Hodnocení – Hotel Luena 3 hvězdiček

Dear Mr. Lukáš Thank you very much for choosing Hotel Luena for your stay in Lisbon and for taking the time to share your impressions. We are sincerely delighted to know that you highlighted the excellence of our reception team, and in particular Damian — your kind words will certainly be shared with him and with the rest of our staff, who take great pride in providing attentive and welcoming service. We are also glad that our location and the comfort of having Netflix available contributed positively to your experience, and that you appreciated the freshness of our bed linen and towels. At the same time, we must admit that we are a little surprised by your overall rating, as no concerns were brought to our attention during your stay. Our team is always available and eager to assist, and we would have been very happy to help you on the spot. For this reason, we would love to hear more about your experience with our facilities and services — please do not hesitate to reach out directly with more detailed feedback. Your observations will be taken very seriously and used to further improve our guests’ experience. Although your visit may have had some setbacks, we sincerely hope you will give us the opportunity to welcome you back in the future. It would be our pleasure to provide you with an even more comfortable stay and to show you once again the warm hospitality that defines Hotel Luena. With warm regards, Hotel Luena Team

Dear Mr. Lukáš Thank you very much for choosing Hotel Luena for your stay in Lisbon and for taking the time to share your impressions. We are sincerely delighted to know that you highlighted the excellence of our reception team, and in pa… Zobrazit více

Dear Mr. Lukáš Thank you very much for choosing Hotel Luena for your stay in Lisbon and for taking the time to share your impressions. We are sincerely delighted to know that you highlighted the excellence of our reception team, and in particular Damian — your kind words will certainly be shared with him and with the rest of our staff, who take great pride in providing attentive and welcoming service. We are also glad that our location and the comfort of having Netflix available contributed positively to your experience, and that you appreciated the freshness of our bed linen and towels. At the same time, we must admit that we are a little surprised by your overall rating, as no concerns were brought to our attention during your stay. Our team is always available and eager to assist, and we would have been very happy to help you on the spot. For this reason, we would love to hear more about your experience with our facilities and services — please do not hesitate to reach out directly with more detailed feedback. Although your visit may have had some setbacks, we sincerely hope you will give us the opportunity to welcome you back in the future. It would be our pleasure to provide you with an even more comfortable stay and to show you once again the warm hospitality that defines Hotel Luena. With warm regards, Hotel Luena Team

Dear Mr. Lukáš Thank you very much for choosing Hotel Luena for your stay in Lisbon and for taking the time to share your impressions. We are sincerely delighted to know that you highlighted the excellence of our reception team, and in pa… Zobrazit více

Dear Mrs. Katerina, First and foremost, thank you so much for choosing our family hotel for your stay in Lisbon, and for taking the time to share such a kind and generous review with us. We are truly touched by your words and honored to receive your perfect score of 10/10 along with the comment “Absolutely excellent.” At Hotel Luena, our greatest joy comes from welcoming guests as if they were part of our extended family, and knowing that you felt so positively about your experience means the world to us. Every detail of what we do — from the comfort of the rooms to the warm service of our team — is guided by the hope that our guests will feel cared for, at ease, and at home. Reading your review reassures us that these efforts made a difference during your time with us. Please know that your feedback will be proudly shared with our entire team, who work each day with dedication and genuine passion. Words such as yours inspire us to continue improving and to ensure that every guest who walks through our doors leaves with similarly happy memories. It was a true pleasure to host you, and we sincerely hope that Lisbon will bring you back again in the future. Whenever that may be, we would be delighted to welcome you once more and make your next stay with us just as wonderful — if not even better. Warm Regards, The Entire Team at Hotel Luena

Dear Mrs. Katerina, First and foremost, thank you so much for choosing our family hotel for your stay in Lisbon, and for taking the time to share such a kind and generous review with us. We are truly touched by your words and honored to rec… Zobrazit více

Dear Mrs. Lucie, Thank you for choosing us as your home in the wonderful city of Lisbon and for taking the time to give us your valuable feedback!. We’re delighted to know that you enjoyed our central location, just steps from the metro and the historic heart of Lisbon, making it easy to explore the city. It’s also great to hear that our breakfast selection, spacious bathroom, cleanliness, and especially our helpful and attentive staff contributed to your satisfaction during your stay. We understand that a room for four can feel a bit compact, but we’re happy that it still met your needs for comfort and convenience while you focused on enjoying the city. Your appreciation means a lot to us, as our goal is to make every guest feel welcome and cared for. We’re so pleased you left satisfied, and we look forward to welcoming you back for another enjoyable stay in Lisbon! With warm regards, Hotel Luena Team

