Commentaires sur l'établissement Casa Rosanna Malta B&B Adults only 16 plus

Dear Guest, First of all, thank you for taking the time to share your feedback, and I am pleased to read that you appreciated our famous breakfast, the cleanliness of the hotel, and our swimming pool. However, I am disappointed by some of the comments in your review, and I would like to take this opportunity to respond and clarify the points you raised: 1. Bedding and mattress quality Comfort is subjective, and mattress preferences can vary widely from guest to guest. I would like to assure you that we provide high-quality orthopedic mattresses, which are a higher standard than those used in many comparable hotels and B&Bs. We aim to offer both comfort and support for our guests. 2. Noise levels Our B&B is located in the very heart of the village, a lively area surrounded by cafés and restaurants — this is clearly stated in our property description on Booking.com. Naturally, during the summer months, both locals and tourists enjoy the evenings in the area, and some noise is unavoidable. However, by 11 PM the nearby establishments are closed, and there are no nightclubs in our immediate surroundings. Guests who are particularly sensitive to sound may wish to consider booking a higher-category room on an upper floor, which tends to be quieter. 3. Room choice You booked a Level 1 room, which is our most affordable option. Naturally, these rooms are closer to the street and may experience more ambient noise. If noise reduction is a priority, we always recommend selecting a room on a higher floor, which is reflected in the room pricing. We feel it is unfair to rate us poorly based on factors that were clearly presented in advance, and which could have been addressed with a different room choice. 4. Staff friendliness I was especially saddened by your comment that our team was unfriendly. We take great pride in providing warm, personal, and attentive service, and this is one of the aspects most frequently praised by our other guests. Our staff genuinely care about creating a welcoming atmosphere, and it is very disappointing to see this effort misrepresented. In closing, while I regret that your experience did not fully meet your expectations, I do feel it is important to offer a fair and balanced perspective for future guests reading your review. We are a family-run B&B and work hard from the heart to provide excellent service, often beyond what is expected of properties in this category. We wish you the best in your future travels and hope you will find accommodations that better match your preferences next time. Kind regards, Donna Casa Rosanna B&B

Dear Guest, First of all, thank you for taking the time to share your feedback, and I am pleased to read that you appreciated our famous breakfast, the cleanliness of the hotel, and our swimming pool. However, I am disappointed by some of… Voir plus

Dear Guest, Thank you for your kind review! We're so pleased to hear that you enjoyed our beautiful location and the views from both your room and the swimming pool — they truly are special highlights of our hotel. We understand that the room felt a bit small, and we appreciate your feedback. For future visits, we'd be happy to help you choose a room category that offers more space for your comfort. We hope to welcome you back again soon! Warm regards,. Donna Casa Rosanna B&B

Dear Guest, Thank you for your kind review! We're so pleased to hear that you enjoyed our beautiful location and the views from both your room and the swimming pool — they truly are special highlights of our hotel. We understand that the … Voir plus

Dear Guest, Thank you for taking the time to write such a positive review of our B&B. We’re truly delighted to hear that you enjoyed the view, the room, the heated pool, and the complimentary coffee machine in our reception area. Your kind words mean a lot to us, and we’re so pleased that you loved your stay at Casa Rosanna. We hope to welcome you back again soon! regards, Donna Casa Rosanna B&B

Dear Guest, Thank you for taking the time to write such a positive review of our B&B. We’re truly delighted to hear that you enjoyed the view, the room, the heated pool, and the complimentary coffee machine in our reception area. Your kin… Voir plus

Dear Guest, Thank you very much for your review and for highlighting some of the key features you enjoyed at Casa Rosanna B&B. Regarding the room you selected, we’d like to kindly clarify that you booked our most budget-friendly option, the King Room with a street-view window. While it offers comfort and value, it does not include a sea view or balcony, which are features available in our higher-category rooms. For future stays, we recommend selecting a room that includes a balcony or sea view if that’s important to you—we’ll be happy to help you choose the best option to suit your preferences. We appreciate your understanding and hope to welcome you again soon! Best regards, Donna Casa Rosanna B&B

Dear Guest, Thank you very much for your review and for highlighting some of the key features you enjoyed at Casa Rosanna B&B. Regarding the room you selected, we’d like to kindly clarify that you booked our most budget-friendly option, t… Voir plus

Dear Guest, Thank you so much for your positive feedback about Casa Rosanna. We’re truly happy to hear that you enjoyed the room, the view, and our well-loved buffet breakfast. We’re sorry to hear that you were disturbed by some noise coming from the nearby restaurant. While this is unfortunately beyond our control, we understand how it might have affected your experience. To all future guests, please note that Casa Rosanna is located in the very heart of Marsaskala, surrounded by charming restaurants and cafés. While there are no loud clubs in the area, being in such a central location does mean that some ambient noise may be present, especially during peak times. This is clearly mentioned in our property description as well. On the bright side, everything you need from beaches to restaurants is just a short walk away, with no need for a car. We hope to welcome you again soon! Warm regards, Donna Casa Rosanna B&B

Dear Guest, Thank you so much for your positive feedback about Casa Rosanna. We’re truly happy to hear that you enjoyed the room, the view, and our well-loved buffet breakfast. We’re sorry to hear that you were disturbed by some noise com… Voir plus

Dear Guest, Thank you so much for leaving us such a positive review and kind feedback about our hotel. We're delighted to hear that everything was perfect during your stay. We understand that you were expecting a more traditional breakfast. However, please note that our buffet breakfast is well known for its variety and uniqueness, as it offers more than the usual English breakfast. This is one of the things that makes our service stand out. We truly hope to welcome you back again soon! Warm regards, Donna Casa Rosanna B&B

Dear Guest, Thank you so much for leaving us such a positive review and kind feedback about our hotel. We're delighted to hear that everything was perfect during your stay. We understand that you were expecting a more traditional breakfas… Voir plus

Dear Guest, We are truly delighted to receive such a beautiful review. Your kind words not only described your experience but also highlighted some special details about the renovation and origin of our boutique hotel. We sincerely appreciate your thoughtful feedback and hope to welcome you back again soon. Warm regards, Donna Casa Rosanna B&B

Dear Guest, We are truly delighted to receive such a beautiful review. Your kind words not only described your experience but also highlighted some special details about the renovation and origin of our boutique hotel. We sincerely appreci… Voir plus