Reviews of Alexander Inn 4 stars
21 Alpers Avenue, Newmarket, 1023 Auckland, New Zealand
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Reviewed: 31 October 2025 · Stayed in August 2025
Verified reviewReviewed: 30 October 2025 · Stayed in October 2025
Verified reviewVery comfy bed
Reviewed: 28 October 2025 · Stayed in October 2025
Verified reviewReviewed: 28 October 2025 · Stayed in October 2025
Verified reviewReviewed: 27 October 2025 · Stayed in October 2025
Verified reviewWe loved everything about the Motel. Was clean and luxurious. Beautiful room and bathroom. 10/10 for us!!!!
Nothing, parking was a bit steep but nothing major.
Dear Johan, Thank you so much for your fantastic feedback! We’re thrilled to hear you enjoyed your stay and loved the cleanliness, comfort, and luxury of your room and bathroom. A perfect 10/10, what a compliment! We appreciate your note about parking and are glad it didn’t impact your overall experience. We can’t wait to welcome you back on your next visit! Warm regards, Team Alexander
Dear Johan, Thank you so much for your fantastic feedback! We’re thrilled to hear you enjoyed your stay and loved the cleanliness, comfort, and luxury of your room and bathroom. A perfect 10/10, what a compliment! We appreciate your n… Show more
Reviewed: 27 October 2025 · Stayed in October 2025
Verified reviewExcellent location, clean, responsive staff, great facilities.
There’s not much to dislike really. Sometimes parking can be tricky but there is parking on the street available too.
Dear Jane, Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us again, and that our team was able to assist you, especially during the unexpected weather. We’re glad you appreciate our excellent location, clean rooms, and great facilities. Thank you also for noting the parking options, your feedback is always helpful. We look forward to welcoming you back on your next visit! Warm regards, Team Alexander
Dear Jane, Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us again, and that our team was able to assist you, especially during the unexpected weather. We’re glad you… Show more
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewClean, quiet, very close to westfields and very spacious
Dear Mimi, Thank you for your wonderful feedback! We’re delighted to hear that your family enjoyed a clean, quiet, and spacious stay, and that our location near Westfield made your trip convenient. We truly appreciate you sharing your experience and look forward to welcoming you back on your next visit to Auckland. Warm regards, Team Alexander
Dear Mimi, Thank you for your wonderful feedback! We’re delighted to hear that your family enjoyed a clean, quiet, and spacious stay, and that our location near Westfield made your trip convenient. We truly appreciate you sharing your exp… Show more
Reviewed: 26 October 2025 · Stayed in October 2025
Verified reviewReviewed: 26 October 2025 · Stayed in September 2025
Verified reviewReviewed: 23 October 2025 · Stayed in October 2025
Verified reviewReviewed: 23 October 2025 · Stayed in September 2025
Verified reviewSpacious room in Auckland. Car parking provided which is delightful given how expensive it can be in the city centre in some places! Check in was easy, and we were a 10minute walk to shops and restaurants and cafes. Excellent.
Nothing
Dear Rebecca, Thank you for your excellent feedback! We’re so pleased to hear you enjoyed our convenient city-centre location, spacious rooms, and complimentary parking. It’s great to know check-in was easy and that you were able to explore nearby shops, restaurants, and cafés with ease. We truly appreciate your kind words and hope to welcome you back again soon. Warm regards, Team Alexander
Dear Rebecca, Thank you for your excellent feedback! We’re so pleased to hear you enjoyed our convenient city-centre location, spacious rooms, and complimentary parking. It’s great to know check-in was easy and that you were able to explor… Show more
Reviewed: 21 October 2025 · Stayed in October 2025
Verified reviewReviewed: 17 October 2025 · Stayed in October 2025
Verified reviewReviewed: 16 October 2025 · Stayed in October 2025
Verified reviewReviewed: 15 October 2025 · Stayed in October 2025
Verified reviewLocation was quiet even though close to a main road. Beds we really comfy & great for the kids to have a separate room Great to actually have a secure car park
Couldnt find a buzzer at reception & had to wait awhile until someone came
Hi Craig, Thank you for taking the time to share your detailed review! We're so pleased to hear that you enjoyed the quiet location, comfortable beds, and the convenience of a secure car park. It's great to know the separate room for the kids worked well for your stay. We also appreciate your feedback regarding the reception buzzer. We're sorry for the wait you experienced and will certainly look into improving signage or instructions to make arrivals smoother in the future. We hope to welcome you and your family back again soon! Thank you Team Alexander
