Reviews of Park Inn By Radisson Clark This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
SM City Clark, Manuel A. Roxas Highway, Barangay Lakandula, Clark Freeport Zone, Pampanga, 2010 Angeles, Philippines
Loading
Guests also reviewed these properties:
Petersfield, United Kingdom
Ebeltoft, Denmark
Montpellier, France
Örnsköldsvik, Sweden
Suva, Fiji
Oaxaca City, Mexico
Kuala Besut, Malaysia
Seixo, Spain
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 November 2025 · Stayed in October 2025
Verified reviewReviewed: 25 October 2025 · Stayed in September 2025
Verified reviewConvenient and accessible
The pricing
Dear Sameth, Thank you for your feedback. We're very happy to hear that you found our location convenient and accessible—we work hard to ensure our guests have easy access to everything they need. We also appreciate your comment regarding pricing. Our rates reflect the value we offer through our prime location, dedicated staff service, amenities, and continuous property maintenance. We regularly review our pricing to remain competitive while providing a high-quality experience. We hope that the overall convenience and service you received will encourage you to stay with us again. Sincerely, Alain Herrera Front Office Manager
Dear Sameth, Thank you for your feedback. We're very happy to hear that you found our location convenient and accessible—we work hard to ensure our guests have easy access to everything they need. We also appreciate your comment rega… Show more
Reviewed: 21 October 2025 · Stayed in August 2025
Verified reviewThe room was not properly clean.bathroom was dirty.
Dear Valued Guest, Thank you for your review. We are extremely concerned to read about your experience and the issues you encountered with the cleanliness of your room and bathroom. We sincerely apologize for this significant oversight—it is completely unacceptable and falls far short of the standards we strive to uphold. Your comfort is our top priority, and we regret that your stay was impacted. We have already shared your feedback with our Head of Housekeeping for an immediate, thorough review and retraining of the staff involved to ensure better attention to detail moving forward. We are investigating why this went unnoticed by our supervisory checks. We hope to regain your trust and welcome you back for a truly flawless experience. Best regards, Alain Herrera Front Office Manager
Dear Valued Guest, Thank you for your review. We are extremely concerned to read about your experience and the issues you encountered with the cleanliness of your room and bathroom. We sincerely apologize for this significant oversight—it … Show more
Reviewed: 12 October 2025 · Stayed in August 2025
Verified reviewConvenience
Noise
Dear Mr. Leopoldo, Thank you for your review. We're glad to see you highlighted our convenience! We also want to sincerely apologize for the disturbance caused by the noise during your stay. We understand how important a peaceful rest is, and we will be looking into the source of the issue to see how we can minimize disturbances for future guests. We hope that despite the noise, you'll consider staying with us again when your travels bring you back to the area. Sincerely, Alain Herrera Front Office Manager
Dear Mr. Leopoldo, Thank you for your review. We're glad to see you highlighted our convenience! We also want to sincerely apologize for the disturbance caused by the noise during your stay. We understand how important a peaceful rest… Show more
Reviewed: 11 October 2025 · Stayed in October 2025
Verified reviewGreat location, modern, good in room food options
Bathroom was a bit dated. Room a little small.
Dear Ms. Bernadette, Thanks so much for taking the time to share your feedback! It makes our day to hear you loved the location and the modern aesthetic, and that the in-room food hit the spot. We also appreciate the constructive feedback on your stay. We understand that the bathroom felt a bit dated and the room size didn't meet your full expectations. Please know that guest comfort is our top priority, and we'll use your comments to guide our efforts as we continue to renovate and enhance our guest spaces. We hope to see you again soon! Best, Alain Herrera Front Office Manager
Dear Ms. Bernadette, Thanks so much for taking the time to share your feedback! It makes our day to hear you loved the location and the modern aesthetic, and that the in-room food hit the spot. We also appreciate the constructive feedback… Show more
Reviewed: 6 October 2025 · Stayed in September 2025
Verified reviewRoom is super cozy and bed us super comfortable clean and its upto date with facilities.
More option for food during breakfast. Comparingbwith the same level of Hotel I beleived breakfast menu here is quite minimal.
