Reviews of Queens Inn Anaheim 2 stars

Pricing and location were great. Staff was very nice and willing to help

Appearance from the door seemed nice. Upon settling in things stood out. The nightstand lite didn't work because the switch was pushed in so it wasn't usable. The radio/clock wasn't working. The glazing on the tub was cracked front to back leaving a raised half inch gap. I worked maintenance at BW and have never seen that, it's a lawsuit in waiting. After being in the room awhile I noticed my feet were very very dirty because the carpet needs shampooing, badly.

I liked the clean room. The location if going to Disney was great.

The AC couldve ran slighty better.

The cleaning staff were kind and courteous, which I truly appreciated, though the overall cleaning quality did not meet expectations.

The front desk staff were very unkind and unprofessional. The cleaning crew did not clean the room properly, and the towels were often not replaced as they should have been. On one occasion, they brought a full set of towels, but on other days, they didn’t provide any. The towels themselves were extremely old and worn out — I’ve never seen such poor conditions. Hair was left everywhere, and both the pillows and bed sheets were clearly very old and overused. Overall, it was an unpleasant and disappointing stay.

Close to stores

The floor is dirty, smelled bad

Close to Disney

Ice machine was broken ,

Close to disneyland, a $3 Uber ride away, could walk it, but not after a full day in the park.

Roaches in the room. Crawling up the walls, on the floor in the room and bathroom. We checked in late, which seemed to be a problem, as it wasn't easy, seemed an unnecessary hassle. The room was clean, bit we got there late, around 12:30 a.m. and had a flight out at 6, so we had to leave around 4 a.m. to get to LAX therefore I didn't complain, as we just needed to crash for a couple of hours, I didn't have the energy to fight for a new room, which may or may not have been roach infested also. Just be warned. It wasn't a dirty room, but there were bugs. I'll not be staying there again.

The location. If you plan to go to Disneyland, this location is good

This is my personal experience. So when I checked in they asked a 100 dollar for deposit (i totally understand because most hotels do that, i have been in so many hotels before so I know) . The day I checked out, I gave my keycard to the front desk and was shocked that she told me you’re good and did not give me back my money right away. Like wait, what about my deposit? Isn’t it the SOP should be: checked the room and then if it as all cleared, give back the deposit. That is the way hotels do. What she did was, when i told her about my deposit fee, she called someone to checked the room and when it’s cleared, she gave me my 100 dollar. It seems to me, it was intentional like if I forget about deposit money.. byebye 100.

Value.

It was fine.

The location was great and the staff were nice and friendly.

It felt ran down and barely update. Our light by our bathroom we had to try to turn on like 20 times. The water was decently hot only at night in the morning our showers felt luke warm.

Location was pretty good