1. No communication with booking.com: whatever messages they sent me were not acted upon. Like we had asked for airport pickup which didn’t arrive 2. Lack of plug points: we had to unplug table lamps to put our chargers in 3. Room didn’t get cleaned on the 3rd day in spite of leaving the keys for a good 5hrs 4. Quite far from the Medina, which we knew about, but taxis are pretty expensive:20 euros each way for communication 5. Pool water was freezing

It was clean and quiet Really good for a peaceful sleep The presidential suite was very specious

Stayed in October 2025

Nothing, but it would be nice to have more options for breakfast eg fruit.

The property was clean and deco had a serene feel. It was in a quiet location, so after shopping at the Medina market it was a welome retreat.

Stayed in September 2025

nothing

A very unique place to stay with themed rooms. The host was very attentive and made the experience a success.

Stayed in May 2025

The location was not good. Nothing nearby.. the place is deserted There was no SPA.p I don't recommend this hotel, and it should be taken out of your website.

It was very far from the city and we had to take a taxi every day. The hotel arranged a private taxi to be with us, because there were no taxis from the city to the hotel.

Stayed in May 2025

Basic breakfast. Not all personnel speaks english or french.

Quiet hotel in the suburbs, with a swimming pool available. Basic breakfast. Some construction works in the area, but rather calm and quiet. Spacious rooms , with very nice bathroom and balcony

Stayed in April 2025

The Spa was not working. They said there was a Spa 15 away by car. There is a construction next door, so it was noisy during the day.

This riad is perfect for some resting, it is out of the city, in the suburbs. You cannot walk to anything, need a car or taxi. Just relax at the riad. Staff were very nice, the food was great.

Stayed in April 2025

The distance from the city centre. While I knew that the property was away from all the noise and bustle of the city, I didn't know that cab drivers would be hesitant pick us up or drive us back. However the hotel does have some contact of some drivers who would be willing to drive you into the city and back. Spa was unfortunately closed for renovations when we went.

The room was massive! The sheer size and comfort of the bed! The whole property and where it is located is quiet and serene. Which helps with relaxing. The food that was served in the venue was great and the breakfast every morning was fresh and delicious! The room has tons of storage which would be great for a family of 3 (or even 5!!) The bathroom was equally big with a jacuzzi equipped bathtub which is much needed after a day of walking and day tripping. The room was kept clean throughout our stay. The attendant would make sure to come in only when we were not in the room. A special mention needs to be given to Arif who was at reception. He was a true gentleman. Alway very helpful and always ready to help with the smallest things. He went out of his way to prepare a breakfast for us before the serving time on our last day since we were leaving on an early flight, which was mighty nice of him.

Stayed in March 2025

This place is very beautiful and has a lot of comforts such as the big pool located in the structure garden. The structure is located in a very nice area, but it is almost 15/20 minutes by taxi from the Medina.

Stayed in April 2025

The location was too remote. There was building work going on next door and the spa was closed

The staff were amazing. Very welcoming and attentive. Nothing was too much trouble. They carried sun loungers up onto my terrace and let me stay in the room hours after checkout

Stayed in March 2025

A bit far from the city centre but taxi services available from Momo !

Friendly staff, clean and beautiful villa with a swimming pool. Also quiet. Great food🙏

Stayed in March 2025

Its tooooo far away from the centre in a no mans land. Many times, pickups were difficult to organise and used to charge a lot. No public transfer connectivity.

Nice property. Well maintained and excellent service and cleanliness. Staff is really good and helpful

Stayed in March 2025

One of the two sinks in the bathroom was clogged , i think from occupants before us. Also, the sliding doors to the terrace didn't lock. The location is hard to reach, will need your own car. I belive that the accommodation also arranges transport

Very nice villa with very posh looking amenities.The staff were extremely kind , Accommodating me to sterilize my 3 month old babies bottles and offering to wash all the laundry. Very wide and comfortable bed.

Stayed in March 2025

Good hospitality

Stayed in December 2024

It’s in a bit of a developing neighborhood - lots of construction, doesn’t really matter once you get there but the road and infrastructure around the riad are a bit sketchy.

The room was great, super big and comfortable - they had a pool and nice grounds a bit too cold to use though - next time!

Stayed in December 2024

I was thinking that booking already charged me for one night stay and I have checked in at hotel and no one asked me about money. The next day while I checked out and hand in the keys I was about walking out and the hotel staff mentioned that no money received from booking.com. and I had to go back and check my bank account and booking.com website. I just hoped that they mentioned it once we checked in. But our stay was really good for one night.

Breakfast was great and the lady served us was great.

Stayed in November 2024

The location was a little far from the centre and there wasn't much to do in the area without getting a car. We were able to organise transport through the hotel really easily but it just meant a little additional planning if we wanted to go out for anything.

The staff were extremely helpful, kind and willing to go above and beyond to offer support. We booked most of our excursions through the hotel which was also super handy!

Stayed in October 2024

Nothing

Out of city which was nice, great pool, helpful staff

Stayed in September 2024

Bruit

Good

Stayed in June 2024

Breakfast and dinner too limited

Swimming pool, bedroom, decor of property

Stayed in June 2024

Breakfast, it wasn’t many options with the food.

Property is alright, little far from the city

Stayed in June 2024

A number of construction sites in the area were quiet during our stay but may cause noise and dust at other times. Cushions on garden furniture not very clean. Smelly drainage in the bathroom.

Spacious rooms, nice pool and pretty garden with options for sun and shade all day. Quiet and relaxing location outside the city (you need a car or taxi). You can park inside the compound, if space allows, or out on the street with no problem. Friendly on-site staff and very good communication ahead of our visit. No TV. Decent internet. Good water pressure and hot water. Full catering available during Ramadan. Pets allowed upon request.

Stayed in April 2024

The only negative is the taxi couldn’t find it initially but then when there the hotel has a taxi Yousef who also amazing and great value . You are not close to anything very remote and some building work which you can see and hear but this is for a few hours only 10-12

The hosts and staff are so amazing could not have been nicer and the food was the best we had while we were there I would highly recommend the local dishes at hotel We also loved the cat so that visited friendly and cute

Stayed in April 2024

The breakfast was lovely but could be nice to be different, especially if you are staying for a few nights.

It was clean, quiet and lovely. Staff were friendly and helpful. Rooms were big and bed was huge!

Stayed in April 2024

- Perfect location (we had a car) - Friendly staff - Lovely pool and outdoor area - Nice and spacious room - Nice breakfast

Stayed in April 2024