Отзывы о St. John Island View Pensionne Этот рейтинг отражает, насколько данный вариант соответствует стандартам гостиничной отрасли по ценам, удобствам и услугам. Рейтинг выставлен самим вариантом размещения. Используйте его как подсказку при выборе проживания!

Dear Alotrop, by Thank you so much for your amazing feedback Alotrop! We were really surprised and happy that you mentioned that for 10 days from day one/start to finish we were there for you-very excited actually to serve and help you but sorry we missed probably to provide toilet paper, we might have forgotten to place one soon as possible since we run out of stock and need to buy some stuff, nevertheless, we patched that up based on your kind and appreciative words. The team SJIVP are passionate about providing all our customers with outstanding experiences and they'll be delighted to know that they hit a mark on you. We hope that in the near future we'll be able to provide you with a similar experience. We would like to apologize for a long waiting time in our mini bar. One of our staff need to buy from outside some mixtures needed as per your request for your cocktail. With regards to the water pressure in your room and wash basin, we will check on that. We value our customer's opinions and would like to thank you for bringing this to our attention. If during that time you mentioned that, we can probably find solution to make your stay more comfortable and of course, a much higher review score ( we need that huh ) because the way you described us is an expression of lots of happiness with only little setback. What we love also in your review is the confirmation and realization of the consistency of our service. For ten days you noticed that. Again, thank you for sharing your experiences inside and outside of our accommodation and thank you for staying with us for ten days. Kind Regards, SJIVP Team

Dear Alotrop, by Thank you so much for your amazing feedback Alotrop! We were really surprised and happy that you mentioned that for 10 days from day one/start to finish we were there for you-very excited actually to serve and help you… Развернуть

Hello! We appreciate your comment, and we regret to hear that your experience here did not met your expectations. You gave us a low review score but no definite or exact comment that can probably be our basis for improvement. Recalling what might be the problem, you requested for a room with a view in the 3rd floor but due to unavailability of the room we were not able to grant your request. Likewise, our staff failed to fix the television inside in your room since you were always out and you did not allow us to enter your room, the very reason also that we cannot clean your room daily. And because of that, we're very sad to have received this kind of review score since with all humbleness, we do explain the matter to you using our translator app. But anyway, despite of everything, you still managed to leave us with a beautiful smile upon check out. We may not understand each other very well but a smile means a lot. Thank you for choosing and staying with us for 3 nights and looking forward to seeing you again soon. Kind Regards, SJIVP Team

Hello! We appreciate your comment, and we regret to hear that your experience here did not met your expectations. You gave us a low review score but no definite or exact comment that can probably be our basis for improvement. Recalling what… Развернуть