Hi Craig, Thank you for taking the time to share your detailed review! We're so pleased to hear that you enjoyed the quiet location, comfortable beds, and the convenience of a secure car park. It's great to know the separate room fo… Show more
Reviewed: 12 October 2025 · Stayed in October 2025
Verified reviewRoom was very clean, quiet and close to shopping mall
Hi Connie, Thank you so much for your perfect score and kind words! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and convenient location near the shopping mall. It’s always wonderful to know our efforts made a positive impact on your experience. We hope to welcome you back again soon! Thank you Team Alexander
Hi Connie, Thank you so much for your perfect score and kind words! We're thrilled to hear that you enjoyed your stay and appreciated the cleanliness, comfort, and convenient location near the shopping mall. It’s always wonderful to kno… Show more
Reviewed: 11 October 2025 · Stayed in October 2025
Verified reviewReviewed: 10 October 2025 · Stayed in October 2025
Verified reviewReviewed: 8 October 2025 · Stayed in October 2025
Verified reviewReviewed: 7 October 2025 · Stayed in October 2025
Verified reviewAccess to car parks - I have an EV and it would be better if a car park near the room and electrical outlet was allocated for my stay as it was not possible to reach electrical outlet for the first 2 days.
Dear Vernon： Thank you very much for your valuable feedback. We sincerely apologise for the inconvenience caused by the parking location during your stay. We completely understand how important it is to have easy access to a power outlet for EV charging. We’ve made a note of your preference and will do our best to allocate a parking space closer to an outlet for your future visits. If you have any special requests, please feel free to let us know in advance through a message .We’ll do our very best to make suitable arrangements to ensure you have a more comfortable experience. Thank you once again for staying with us, and we look forward to welcoming you back soon. Warm regards, Amy
Dear Vernon： Thank you very much for your valuable feedback. We sincerely apologise for the inconvenience caused by the parking location during your stay. We completely understand how important it is to have easy access to a power outlet fo… Show more
Reviewed: 6 October 2025 · Stayed in October 2025
Verified reviewReviewed: 5 October 2025 · Stayed in September 2025
Verified reviewThe staff were amazing - so friendly and helpful. Our room was quiet and larger than we expected. Kitchen was well stocked for a simple motel stay
The bathroom ventilation wasn't great - for bathr ooms with no window you need a good fan!
Dear Ben：Thank you very much for your kind words and helpful feedback. We’re delighted to hear that you enjoyed your stay with us and found our staff friendly and the room spacious. We truly appreciate your comment regarding the bathroom ventilation and will look into improving this to make future stays even more comfortable. We hope to welcome you back again soon! Warm regards Amy
Dear Ben：Thank you very much for your kind words and helpful feedback. We’re delighted to hear that you enjoyed your stay with us and found our staff friendly and the room spacious. We truly appreciate your comment regarding the bathroom v… Show more
Reviewed: 5 October 2025 · Stayed in October 2025
Verified reviewGreat location, great communication
Dear Julie: Thank you for your time to leave a wonderful review. Your feedback and 10 star rating made our day. We can not wait to welcome you back for another fantastic experience. Kind regards, Amy
Reviewed: 5 October 2025 · Stayed in October 2025
Verified reviewThe location was fab. Just around the corner from Westfield Mall and all the shops you could need. Also within 10 minutes walk of the train station. Staff were friendly.The room was super clean, and the bed and pillows were really comfy. We stayed 2 nights, and our room was serviced, even though we forgot to leave the door hang thing out.
It's not a dislike, but it is worth mentioning that the car park is small, so if you have a big vehicle, it could be a tight fit.
Dear Carrie: Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, friendly team, and the comfort and cleanliness of your room. It’s great to know that our housekeeping team was able to make your stay even more comfortable. We also truly appreciate your kind reminder about the car park. We’ll continue to do our best to make parking as easy as possible for all our guests, especially those with larger vehicles. Thank you again for choosing to stay with us, and we hope to welcome you back in the near future. Warm regards Amy
Dear Carrie: Thank you so much for your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, friendly team, and the comfort and cleanliness of your room. It’s great to know that our housekeeping team was ab… Show more
Reviewed: 5 October 2025 · Stayed in October 2025
Verified review