6.4

Reviews of FLH - Central Flat in Bairro Alto

Rua da Atalaia 47, Misericordia, 1200-036 Lisbon, Portugal

  • 3.0 Poor
    Elizabeth

    Reviewed: 30 October 2025 · Stayed in September 2025

    Verified review
  • 7.0 Good
    Massimo

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Paul

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review

    Fantastic location Short walk to all attractions Bars & Restaurants at your door step

    Little bit noisy at late night

    Property response:

    Dear Paul, We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and we´re actively working on improving our service. We value your input and hope to have the chance to provide an even better experience in the future. Kind Regards, FLH Hotels Team.

    Dear Paul, We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and we´re actively working on improving our service. We value your input and hope to have the chance to provide a… Show more

    FLH - Central Flat in Bairro Alto
    4 July 2025
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  • Franklin

    Reviewed: 25 June 2025 · Stayed in May 2025

    Verified review

    The flat is in a great central location, perfect for exploring Lisbon. However, it's in a very busy area and extremely loud at night — the doors and windows do little to block out the noise, making it hard to sleep.

    On arrival, there was a power outage and we received no support from the host. We were left waiting outside for hours until another guest kindly let us in. To make matters worse, one family member developed scabies from one of the beds, suggesting poor cleanliness.Overall, very poor experience.

  • Soumya

    Reviewed: 10 June 2025 · Stayed in May 2025

    Verified review

    Exceptional location, right in the middle of the most happening district of Lisbon Bairro Alto

    Property response:

    Dear Soumya, Thank you for your feedback! We´re thrilled to hear you enjoyed your stay at our apartment. Your positive comments make us proud. We hope to welcome you back soon for another enjoyable experience. Warm Regards, FLH Hotels Team.

    Dear Soumya, Thank you for your feedback! We´re thrilled to hear you enjoyed your stay at our apartment. Your positive comments make us proud. We hope to welcome you back soon for another enjoyable experience. Warm Regards, FLH Hotels Tea… Show more

    FLH - Central Flat in Bairro Alto
    12 June 2025
  • John

    Reviewed: 2 March 2025 · Stayed in March 2025

    Verified review

    The flat was honestly fine but above a night club and across from two very noisy bars. It’s a shame because the flat had lots of potential.

    No sleep at all ….music blasting from three bars and I mean your right above the blasting music that does not get switched off until 3 am. Honestly impossible to sleep.

    Property response:

    Dear John, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues prompty. Rest assured, we´re taking the necessary steps to rectify them to ensure a more comfortable experience for our guests. Warm Regards FLH Hotels Team.

    Dear John, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues promp… Show more

    FLH - Central Flat in Bairro Alto
    2 March 2025
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  • Saara

    Reviewed: 22 February 2025 · Stayed in January 2025

    Verified review

    Excellent location close to metro station, plenty of bars and restaurants nearby, also within walking distance from many places to visit.

    Apartment was dirty, living room rug had big stains in it and there was hair in the bathroom shower space. Very noisy location, the bar opposite side of the street plays music in full blast each night until 3. Ear-plugs are a must. Killer stairs from the street to apartment door, which is luckily in the first floor!

    Property response:

    Dear Saara, We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and we're actively working on improving our service. We value your input and hope to have the chance to provide an even better experience in the future. Kind regards, FLH Team

    Dear Saara, We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and we're actively working on improving our service. We value your input and hope to have the chance to provi… Show more

