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Commentaires sur l'établissement Garden Suite

La Pelouse Trou d'eau douce, Trou d'Eau Douce, Île Maurice

  • Véronique

    Commentaire envoyé le 7 juin 2025 · Séjour effectué en Juin 2025

    Commentaire authentique

    Rien

    A déconseiller ! Emplacement très mal situé. Très cher pour la prestation. Équipements de cuisine laissant à désirer. Lit d'appoint sans matelas. Douche avec fuite. A fuir. Propriétaire et employé très désagréable.

    Réponse de l'établissement :

    You have the right to express your opinion even it's false as booking mentioned when we call booking.com to cancel your reservation as you created a scene for check in and even threatening to leave a bad review. So we were not expecting better reviews by your side and we are not surprised at all as your behaviour itself described your intentions and reviews in advance. We will not agree that you reserve for two people and show up with one extra person violating our house rules and regulations and want to stay for free. That's why we personally reported Veronique group to booking.com not to book our place ever again, so I wish another host also will take this into consideration. The wanted to stay with extra people without informing nor paying, they activated the smoke detector smoking in the bedrooms, left a mess at home before check out without following house rules and moved furnitures without permission and even misbehaved with our staff members. PS We insisted to cancel the reservation not being satisfied but they insisted to stay, it's strange that you completed your stay with us not being satisfied even we agreed to cancel the reservation. Which is which, respect is the first thing to be showed on the first place as we are at work and doing a honest work to satisfy our guest. But hosting Veronique at home was not the case.

    You have the right to express your opinion even it's false as booking mentioned when we call booking.com to cancel your reservation as you created a scene for check in and even threatening to leave a bad review. So we were not expecting b… Voir plus

    Garden Suite
    8 juin 2025
  • Maxime

    Commentaire envoyé le 9 janvier 2025 · Séjour effectué en Janvier 2025

    Commentaire authentique
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