8,5

Commentaires sur l'établissement Renaissance Polat Istanbul Hotel 5 étoiles

Sahil Yolu Caddesi No: 2 Yesilyurt, Bakırköy, 34149 Istanbul, Turquie

  • Cindy

    Commentaire envoyé le 3 octobre 2025 · Séjour effectué en Octobre 2025

    Commentaire authentique
  • Vanessa

    Commentaire envoyé le 14 septembre 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    Tout était super 🤩

    Réponse de l'établissement :

    Dear valued guest, Thank you so much for your wonderful feedback and for rating us a perfect 10/10. We are delighted to hear that everything was great during your stay. It was truly our pleasure to host you, and we look forward to welcoming you back for another enjoyable experience soon. Warm regards, Ömür Sönmez Guest Relations Agent

    Dear valued guest, Thank you so much for your wonderful feedback and for rating us a perfect 10/10. We are delighted to hear that everything was great during your stay. It was truly our pleasure to host you, and we look forward to wel… Voir plus

    Renaissance Polat Istanbul Hotel
    15 septembre 2025
  • Mohamed

    Commentaire envoyé le 25 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique
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  • Mohamed

    Commentaire envoyé le 25 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique
  • Mohamed

    Commentaire envoyé le 25 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique
  • Angelique

    Commentaire envoyé le 15 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique

    La chambre, le lit très confortable, la vue splendide, la piscine magnifique, la piscine intérieur, sauna,bain turc,l accès à la plage public et le buffet petit déjeuner sublime. Tout le personnel au top et très professionnels, mention particulière au restaurant.

    L acceuil à l arrivée est moyen , personnel d acceuil pas très aimable. Les prix pratiqués parfois chers.

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for your time and excellent feedback. We're thrilled to hear you enjoyed the room, the comfortable bed, the views, our pools, spa facilities, beach access, and especially the breakfast buffet and restaurant service. Your kind words about our team, particularly the restaurant staff, mean a lot to us. We're also grateful you took the time to highlight areas where we can improve. We sincerely apologize if your welcome experience did not reflect the high standards we aim for. We will share your comments with our front desk team to ensure a warmer and more consistent arrival experience in the future. We also take note of your feedback regarding pricing. We hope to have the opportunity to welcome you back for an even better stay next time! Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for your time and excellent feedback. We're thrilled to hear you enjoyed the room, the comfortable bed, the views, our pools, spa facilities, beach access, and especially the breakfast buffet a… Voir plus

    Renaissance Polat Istanbul Hotel
    15 août 2025
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  • Ani

    Commentaire envoyé le 6 août 2025 · Séjour effectué en Août 2025

    Commentaire authentique
  • Haçik

    Commentaire envoyé le 19 mai 2025 · Séjour effectué en Mai 2025

    Commentaire authentique

    Son emplacement

    Le service dans les chambres Pas de pèse personnes Produits accueil limités Les parapluies si vous les perdez ils facturent 50$

    Réponse de l'établissement :

    Dear Valued Guest, We truly appreciate you taking the time to share your experience, as it helps us improve our service. We’re glad you enjoyed our location, and we’re sorry to hear that other aspects of your stay didn’t meet your expectations. Regarding your feedback about the scale, please kindly be informed that we have shared this with our team for review. As for the umbrellas, we do provide them for guest use, and the charge is only applied if one is lost or not returned, which is standard practice in many hotels. We appreciate your understanding on this. We hope to have the opportunity to welcome you back and provide an even better experience. Warm regards, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, We truly appreciate you taking the time to share your experience, as it helps us improve our service. We’re glad you enjoyed our location, and we’re sorry to hear that other aspects of your stay didn’t meet your expecta… Voir plus

    Renaissance Polat Istanbul Hotel
    20 mai 2025
  • Faruk

    Commentaire envoyé le 20 décembre 2024 · Séjour effectué en Décembre 2024

    Commentaire authentique

    Les services de ménage sont hors de prix aunsi que la nourriture

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your recent experience. We are delighted to see that you had a nice stay with us. We do hope to welcome you back again in the near future. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your recent experience. We are delighted to see that you had a nice stay with us. We do hope to welcome you back again in the near future.… Voir plus

    Renaissance Polat Istanbul Hotel
    21 décembre 2024
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  • Faruk

    Commentaire envoyé le 20 décembre 2024 · Séjour effectué en Décembre 2024

    Commentaire authentique

    Les services de ménage sont hors de pris ainsi que la nourriture

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your recent experience. We are delighted to see that you had a nice stay with us. We do hope to welcome you back again in the near future. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your recent experience. We are delighted to see that you had a nice stay with us. We do hope to welcome you back again in the near future.… Voir plus

    Renaissance Polat Istanbul Hotel
    21 décembre 2024
  • Gregory

    Commentaire envoyé le 25 septembre 2024 · Séjour effectué en Septembre 2024

    Commentaire authentique

    Personnel très accueillant, et aux petits soins! Très bel hôtel, équipements au top avec des chambres bien agencées et confortables.

    Connection wifi gratuite parfois lente. Pas la possibilité de règler le débit d'eau dans ma douche ce qui est dommage sur le plan environnemental.