    FLH - Central Flat in Bairro Alto
    22 February 2025
  • Eperzyk

    Reviewed: 4 December 2024 · Stayed in November 2024

    Verified review

    brak

    Our stay at the accommodation was deeply disappointing and unsatisfactory. From the outset, it was evident that the standards of cleanliness were far below acceptable levels. The small balcony was cluttered with empty beer bottles, giving the impression that the space had not been tended to in quite some time. Inside, the situation worsened. Beneath the beds, we found not only dust but also personal belongings such as deodorant and even underwear left behind by previous guests. This neglect reflects a serious lack of hygiene and maintenance. The most distressing part of our stay, however, was that two members of our group were bitten by bedbugs. This is an alarming and unacceptable issue that requires immediate attention. Unfortunately, the property owner failed to show up or address the situation directly. Their only response was to ask whether we had photos of the bites. Despite sending the requested photos, no action or compensation has been provided. Similarly, our concerns about the overall cleanliness of the property were entirely ignored. This lack of response, both to hygiene concerns and health-related issues, is unacceptable. Overall, our experience was overwhelmingly negative. Both the condition of the accommodation and the owner’s indifference to guests' well-being were highly disappointing. We cannot recommend this property and strongly advise others to seek alternative accommodations in Lisbon.

    Property response:

    Dear guest, We regret to hear that the experience didn’t meet your expectations and we sincerely apologize for the challenges you encountered during your stay. Your feedback is invaluable, and we're committed to addressing the issues promptly. Rest assured, we're taking the necessary steps to rectify them to ensure a more comfortable experience for our guests. Warm regards, FLH team

    Dear guest, We regret to hear that the experience didn’t meet your expectations and we sincerely apologize for the challenges you encountered during your stay. Your feedback is invaluable, and we're committed to addressing the issues pr… Show more

    FLH - Central Flat in Bairro Alto
    1 January 2025
  • 7.0 Good
    Jovan

    Reviewed: 28 September 2024 · Stayed in September 2024

    Verified review
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  • Faye

    Reviewed: 27 August 2024 · Stayed in August 2024

    Verified review

    The property is centrally located so it is easy to walk around Lisbon

    The street is very noisy with bars with loud music and people shouting until the early hours.the street cleaners come round early morning so sleep is limited. The shower is a trickle and the tray is blocked. Electrical sockets hanging off the wall.

    Property response:

    Dear Faye, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues prompty. Rest assured, we´re taking the necessary steps to rectify them to ensure a more comfortable experience for our guests. Warm Regards FLH Hotels Team.

    Dear Faye, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues promp… Show more

    FLH - Central Flat in Bairro Alto
    28 August 2024
  • George

    Reviewed: 29 July 2024 · Stayed in July 2024

    Verified review
  • Salma

    Reviewed: 6 July 2024 · Stayed in July 2024

    Verified review

    It was very spacious and had good natural light.

    it was not very clean there was dust everywhere and there was a cockroach. The doors did not lock, any gust of wind would push them flying open and it was very very noisy because of that, the sockets did not work well.

    Property response:

    Dear Salma, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues prompty. Rest assured, we´re taking the necessary steps to rectify them to ensure a more comfortable experience for our guests. Warm Regards FLH Hotels Team.

    Dear Salma, We regret to hear that the experience didn´t meet your expectations and we sincerely apologize for the challengers you encountered during your stay. Your feedback is invaluable, and we´re committed to addressing the issues prom… Show more

    FLH - Central Flat in Bairro Alto
    8 July 2024
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  • Andrea

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review

    The location its really good like a lot the area

    Property response:

    Dear Andrea, Thank you for your feedback! We´re thrilled to hear you enjoyed your stay at our apartment. Your positive comments make us proud. We hope to welcome you back soon for another enjoyable experience. Warm Regards, FLH Hotels Team.

    Dear Andrea, Thank you for your feedback! We´re thrilled to hear you enjoyed your stay at our apartment. Your positive comments make us proud. We hope to welcome you back soon for another enjoyable experience. Warm Regards, FLH Hotels Tea… Show more

    FLH - Central Flat in Bairro Alto
    27 June 2024
  • Christian

    Reviewed: 4 June 2024 · Stayed in May 2024

    Verified review

    Reception located far from the appartment, the car from the Airport drives only up to reception, the luggages deposit in the reception have to be paid in supplement, appartment in very noisy street during the evening and most of the night

    Property response:

    Dear Christian, We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and we´re actively working on improving our service. We value your input and hope to have the chance to provide an even better experience in the future. Kind Regards, FLH Hotels Team.