Dear Mrs. Lucie, Thank you for choosing us as your home in the wonderful city of Lisbon and for taking the time to give us your valuable feedback!. We’re delighted to know that you enjoyed our central location, just steps from the metro an… Zobrazit více

Dear Mrs. Švecová, Thank you sincerely for choosing our family-run hotel during your visit to the beautiful city of Lisbon, and for taking the time to share your experience with us. We are truly pleased to hear that everything met your expectations and that you enjoyed the convenience of our location, within easy and accessible distance from the city centre. Our aim is always to provide our guests with both comfort and practicality — allowing them to explore the city with ease while enjoying a peaceful and welcoming atmosphere during their stay. Your kind words are greatly appreciated by our entire team. It is always a pleasure to know that the efforts we make to create a pleasant experience for each of our guests are felt and valued. We sincerely hope that your time in Lisbon left you with wonderful memories, and we would be honoured to welcome you again in the future, should your travels bring you back to our magical city. With our warmest regards and heartfelt thanks, The Hotel Luena Team

Dear Mrs. Švecová, Thank you sincerely for choosing our family-run hotel during your visit to the beautiful city of Lisbon, and for taking the time to share your experience with us. We are truly pleased to hear that everything met your expe… Zobrazit více

Dear Mrs. Jindřiška Thank you for choosing our family hotel as your home in the wonderful city of Lisbon. Thank you so much for your kind feedback! We’re delighted to hear that you had a great stay and enjoyed our excellent location, breakfast, and the service provided by our staff. Your satisfaction truly means a lot to us. We apologize for the room’s view not meeting your expectations. We do offer different room types with varying views, and for future visits, we would be happy to assist you in choosing a room that suits your preferences! Please don’t hesitate to reach out to us directly if you'd like more information on our different room options. We’d love to ensure your next stay is even more comfortable! We look forward to welcoming you back to Hotel Luena! Warmest regards, Hotel Luena Team

Dear Mrs. Jindřiška Thank you for choosing our family hotel as your home in the wonderful city of Lisbon. Thank you so much for your kind feedback! We’re delighted to hear that you had a great stay and enjoyed our excellent location, brea… Zobrazit více

Dear Mr. Radana, Thank you so much for choosing our Hotel Luena as your home in the beautiful city of Lisbon and for your kind review! We’re delighted to hear that you enjoyed our breakfast and appreciated the hotel’s location—being close to the metro and in a quieter area is something many of our guests value! It’s also great to know you found it easy to walk to the city center and explore all that Lisbon has to offer. We hope to have the pleasure of welcoming you back again soon for another comfortable and enjoyable stay! Warm regards, Hotel Luena Team

Dear Mr. Radana, Thank you so much for choosing our Hotel Luena as your home in the beautiful city of Lisbon and for your kind review! We’re delighted to hear that you enjoyed our breakfast and appreciated the hotel’s location—being close … Zobrazit více

Dear Ivan, It was a great pleasure to welcome you! Thank you very much for choosing our family hotel to be your home in the charming city of Lisbon and for taking the time to send us your fantastic review. The words you dedicate to us are an important source of motivation for us and we are sincerely grateful. It’s great to know that our breakfast selection, which we carefully prepare each day, made a positive impression on you. We always aim to provide a delicious and varied start to the day for all our guests. We are delighted to hear that you enjoyed the pleasant environment and our helpful staff. We’re also glad that our location worked well for you, with easy access to both the city center and the airport via public transport. Being well-connected is something we value, as it helps our guests make the most of their time in Lisbon. Thank you once again for sharing your feedback. We hope to welcome you back in the future and provide another comfortable and enjoyable stay! Warm regards Hotel Luena team.

Dear Ivan, It was a great pleasure to welcome you! Thank you very much for choosing our family hotel to be your home in the charming city of Lisbon and for taking the time to send us your fantastic review. The words you dedicate to us ar… Zobrazit více

Dobrý den Jan, Děkujeme Vám velmi za to, že jste si vybrali náš rodinný hotel jako svůj domov v kouzelném městě Lisabonu a že jste si udělali čas napsat nám Vaši skvělou recenzi. Lituji, že zablokování zálohy ve výši 40 eur při check-inu nebylo podle Vašich očekávání. Tato praxe je uvedena v detailech Vaší rezervace a je celosvětově běžnou praxí v hotelnictví. Doufáme, že i přes tuto nepříjemnost jste měl příjemný pobyt s námi. Těšíme se na příležitost Vás v budoucnu opět přivítat a ukázat Vám naše pohostinnosti. S pozdravem Tým Hotelu Luena