Dear Julius, Thank you for taking the time to share your feedback with us. We’re delighted to know you found your room cozy, comfortable, and well-equipped with modern facilities. It’s great to hear that you enjoyed a relaxing stay. We also appreciate your honest comments regarding our breakfast selection. Your input is valuable, and we’ll share your suggestion with our culinary team as we continuously strive to enhance our dining offerings and guest experience. We hope to welcome you back soon for another comfortable and satisfying stay. 💙 Warm regards, Karl Antic Marketing Executive
Dear Julius, Thank you for taking the time to share your feedback with us. We’re delighted to know you found your room cozy, comfortable, and well-equipped with modern facilities. It’s great to hear that you enjoyed a relaxing stay. We al… Show more
Reviewed: 5 October 2025 · Stayed in October 2025
Verified reviewlocation, amenities
Dear Howard, Thank you for your feedback and for choosing to stay at Park Inn by Radisson Clark. We’re delighted to know that you were pleased with our location and amenities — we take pride in offering both convenience and comfort to our guests. We hope to welcome you back soon for another enjoyable stay! Warm regards, Karl Antic Marketing Executive
Dear Howard, Thank you for your feedback and for choosing to stay at Park Inn by Radisson Clark. We’re delighted to know that you were pleased with our location and amenities — we take pride in offering both convenience and comfort to our … Show more
Reviewed: 3 October 2025 · Stayed in October 2025
Verified reviewReviewed: 3 October 2025 · Stayed in October 2025
Verified reviewLovely hotel, good food, great location. Staff amazing 👏
Inconsiderate guests, banging doors , making a lot of noise and ringing our bell very late at night.
Dear Christina, Thank you for sharing your feedback and for choosing to stay with us at Park Inn by Radisson Clark. We’re delighted to know you enjoyed our lovely hotel, good food, and great location, and we truly appreciate your kind words about our amazing staff — your recognition means a lot to the team. We sincerely apologize for the disturbance caused by other guests during your stay. We understand how important a peaceful rest is, and we’re sorry that inconsiderate noise disrupted your experience. Please be assured that we have shared your comments with our team so we can take steps to better manage late-night noise and ensure a more comfortable environment for all our guests. We hope to have the pleasure of welcoming you back soon for an even more relaxing and enjoyable stay. Warm regards, Karl Antic Marketing Executive
Dear Christina, Thank you for sharing your feedback and for choosing to stay with us at Park Inn by Radisson Clark. We’re delighted to know you enjoyed our lovely hotel, good food, and great location, and we truly appreciate your kind word… Show more
Reviewed: 2 October 2025 · Stayed in August 2025
Verified reviewThe staff at the hotel were all great and helpful. I liked how spacious my room was. I also ordered room service multiple times and the food was always good, and reasonably priced by room service standards.
My air conditioning unit wasn't working very well. I should have mentioned that to the staff to give them an opportunity to fix it, but I tried to just power through. Other than that, not real issues.
Dear Matthew, Thank you for choosing Park Inn by Radisson Clark and for sharing your experience with us. We’re glad to hear that you enjoyed the spacious room, the helpful service from our staff, and the convenience of ordering room service, which you found both satisfying and reasonably priced. It’s wonderful to know that these aspects of your stay added comfort and value to your visit. We sincerely regret to hear about the issue with the air conditioning in your room. While we understand you decided to manage without reporting it, we would have been more than happy to assist and resolve the concern during your stay. Please know that your feedback is valuable, and we’ll make sure to look into this to ensure smoother experiences moving forward. We hope to welcome you back soon for an even better stay. Warm regards, Karl Antic Marketing Executive
Dear Matthew, Thank you for choosing Park Inn by Radisson Clark and for sharing your experience with us. We’re glad to hear that you enjoyed the spacious room, the helpful service from our staff, and the convenience of ordering room servic… Show more
Reviewed: 28 September 2025 · Stayed in September 2025
Verified reviewIt suited the purpose of staying close to where my next appointment was. Nothing special about it.
Shower applications were somewhat wanky but worked.