    Dear Christian, We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and we´re actively working on improving our service. We value your input and hope to have the chance to prov… Show more

    FLH - Central Flat in Bairro Alto
    5 June 2024
  • Asia

    Reviewed: 2 February 2024 · Stayed in January 2024

    Verified review

    Very nice and clean flat. We didn't expect it to be so well equipped( e.g. towels, iron, ironing board, hair dryer). The apartment is located on a "party street", so it is very good for a trip with friends, not with children. A big plus- you could get everywhere by walk. Very good and quick contact with the owner. I recommend.

    Property response:

    Dear Asia. Hope this message finds yourself well. Thankyou for your review, this is very important to us keep improving. Best Regards. Giovanni Batista - FLH Hotels Team.

    FLH - Central Flat in Bairro Alto
    8 February 2024
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  • Tracy

    Reviewed: 2 December 2023 · Stayed in December 2023

    Verified review

    Location was great, good size & comfortable

    Noise from the bars until 2am was very loud

    Property response:

    Dear Tracy, thank you for your comment and we hope to see you again in the future. Kind Regards, FLH Hotels Team

    FLH - Central Flat in Bairro Alto
    17 December 2023
  • Vladimir

    Reviewed: 28 November 2023 · Stayed in November 2023

    Verified review
  • Peter

    Reviewed: 26 September 2023 · Stayed in September 2023

    Verified review

    Location was good,

    Very noisy street

    Property response:

    Dear Peter. Hope this message finds yourself well. Thankyou for your review, this is very important to us keep improving. Best Regards. Giovanni Batista - FLH hotels Team.

    FLH - Central Flat in Bairro Alto
    25 January 2024
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  • Mary

    Reviewed: 20 September 2023 · Stayed in September 2023

    Verified review

    Very spacious apartment in a great location for nightlife

    There were no condiments

    Property response:

    Dear MAry. Hope this message finds yourself well. Thankyou for your review, this is very important to us keep improving. Best Regards. Giovanni Batista - FLH Hotels Team.

    FLH - Central Flat in Bairro Alto
    25 January 2024
  • Emily

    Reviewed: 29 August 2023 · Stayed in June 2023

    Verified review

    - Great location directly on the strip of bars and right in the centre of Lisbon - Kitchen facilities were good - Good sized living room

    - Beds we’re not that comfortable - No air conditioning - You could hear noise of the streets from the bedrooms

  • Ann

    Reviewed: 26 August 2023 · Stayed in July 2023

    Verified review
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  • Felipe

    Reviewed: 13 August 2023 · Stayed in July 2023

    Verified review
  • Maximo

    Reviewed: 3 July 2023 · Stayed in July 2023

    Verified review

    Nothing

    We found out on our first night that our bedroom was full with bedbugs, we called FLH and the only solution they gave us was to use the sofa to sleep for that night (which also had strains), they went to the apartment to give us some extra sheets and towels (we had to wait till 5am to finally get some sleep), at least they gave us a full refund but we had to search for another place to stay on a Saturday in Lisbon because they said they didn't have any place available for us to stay. The apartment wasn't clean at all, the towels had strains and hair on them, bathroom was terrible, shower didn't work properly. They have changed almost all the furniture so the pictures do not correspond with the actual apartment. On our check in we asked to enter at 1pm, they let us leave the luggage but told us we had to leave the apartment and come back at 3pm because the had to clean it, which was a lie, the apartment was exactly the same when we got back. There is not really a big light in the living room so it will be very romantic all the time and more lights in the apartment won't go.

  • Romit

    Reviewed: 11 May 2023 · Stayed in May 2023

    Verified review

    The location and the apartment overall. The apartment was absolutely clean and neat.

    nothing

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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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