Dobrý den Jan, Děkujeme Vám velmi za to, že jste si vybrali náš rodinný hotel jako svůj domov v kouzelném městě Lisabonu a že jste si udělali čas napsat nám Vaši skvělou recenzi. Lituji, že zablokování zálohy ve výši 40 eur při check-inu n… Zobrazit více

Vážená Terezo, Bylo nám potěšením přivítat vás! Děkujeme vám velmi za to, že jste si vybrali náš rodinný hotel jako váš domov v kouzelném městě Lisabonu a že jste si udělali čas napsat nám vaši fantastickou recenzi. Vaše slova jsou pro nás důležitým zdrojem motivace a jsme opravdu vděční. S přátelským pozdravem,

Vážená Terezo, Bylo nám potěšením přivítat vás! Děkujeme vám velmi za to, že jste si vybrali náš rodinný hotel jako váš domov v kouzelném městě Lisabonu a že jste si udělali čas napsat nám vaši fantastickou recenzi. Vaše slova jsou pro nás… Zobrazit více

Vážená Veroniko, Děkujeme Vám za Vaši zpětnou vazbu ohledně Vašeho nedávného pobytu v Hotelu Luena. Jsme rádi, že jste si všimla naší výhodné polohy blízko centra a metra, a také ochotného personálu. Vaše připomínky ohledně hluku jsou pro nás důležité a budeme se jimi zabývat. Rádi bychom Vás ujistili, že se snažíme neustále zlepšovat a poskytovat klidné prostředí pro naše hosty. S pozdravem. Celý tým Hotel Luena.

Vážená Veroniko, Děkujeme Vám za Vaši zpětnou vazbu ohledně Vašeho nedávného pobytu v Hotelu Luena. Jsme rádi, že jste si všimla naší výhodné polohy blízko centra a metra, a také ochotného personálu. Vaše připomínky ohledně hluku jsou pro … Zobrazit více

Vážená Květa, Děkujeme Vám za krásnou zpětnou vazbu. Jsme rádi, že jste si u nás užila pobyt. Vaše poznámky ohledně čistoty pokoje, rozmanité snídaně a kvality úklidu nás velmi těší. Budeme se snažit zlepšit úložné prostory a zvážíme i prostor pro snídani. Jsme rádi, že jste si mohla užít otevřené okno a komfort velké koupelny. S pozdravem, Celý tým Hotelu Luena.

Vážená Květa, Děkujeme Vám za krásnou zpětnou vazbu. Jsme rádi, že jste si u nás užila pobyt. Vaše poznámky ohledně čistoty pokoje, rozmanité snídaně a kvality úklidu nás velmi těší. Budeme se snažit zlepšit úložné prostory a zvážíme i pro… Zobrazit více

Vážená Gabrielo, Děkujeme vám za vaši pozitivní zpětnou vazbu. Jsme potěšeni, že jste náš snídaně našli vynikající. Vaše spokojenost je naší prioritou a jsme nadšeni, že jste měli skvělý zážitek. Pokud máte další komentáře nebo návrhy, neváhejte je sdílet. Těšíme se na vaši další příjemnou návštěvu. S pozdravem, Celý tým Hotelu Luena

Vážená Gabrielo, Děkujeme vám za vaši pozitivní zpětnou vazbu. Jsme potěšeni, že jste náš snídaně našli vynikající. Vaše spokojenost je naší prioritou a jsme nadšeni, že jste měli skvělý zážitek. Pokud máte další komentáře nebo návrhy, ne… Zobrazit více

Dear Mr Michal, Thank you for your wonderful review of our family hotel and for choosing us to be your home in Lisbon. We are glad to hear that you enjoyed your stay with us and found our staff to be helpful. We appreciate your feedback regarding the Deluxe family room and understand your suggestion for additional storage space for clothing. We will take this into consideration as we continue to improve our accommodations. In addition, we are delighted that you had a fantastic time exploring beautiful Lisbon and its surroundings. I If you have any further suggestions or if there is anything else we can assist you with, please do not hesitate to let us know. We hope to welcome you back in the future. Warm regards, The Entire Team of Hotel Luena

Dear Mr Michal, Thank you for your wonderful review of our family hotel and for choosing us to be your home in Lisbon. We are glad to hear that you enjoyed your stay with us and found our staff to be helpful. We appreciate your feedback re… Zobrazit více