, transforming my stay into something truly special. Beyond the exceptional service provided by Ms. Bouchra and the staff, the Riad itself is a masterpiece of Moroccan artistry. When the curtains were pulled back upon my arrival, the interior took my breath away. The central courtyard, with its intricate arches, ornate wood carvings, and elegant mosaics, is a stunning testament to traditional craftsmanship. The vibrant tiles adorning the walls and fountains create mesmerizing patterns, each one a unique story of Moroccan heritage. Located in the heart of the Medina, this Riad offers the perfect balance of immersion and retreat. The bustling markets and lively culture of the old city are just steps away, yet inside the Riad, a peaceful oasis awaits. The tranquil sound of a trickling fountain and the warm glow of natural light cascading through the courtyard create a sense of serenity unlike anything I’ve experienced. This Riad is not just a place to stay—it’s a celebration of Moroccan culture, history, and hospitality, all brought to life by the remarkable Ms. Bouchra. Her extraordinary care and dedication elevate this property to something truly magical.

Ha soggiornato nel mese di dicembre 2024

The location was abit out the way but overall excellent service by the staff

Bushra was an amazing host she did everything she could to make us feel comfortable

Ha soggiornato nel mese di dicembre 2024

Great stay, excellent service and hospitality by the staff their. Breakfast was nice and enjoying. Great location to the Medina/souks

Ha soggiornato nel mese di novembre 2024

The WiFi was terrible, I had to work to another property to have breakfast, no staff on site most of my stay there.

It was quiet clean ,the staff were warm and attentive. And the breakfast was good.

Ha soggiornato nel mese di aprile 2024