Dear Ingo, Thank you for choosing Park Inn by Radisson Clark for your stay. We’re glad to know our location suited the purpose of your visit and made it convenient for your appointment. We also appreciate your feedback regarding the shower fixtures. Please be assured that we will share this with our team for review and improvements. We hope to welcome you again at Park Inn by Radisson Clark, where we will do our best to provide an even more enjoyable experience. Warm regards, Karl Antic Marketing Executive Park Inn by Radisson Clark
Dear Ingo, Thank you for choosing Park Inn by Radisson Clark for your stay. We’re glad to know our location suited the purpose of your visit and made it convenient for your appointment. We also appreciate your feedback regarding the showe… Show more
Reviewed: 25 September 2025 · Stayed in September 2025
Verified reviewClose to SMX and many restaurants, supermarket and mall
Breakfast buffet was not replenished right away. As early as 7 a.m things like rice and eggs were already gone and not replenished.
Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad you appreciated our convenient location close to SMX, restaurants, the supermarket, and the mall. Your comment about the breakfast buffet is well noted—we sincerely apologize for the inconvenience caused by the delay in replenishment. Rest assured, this will be shared with our team so we can improve and provide a better dining experience for our guests. We truly value your insights as they help us serve you better. We look forward to welcoming you again soon and making your next stay even more enjoyable. Warm regards, Karl Antic Marketing Executive
Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad you appreciated our convenient location close to SMX, restaurants, the supermarket, and the mall. Your comment about the breakfast buffet is well noted—we sincerely… Show more
Reviewed: 23 September 2025 · Stayed in August 2025
Verified reviewLocation and comfort
bathroom a little bit smaller than I expected; i used the gym too!
Dear Maria Isabel, Thank you for your review. We’re delighted that you enjoyed our convenient location, comfort, and gym facilities. We also appreciate your feedback about the bathroom size, which helps us improve guest experience. We look forward to welcoming you back for another pleasant stay at Park Inn by Radisson Clark. Warm regards, Karl Antic Marketing Executive
Dear Maria Isabel, Thank you for your review. We’re delighted that you enjoyed our convenient location, comfort, and gym facilities. We also appreciate your feedback about the bathroom size, which helps us improve guest experience. We loo… Show more
Reviewed: 22 September 2025 · Stayed in September 2025
Verified reviewThe location
Dear Valued Guest, Thank you for your review and for highlighting the location of Park Inn by Radisson Clark. We’re glad you found it convenient, with easy access to shopping, dining, and entertainment at SM City Clark, as well as being just a short drive from Clark International Airport. We hope you enjoyed the rest of your stay and look forward to welcoming you again for another comfortable and accessible experience here at Park Inn by Radisson Clark. Warm regards, Karl Antic Marketing Executive
Dear Valued Guest, Thank you for your review and for highlighting the location of Park Inn by Radisson Clark. We’re glad you found it convenient, with easy access to shopping, dining, and entertainment at SM City Clark, as well as being ju… Show more
Reviewed: 17 September 2025 · Stayed in September 2025
Verified reviewSpacious, clean, and modern room. Proximity to SM Clark and The Medical City Clark
None
Dear Adrian, Thank you for taking the time to share your feedback about your stay at Park Inn by Radisson Clark. We’re glad to know you enjoyed our spacious, clean, and modern rooms — providing you with a comfortable space to relax during your visit. We’re also pleased that our convenient location near SM City Clark and The Medical City Clark made your stay even more seamless. We look forward to welcoming you back to Park Inn by Radisson Clark and making your next visit just as pleasant. Warm regards, Karl Antic Marketing Executive
Dear Adrian, Thank you for taking the time to share your feedback about your stay at Park Inn by Radisson Clark. We’re glad to know you enjoyed our spacious, clean, and modern rooms — providing you with a comfortable space to relax during… Show more
Reviewed: 15 September 2025 · Stayed in August 2025
Verified reviewLocation
Cleanliness, the sink was blocked all the time and although we reported it, nobody came to fix it.