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your excellent feedback. We are delighted to see that you had a lovely stay with us. We do hope to welcome you back again in the near future. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for choosing Renaissance Polat Istanbul Hotel and sharing your excellent feedback. We are delighted to see that you had a lovely stay with us. We do hope to welcome you back again in the near future… Voir plus

    Renaissance Polat Istanbul Hotel
    25 septembre 2024
  • Nersisyan

    Commentaire envoyé le 5 août 2024 · Séjour effectué en Août 2024

    Commentaire authentique

    Le professionalisme,l'organisation,la propreté,l'amabilité. Celà représente un coût,dont vous avez largement le retour. Ne kadar para,o kadar köfte.

    NEANT

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for taking your time and sharing your recent experience. We are delighted to see that you enjoyed your stay with us. Hoping to welcome you back again soon. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for taking your time and sharing your recent experience. We are delighted to see that you enjoyed your stay with us. Hoping to welcome you back again soon. Sincerely, Gizem Apaydın Gür Guest Rel… Voir plus

    Renaissance Polat Istanbul Hotel
    7 août 2024
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  • Neimat

    Commentaire envoyé le 27 juin 2024 · Séjour effectué en Juin 2024

    Commentaire authentique

    Les équipements, la vue magnifique sur la mer, le personnel très accueillant, la propreté des chambres et surtout la literie très confortable . La piscine très agréable, bien ensoleillée et grande.Le petit déjeuner très varié et copieux

    RAS

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for your time and review. We are so happy to see that you had a lovely stay with us. Hoping to welcome you back again soon. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Renaissance Polat Istanbul Hotel
    28 juin 2024
  • Ludovic

    Commentaire envoyé le 26 avril 2024 · Séjour effectué en Avril 2024

    Commentaire authentique

    La chambre était impeccable avec une vue au calme.

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for your time and sharing your excellent review. We are so happy to see that you had a great stay with us. We look forward to welcoming you again on your future trips to Istanbul. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for your time and sharing your excellent review. We are so happy to see that you had a great stay with us. We look forward to welcoming you again on your future trips to Istanbul. Sincerely, Giz… Voir plus

    Renaissance Polat Istanbul Hotel
    27 avril 2024
  • Henda

    Commentaire envoyé le 5 avril 2024 · Séjour effectué en Mars 2024

    Commentaire authentique

    la vue et la chambre

    l'absence de café expresso le matin au petit dejeuner

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for taking your time and sharing your experience. We are delighted to see that you liked the view and the room. On the other hand your feedback about the restaurant service has been shared with the related department head for further inquiry. We do hope to welcome you back again in the near future. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for taking your time and sharing your experience. We are delighted to see that you liked the view and the room. On the other hand your feedback about the restaurant service has been shared with the… Voir plus

    Renaissance Polat Istanbul Hotel
    6 avril 2024
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  • Omar

    Commentaire envoyé le 29 février 2024 · Séjour effectué en Décembre 2023

    Commentaire authentique
  • Anonyme

    Commentaire envoyé le 11 décembre 2023 · Séjour effectué en Novembre 2023

    Commentaire authentique
  • Cyril

    Commentaire envoyé le 5 novembre 2023 · Séjour effectué en Novembre 2023

    Commentaire authentique
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  • Estelle94

    Commentaire envoyé le 4 novembre 2023 · Séjour effectué en Novembre 2023

    Commentaire authentique
  • Christian

    Commentaire envoyé le 6 août 2023 · Séjour effectué en Juillet 2023

    Commentaire authentique

    la situation, la piscine et les équipementssportifs

    que l’on ne puisse pas ouvrir ni entretailler une fenêtre pour avoir l’air de l’extérieur

    Réponse de l'établissement :

    Dear Valued Guest, Thank you so much for your time and sharing your review. It is great to learn that you enjoyed your stay. Regarding your comments about the room, we would be more than happy to arrange your room with opening window on your future visits. Thank you for your kind review and we hope you will return again soon. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you so much for your time and sharing your review. It is great to learn that you enjoyed your stay. Regarding your comments about the room, we would be more than happy to arrange your room with opening window on y… Voir plus

    Renaissance Polat Istanbul Hotel
    10 août 2023
  • Patrice

    Commentaire envoyé le 26 juillet 2023 · Séjour effectué en Juillet 2023

    Commentaire authentique
  • Voir l'hôtel
  • Pierre

    Commentaire envoyé le 14 juillet 2023 · Séjour effectué en Juillet 2023

    Commentaire authentique

    Bel hôtel. Personnel professionnel et accueillant. Chambre spacieuse et propre

    Un peu cher

    Réponse de l'établissement :

    Dear Valued Guest, Thank you very much for taking your time and sharing your recent experience. Comments like these inspire and motivate our team to continue delivering exceptional service and we are so glad that you enjoyed your stay. We are looking forward to welcoming you back soon. Sincerely, Gizem Apaydın Gür Guest Relations Manager

    Dear Valued Guest, Thank you very much for taking your time and sharing your recent experience. Comments like these inspire and motivate our team to continue delivering exceptional service and we are so glad that you enjoyed your stay. … Voir plus

    Renaissance Polat Istanbul Hotel
    18 juillet 2023
  • Voltisa

    Commentaire envoyé le 26 juin 2023 · Séjour effectué en Juin 2023

    Commentaire authentique
  • Jean-paul

    Commentaire envoyé le 26 juin 2023 · Séjour effectué en Juin 2023

    Commentaire authentique
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