Dear Joel, Thank you for taking the time to share your experience at Park Inn by Radisson Clark. We are glad that you appreciated our location and cleanliness. However, we sincerely apologize for the inconvenience caused by the blocked sink during your stay and for the delay in addressing your report. This is certainly not the level of service we aim to provide. Please be assured that your feedback has been shared with our engineering and housekeeping teams to prevent this from happening in the future. We value your input and hope to have the opportunity to welcome you back and provide you with a much smoother and more enjoyable stay at Park Inn by Radisson Clark. Warm regards, Karl Antic Marketing Executive
Dear Joel, Thank you for taking the time to share your experience at Park Inn by Radisson Clark. We are glad that you appreciated our location and cleanliness. However, we sincerely apologize for the inconvenience caused by the blocked si… Show more
Reviewed: 15 September 2025 · Stayed in September 2025
Verified reviewLocation
Cleanliness, although the towels were clean they were a bit old.
Dear Joel, Thank you for sharing your feedback about your stay at Park Inn by Radisson Clark. We are pleased to know that you appreciated our convenient location and the cleanliness of our hotel. Your comments about the towels have been noted, and we will make sure to share this with our housekeeping team as part of our continuous efforts to improve our guest experience. We are committed to providing a comfortable and welcoming stay for all our guests, and feedback like yours helps us identify areas where we can do better. We look forward to welcoming you back soon so you can enjoy an even more refreshed and satisfying experience at Park Inn by Radisson Clark. Warm regards, Karl Antic Marketing Executive
Dear Joel, Thank you for sharing your feedback about your stay at Park Inn by Radisson Clark. We are pleased to know that you appreciated our convenient location and the cleanliness of our hotel. Your comments about the towels have been n… Show more
Reviewed: 13 September 2025 · Stayed in August 2025
Verified reviewLocation is right next to SM Clark, very accessible to restaurants area of the SM Clark extension site and the entrance to the mall is just a 1-2 minutes walk on a almost covered pathway. The staff were very polite, friendly and accommodating. Easy check-in and check out process. The room and bathroom size is average, not that big, suited mostly for business travelers, who just wants to take a rest. But the amenities, bed, pillows, everything inside the room are nice, up to par with other known brands of hotel. The pool area is standard/small, but again keep in mind this is like a hotel for business travelers/conference meet-up not for people who wants to have a "grand hotel vacation" looking for that wow IG-worthy shot by the pool.
Everything on our stay is good except on our check out wherein we kept calling the reception to send a trolley for our luggages (we have booked 4 rooms so lots of bags/luggages), but no one answered, that we ended up going down ourselves with our bags.
Dear Marilou, Thank you for taking the time to share such a thoughtful review of your stay at Park Inn by Radisson Clark. We are pleased to know that you found our location convenient, appreciated our friendly and accommodating staff, and enjoyed the comfort of your room and amenities. We sincerely apologize for the inconvenience you experienced during check-out and for the difficulty in reaching our reception team for assistance with your luggage. Your feedback has been shared with our team to help us improve our responsiveness and ensure a smoother departure experience for our guests moving forward. We are glad to know that overall, you had a good stay and we hope to welcome you and your group back to Park Inn by Radisson Clark for an even more seamless experience in the future. Warm regards, Karl Antic Marketing Executive
Dear Marilou, Thank you for taking the time to share such a thoughtful review of your stay at Park Inn by Radisson Clark. We are pleased to know that you found our location convenient, appreciated our friendly and accommodating staff, and… Show more
Reviewed: 9 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewComfort, friendly staff, needs were met promptly
None I can think of at the moment.
Dear Maria, Thank you for sharing your experience with us! We’re so pleased to know you had a comfortable stay, enjoyed the friendly service of our team, and that your needs were met promptly. Guest satisfaction is at the heart of what we do, and your feedback motivates us to keep delivering excellent service. We look forward to welcoming you back soon for another pleasant stay. Warm regards, Karl Antic Marketing Executive
Dear Maria, Thank you for sharing your experience with us! We’re so pleased to know you had a comfortable stay, enjoyed the friendly service of our team, and that your needs were met promptly. Guest satisfaction is at the heart of what we … Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified review